Repairmanualnow.com Reviews 

129
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

Great customer service. My computer crashed and I lost all my files including one of the manuals that I purchased in 2019. I wrote them an email around 12:12 PM and by 3:pm same day I had a repla... Toon meer

Beoordeeld met 3 van de 5 sterren

It took several days to provide the download link. I almost canceled payment though it was a scam you should state that electronic fulfillment might take several days. I was also disappointed that lin... Toon meer

Beoordeeld met 5 van de 5 sterren

From the time I ordered until the time I recieved the Manual was just about an hour after I initially ordered it. I had ordered other manuals for my Bentley Arnage, which are almost impossible to find... Toon meer

Beoordeeld met 4 van de 5 sterren

The manuals search functions should be improved. Also in terms of diagnostics it would be useful to give a list of specified diagnostic guidelines to assist with fault finding. i.e Fuel injection - R... Toon meer

Bedrijfsgegevens

  1. Autobedrijf/Garage

Geschreven door het bedrijf

Best place to buy service,repair,parts or operators manuals. We offer professional grade manuals for over 500,000 vehicles,heavy equipment,agriculture and construction machinery. Buy it with coincidence all our manuals have newest updates. 100% Satisfaction guaranteed or your money back


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

129 reviews

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3 sterren
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3,7

Alle reviews

(129)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent experience

Fast, easy, affordable and received the entire repair manual for my vehicle that I was not able to find with any other company!! Initially I was having trouble downloading but was able to reach out to their customer service email and they promptly responded and assisted me. HIGHLY RECOMMEND!!!!

12 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a fraudulent company!

This is a fraudulent company.
After I paid, they provided a download link that just contains a PDF file with instructions to email them more car information (VIN#) in order to get the manual. but they never respond.

27 mei 2024
Review zonder uitnodiging
Logo Repairmanualnow.com

Antwoord van Repairmanualnow.com

manual was sent out check spam folder

Beoordeeld met 1 van de 5 sterren

I ordered my manual 24 hours ago...

I ordered my manual 24 hours ago. Instead of a file that contained my manual I was sent a file that upon opening just asked me to email them and ask for my manual. I have emailed them repeatedly and there has been no response. They sent me a recite for the money they took but no manual. Their customer service line is busy every time I attempt to call. I will be reporting this as a fraudulent transaction and finding a new company.

18 maart 2024
Review zonder uitnodiging
Logo Repairmanualnow.com

Antwoord van Repairmanualnow.com

Manual was sent after received car details

Beoordeeld met 5 van de 5 sterren

2024 Acura MDX Platinum Elite Service &…

2024 Acura MDX Platinum Elite Service & Repair Manual. This is the second Service & Repair Manual I am securing. The cost is very reasonable. The service was very prompt. Your folks are very kind to deal with. Thank you very much. Peter

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Great result but slow to receive order and slow communication

TL;DR eventually received order on 23rd day after no reply to e-mail or Skype for 22 days. Actual manual was very high quality, better than anywhere else I had got it from: had both the huge (indexed) single PDF as well as a .zip with the file broken down individually and all in colour.

Details (mostly from original review until points 7/8):

1. Placed order for BMW F82 M4 manual.

2. Immediately received an order confirmation and receipt e-mails.

3. Downloaded a .zip file that included instructions asking me to e-mail my VIN to a different e-mail address, which I did on the same day.

4. Three days after order I received an e-mail "Your ... order is now complete". It's not true. The download link in that e-mail took me to the same original .zip asking me to e-mail my VIN.

5. Three days after order I sent a message via Skype to the contact in the .zip instructions. Never received a response.

6. Nine days after the order I replied to the "Your ... order is now complete" e-mail explaining that I hadn't received what I ordered.

7. 14 days after the order I gave up and asked my credit card company to reverse the charge. Also wrote this Trust Pilot review. Fortunately the cc card rejected my claim - it needed to be at least 15 days - because...

8. 22 days after the order I received an e-mail to say that the order had been sent via Dropbox and to check my spam. I certainly hadn't received anything, checked spam and all folders. Replied saying so.

9. 23 days after the order I received both a reply to that e-mail and an e-mail from "Dropbox Transfer" within minutes of each other.

I tried to be patient wondering if the seller was on holiday or something. Gave up once and had forgotten to chase credit card company, was very surprised and relieved to eventually receive the manual.

18 november 2023
Review zonder uitnodiging
Logo Repairmanualnow.com

Antwoord van Repairmanualnow.com

The manual was sent the day it said completed please always check your spam folder and email from Dropbox with a link as there is no point for us not sending the manual right away.

Beoordeeld met 5 van de 5 sterren

Delayed Manual Transmission

I was pretty steamed when it took several days to receive the manual but eventually got the download in an email that apologized for the delay and explained that it was a family emergency. The file looks good after a quick perusal.

25 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honest and professional

Brandon is very professional, honest and helpful. He will talk to you about the problem and he will fix the problem fast. He does what he says he will do and I will be using them for all my auto needs in the future!

14 juli 2023
Review zonder uitnodiging

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