Our department has utilized the Chat feature to reach Customer Service on many occasions. The wait time is never long which is much appreciated when reaching out in the middle of the work day. Custo... Toon meer

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Lees wat reviewers zeggen
Constant login issues, every single time I need to use the platform. Courses are audio/visual, text is read to users at an extremely slow pace. Interactive requirements during courses are glitchy a... Toon meer
Appreciate the continued enhancements made to Connect - easy to use information and tools. Also had a smooth hand-off to a new CS Rep - Brendan White. He seems wonderful and is already very attentive... Toon meer
Customer service is great. IIt would be 5 stars, but it's a little complicated to maneuver throughout the program - too many steps to reach one simple goal. Also, the courses that are not self-paced m... Toon meer
Bedrijfsgegevens
Over Relias
Geschreven door het bedrijf
Relias helps healthcare organizations improve patient care through better learning and training, compliance management, and quality management.
Our healthcare learning management system (LMS) and connected solutions give healthcare organizations the tools they need to develop their teams, meet compliance requirements, improve quality, and support better outcomes.
Healthcare Learning and Training
Relias provides a healthcare learning management system (LMS) built specifically for the needs of healthcare organizations. With more than 3,000 accredited healthcare learning courses developed by clinicians and adult learning experts, Relias supports online learning, compliance training, employee onboarding, continuing education, clinical and professional development, and competency management.
Organizations can assign training, track progress, identify skill gaps, and support ongoing learning throughout an employee's career.
Compliance Management
Relias helps organizations simplify compliance management by connecting healthcare training with policies, regulatory requirements, risk management, and reporting. Organizations can reduce manual work, monitor compliance activities, manage required training, and maintain the documentation needed to support audits and regulatory requirements.
Quality Management
Relias quality management solutions help healthcare organizations use feedback, reporting, and actionable insights to identify opportunities for improvement. Organizations can better understand patient and employee experiences, support continuous quality improvement, strengthen quality of care, and improve patient outcomes.
Trusted by more than 13,000 healthcare organizations, Relias serves hospitals and health systems, post-acute care providers, behavioral health organizations, home health agencies, and other healthcare providers.
Relias helps healthcare organizations build skilled teams, meet compliance requirements, improve quality, and deliver better care through integrated learning, compliance, and quality management solutions.
How Relias helps healthcare organizations
Geschreven door het bedrijf
- Build stronger teams through healthcare learning
- Deliver healthcare training, online learning, and continuing education with a healthcare learning management system (LMS) built specifically for healthcare.
- Simplify compliance management
- Connect training, policies, regulatory requirements, and reporting to help teams reduce administrative work and stay compliant.
- Turn insights into better care
- Use quality management solutions, feedback, and actionable insights to support continuous improvement and better patient and employee experiences.
Contactgegevens
1010 Sync St, 27560, Morrisville, Verenigde Staten
- 1 (877) 200 0020
- relias.com
Smarter training. Better patient care.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Let me start by saying the classes are…
Let me start by saying the classes are very good and I enjoy them.
What I don't like is signing for "all" administrative access and finding out many classes are not included.
Frustrations abound
Like - new report styles with bookmarks.
like - linked fields in forms
like - custom fields
like - there are a lot of things AxisCare does well, and it does seem like it is getting better.
Dislike - usability of caregiver alerts and caregiver credentials report.
Dislike - systemic issues with OT calculation
Dislike - at least half the time I submit a ticket and provide information, I am dismissed with a statement along the lines of "you aren't using that right" after which I re-explain what I have already explained and then get acknowledgement that it actually might not be a me problem.
Dislike - creating and editing forms - lack of control in layout options -mobile view is not how it appears on a mobile device all the time - cannot resend current documents to staff for re-signing - cannot send documents to staff for signing in AxisCare - cannot get notifications of required signatures missed - cannot make signatures on something required before proceeding within app.
Dislike - attached documents - cannot preview, cannot allow staff to see
Dislike - custom report building - even after watching the videos I cannot produce anything that could remotely be considered helpful.
Dislike - lots and lots of things I don't have time right now to get into.
Relias Makes it Easy to Track Training
Relias Makes it Easy to Track Training
Having a transcript with hours completed makes it easy to demonstrate compliance with our state agency.
I use Relias for multiple licenses and certifications.
I use Relias for my required educational requirements for several licenses and certifications. Easy to use and navigate the classes.
Appreciate the continued enhancements…
Appreciate the continued enhancements made to Connect - easy to use information and tools. Also had a smooth hand-off to a new CS Rep - Brendan White. He seems wonderful and is already very attentive to our needs. I'm also liking some of the update course content.
Relias has helped us streamline our training compliance
Relias has helped us streamline the monitoring and reporting of trainings for our staff to maintain compliance with a multitude of regulatory requirements. Whenever I need to reach out for support, I always get a timely and helpful response.
initial training was by video and yes…
initial training was by video and yes those videos can be revisited but unhelpful to a degree. I ended up watching over and over again to my dismay so that I could write it down. Then I wanted to pay to have someone come in to program for us but was told that we're too small for the amount it would cost but I am the customer? I did not now or then have a good experience
Tried to change my annual training plan…
Tried to change my annual training plan but old staff have different dates then newer staff. Also takes a while for somethings to show up like newly assigned training
Relias is excellent
I appreciate Relias- It has the classes our caregivers need.
We appreciate the updates and helpfulness of the employees
Customer service was welling to help…
Customer service was welling to help me with my issues
Trainings created for your needs
Great trainings and it is good to have the ability to creat trainings geared for your companies needs.
Great services all around
Great services, staff, and communication. You can always chat with someone and get the assistance that you need.
Love tracking trainings.
Love the process in signing and paying for Medication Management classes. Love that Dependent Adult and Child Abuse classes are on Relias. Makes tracking trainings very easy!
It has not supplied the education we…
It has not supplied the education we were lead to believe it would. All the content is not in line with what the state requires of us
Easy to follow for non tech folks
I am still learning to navigate my way…
I am still learning to navigate my way through Relias.
each day I learn something new.
Having the password change every 60…
Having the password change every 60 days is an inconvenience. Having the system start asking us at day 30 if we want to change our password now is an inconvenience. As a unit training manager I am in Relias multiple times a day so when it asks me if I want to change my password for 30 days every single time I log in is stupid. Also with the amount of computer based trainings that we are required to complete in three different platforms I have to reset and unlock account regularly for 243 people this takes so much time away from my other duties. It would be nice and easier if we could do CAC enabled log in no passwords to use and change every 60 days.
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