Thred Reviews 

Efficient customer service

I rented for the first time for my husband because he still dresses like it’s the early 2000s lol thanks for making my man dress hotter

There is very limited inventory to select from and I unfortunately purchased a gift card for my husband without knowing. Additionally, none of the items are reviewed or have a reference for sizing. It is extremely difficult to select from the items without such information. We will not be using this service beyond the gift card that I am unable to return.

As advertised

Almost zero availability for clothes based off size, I wear a medium sometimes a large and the current options for shirts are almost exclusively heavy, thick, flannel long sleeves, It’s July. I have put 20+ items on my “notify me” list since signing up and have received 0 notifications about any objects…the positive thing I will say is in the rare time a find a shirt in a normal size it is very nice quality and I like the style

Customer service is super responsive, shipping is fast so I get to try and wear my clothes in a couple days!

Selection is great from some really popular brands and trendy pieces. Range is from casual date night to more formal functions like statement pieces to stand out at a wedding welcome party.

Thred is such a great option for me. I love the high quality clothes. It would be a definite 5 stars if so many of the clothes weren't sold out. I'm glad I signed up.

I like Thred in that I can choose my own clothing in my own time. Though the selection of clothes can be somewhat limited as it appears they only have a couple of each garment in each size, I like that I can choose my own items each shipment and try out styles that I normally wouldn't buy.

I have also had great and responsive customer service when interacting with reps from the company.

One thing that I would improve is shipping time. The website says 1-2 day shipping but it usually takes 3-5 full business days after I place an order which is less than ideal.

It has been good so far

Great selection of clothes. Popular sizes may not always be in stock but there’s still plenty Ty of other options to choose from! Super prompt and fast shipping, flexible and fairly priced subscription plan! Customer service is extremely responsive.

Two of the three shirts I received smelled of very strong body odor right out of the bag as if they had not been washed.

New UPS Shipping was a great experience and look forward to using my new order of clothes!

Really great service and excellent selection. The stock gets depleted quickly and it’s sometimes tough to find an item. But love to grab new clothes as often as I can!

This is a tough review to write. If we were just taking about the clothes themselves- this company earns 5 stars. Clothes are great quality and they have great brands. But then there’s the shipping… which would earn 1 star. They advertise 2 day shipping- but for the vast majority of my orders they used USPS which regularly took more than a week to arrive. In my last two orders (and by last I mean that I’ve now terminated the subscription) shipping took MORE THAN TWO WEEKS. They still could have earned 5 stars simply by pro-rating my subscription fee to account for the use lost by the slow shipping- but their customer service effort capped out at asking me whether I had called USPS. I was disappointed to cancel- but couldn’t afford to only get 1/2 a month’s use out of the fee.

The clothes are great and I really like being able to try new outfits in this way. The only drawback was that the package required a signature and since I work during the day, the package was delayed by several days because I wasn't home to sign until finally the driver delivered it to a UPS pickup location and I had to go pick it up.

Love this service!

Customer service is really good. I just wish they had more of the items available in popular sizes.

Out of the 600 pieces of clothing available, only ~50 are in stock. Very small selection.

Also had an experience where they missed a delivery for a month, and instead of refunding me, they would only push my next payment date. Which results in 1 less shipment.

Email communication was helpful and thorough as it relates to my first exchange

All of the pieces I’ve rented have been good quality but the lack of size diversity is limiting. I’m 5’5, 140lbs and non-binary. I may not be your typical customer but Thred offers such a cool opportunity to play with different shapes and fits of clothing and the lack of size diversity is disappointing. I know this issue is not exclusive to Thred but I hope that y’all will include a greater range of sizes (small and large) as you grow your inventory. Additionally, the lack of measurements/a fit chart for the garments presents an added hurdle when I’m trying to figure out if a piece will fit. I do a lot of googling of the specific garment and sometimes if they are out of stock the measurements are even harder to find. Including fit information with the garment would make the process of shopping a lot more seamless. Thanks for existing, and for listening.