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Relias Reviews 

142
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our department has utilized the Chat feature to reach Customer Service on many occasions. The wait time is never long which is much appreciated when reaching out in the middle of the work day. Custo... Toon meer

Beoordeeld met 2 van de 5 sterren

Constant login issues, every single time I need to use the platform. Courses are audio/visual, text is read to users at an extremely slow pace. Interactive requirements during courses are glitchy a... Toon meer

Beoordeeld met 5 van de 5 sterren

Appreciate the continued enhancements made to Connect - easy to use information and tools. Also had a smooth hand-off to a new CS Rep - Brendan White. He seems wonderful and is already very attentive... Toon meer

Beoordeeld met 4 van de 5 sterren

Customer service is great. IIt would be 5 stars, but it's a little complicated to maneuver throughout the program - too many steps to reach one simple goal. Also, the courses that are not self-paced m... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Over Relias

Geschreven door het bedrijf

Relias helps healthcare organizations improve patient care through better learning and training, compliance management, and quality management.

Our healthcare learning management system (LMS) and connected solutions give healthcare organizations the tools they need to develop their teams, meet compliance requirements, improve quality, and support better outcomes.

Healthcare Learning and Training

Relias provides a healthcare learning management system (LMS) built specifically for the needs of healthcare organizations. With more than 3,000 accredited healthcare learning courses developed by clinicians and adult learning experts, Relias supports online learning, compliance training, employee onboarding, continuing education, clinical and professional development, and competency management.

Organizations can assign training, track progress, identify skill gaps, and support ongoing learning throughout an employee's career.

Compliance Management

Relias helps organizations simplify compliance management by connecting healthcare training with policies, regulatory requirements, risk management, and reporting. Organizations can reduce manual work, monitor compliance activities, manage required training, and maintain the documentation needed to support audits and regulatory requirements.

Quality Management

Relias quality management solutions help healthcare organizations use feedback, reporting, and actionable insights to identify opportunities for improvement. Organizations can better understand patient and employee experiences, support continuous quality improvement, strengthen quality of care, and improve patient outcomes.

Trusted by more than 13,000 healthcare organizations, Relias serves hospitals and health systems, post-acute care providers, behavioral health organizations, home health agencies, and other healthcare providers.

Relias helps healthcare organizations build skilled teams, meet compliance requirements, improve quality, and deliver better care through integrated learning, compliance, and quality management solutions.

How Relias helps healthcare organizations

Geschreven door het bedrijf

Build stronger teams through healthcare learning
Deliver healthcare training, online learning, and continuing education with a healthcare learning management system (LMS) built specifically for healthcare.
Simplify compliance management
Connect training, policies, regulatory requirements, and reporting to help teams reduce administrative work and stay compliant.
Turn insights into better care
Use quality management solutions, feedback, and actionable insights to support continuous improvement and better patient and employee experiences.

Contactgegevens

Smarter training. Better patient care.

Explore learning, compliance, and quality solutions for healthcare.

3,8

Goed

TrustScore 4 uit 5

142 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(142)

138 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Frustrations abound

Like - new report styles with bookmarks.
like - linked fields in forms
like - custom fields
like - there are a lot of things AxisCare does well, and it does seem like it is getting better.

Dislike - usability of caregiver alerts and caregiver credentials report.
Dislike - systemic issues with OT calculation
Dislike - at least half the time I submit a ticket and provide information, I am dismissed with a statement along the lines of "you aren't using that right" after which I re-explain what I have already explained and then get acknowledgement that it actually might not be a me problem.
Dislike - creating and editing forms - lack of control in layout options -mobile view is not how it appears on a mobile device all the time - cannot resend current documents to staff for re-signing - cannot send documents to staff for signing in AxisCare - cannot get notifications of required signatures missed - cannot make signatures on something required before proceeding within app.
Dislike - attached documents - cannot preview, cannot allow staff to see
Dislike - custom report building - even after watching the videos I cannot produce anything that could remotely be considered helpful.
Dislike - lots and lots of things I don't have time right now to get into.

7 januari 2026
Beoordeeld met 5 van de 5 sterren

Appreciate the continued enhancements…

Appreciate the continued enhancements made to Connect - easy to use information and tools. Also had a smooth hand-off to a new CS Rep - Brendan White. He seems wonderful and is already very attentive to our needs. I'm also liking some of the update course content.

7 januari 2026
Beoordeeld met 1 van de 5 sterren

initial training was by video and yes…

initial training was by video and yes those videos can be revisited but unhelpful to a degree. I ended up watching over and over again to my dismay so that I could write it down. Then I wanted to pay to have someone come in to program for us but was told that we're too small for the amount it would cost but I am the customer? I did not now or then have a good experience

19 november 2025
Beoordeeld met 4 van de 5 sterren

Love tracking trainings.

Love the process in signing and paying for Medication Management classes. Love that Dependent Adult and Child Abuse classes are on Relias. Makes tracking trainings very easy!

15 december 2025
Beoordeeld met 2 van de 5 sterren

Having the password change every 60…

Having the password change every 60 days is an inconvenience. Having the system start asking us at day 30 if we want to change our password now is an inconvenience. As a unit training manager I am in Relias multiple times a day so when it asks me if I want to change my password for 30 days every single time I log in is stupid. Also with the amount of computer based trainings that we are required to complete in three different platforms I have to reset and unlock account regularly for 243 people this takes so much time away from my other duties. It would be nice and easier if we could do CAC enabled log in no passwords to use and change every 60 days.

2 juni 2025

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