Repatriation Medical Services Ltd Reviews 

The reviews on this site made me contact RMS. We were given a list from The British Embassy. I am so glad that I did. I can't thank Adam and Tim enough for the level of service and help that we received with our stressful situation.
An estranged family member needed to be repatriated after being hit by a car. No travel insurance. Adam was always available to contact and helped with the best quote asking the right questions for the travel arrangements.
My daughter traveled with Tim. Tim was amazing with the patient and my daughter. I honestly don't know what we would have done without the support from RMS. Thank you all so much again

Tim made our repatriation back to England easy and stress free.
He was a very great and caring person.

I whole heartedly would recommend RMS and would be happy to provide my experience to anyone who asked. From the first contact I felt confident in RMS and knew I had found the right company.
When I first contacted RMS for assistance to repatriate my elderly mother in declining health, they fully explained their service and the qualifications of their escorts. After the initial telephone call they also provided a full quote including different routing options and the costs for each. Over a course of several months with my mother's up and down condition, I spoke with RMS on 3-4 occassions. Each time they patiently answered my questions and gave me confidence that my mother would be cared for sensitively and professionally and did not rush us.

When we were ready to proceed, we received an updated quote and selected our preferred routing option. We received and paid for the invoice and everything was put in place.

Our escort, Sarah, called us the day before travel to go over the plan for the day and answer any questions or concerns giving us further confidence. Sarah monitored my mother continuously throughout our journey. The day after our journey my mother commented what a lovely and genuinely caring person Sarah was.

I can not thank Georgie, Adam, and Sarah enough. You made a difficult journey and a difficult decision to repatriate possible.

RMS will not phone you or text you or chase you for the business. They allow you all the time you need until you are ready to move forward and contact them. RMS also does not require you to sign a quote with a terms and conditions that leave you exposed to huge expenses whether incurred or not. If you are dealing with a company that does any of this, give RMS a call before you sign anything.

My Mum underwent an emergency operation in Egypt and required assistance and oxygen in order to fly back.
Repatriation Medical Services handled the repatriation and were very good in putting in place the appropriate arrangements.
The flight Paramedic Tim was excellent from start to finish. He provided excellent communication from the moment he arrived. He met my mum at the hospital to check here over and provide information on the process for the repatriation and reassurance to her.
Tim is very experienced and knowledgable and we felt confident everything would run smoothly in his care.
I would highly recommend this company and especially Tim

I would like to extend my heartfelt thanks to Tim, my Medical Assistant, for his outstanding help and support during my journey home after breaking my ankle.

From the moment I was in Tromsø and needed assistance, through Frankfurt, and safely back to Copenhagen, Tim was calm, efficient, and incredibly caring. He took care of all the logistics – from transportation and coordination to communication with relevant parties – and did so with great professionalism and a kind smile.

Tim managed to create a sense of security in a vulnerable situation, and I truly felt I was in good hands throughout the entire journey. I am deeply grateful for his efforts and can wholeheartedly recommend him.

Thank you, Tim – you made a big difference!

We were repatriated by Sarah. The service was absolutely brilliant from initial contact by Adam to when we got back into the uk. If we have to be repatriated again, let’s hope they use this company.

Had an accident in hurghada Egypt on the 7th of December 2024 and was in hospital in royal hurghada hospital 🏥 I got an excellent repatriation escort home to Scotland and his name was tim who was very punctual and professional at his job and made my trip home very comfortable and during his visits to the hospital and through security and customs at both airports many thanks tim 👍

Nurse Georgie from RMS has been a real pleasure to have as my DAD nurse. I thank her for helping my dad through out a long flight from London to mauritius. And I also thank the whole support RMS team for helping those who are in need of medical assistance. God bless all.

Arrangements were made for me to be flown back to the UK with a nurse escort and airport assistance following being hospitalised in Austria following a ski accident and fractured pelvis. Although I was being mobilised with crutches I was still very psinful and required wheelchair assustance. Everything went very well, was streamlined and professional. The pain was kept to a minimum and although it was a long day I arrived home safely. I would thoroughly recommend this company.

After a most traumatic experience in Tenerife when my father suffered a heart attack on holiday and then subsequent heart surgery, the thought of the journey home was overwhelming. Our insurance company arranged for Tim from Repatriation Medical Services to assist my parents in the journey home. Tim flew out the day before to introduce himself and explain every detail of the journey home. This was most reassuring for them and definitely made the prospect of the journey home much easier. Tim was able to answer all my parents questions regarding my Dads condition, his travel and the support that he could provide. On the day of travel Tim was absolutely fantastic. He took complete control of all the travel arrangements, documentation and most importantly the care of my Dad. Tim monitored my Dads condition throughout the journey ensuring his safe arrival in the UK. Tim continued the journey home with my parents, supporting them both to their home where he handed them over safe and well to me. The relief that this service offered to both my parents and me is immeasurable. Tim was confident and super professional in his role. They say not all superheroes wear capes… I think sometimes they just might be paramedics called Tim. It’s difficult to express our gratitude as the peace of mind and support was above and beyond anything we could’ve imagined. Dad’s dignity and welfare was paramount and as my parents are usually well and fit this unexpected event was made so much easier with this amazing service.

Could not have had a better team take care of myself and my partner, both Georgie the Director and the wonderful medical assistant Anna who became more of a friend than a medic.
Could not have been looked after better, they took the stress and anxiety out of the whole ordeal mainly caused by the insurance company, a huge thank you to you all.
Ken Thawley.

From the first contact with Georgie,the service was so professional and informative especially since the service from our insurance company has been so stressful and poor while waiting for my partner to be repatriated.
The medical assistant Anna was amazing, she was so caring and helpful putting us both at ease, made the flight back to the uk so easy and stress-free with oxygen assistance.
Well done team, thank you for all your help and support!

Couldn’t thank Georgie and Adam enough for what they done for me. My partner suffered a heart attack whilst on holiday in Cyprus. Insurance company were being difficult with regards to his repatriation but Adam and Georgie were there to advise and support me.