Legacy Software Ltd. Reviews 13

We’ve been using respond.io for a while now and it honestly made a big difference in how we manage our customer support. Having WhatsApp, email, Instagram and Messenger all in one place saves a lot of time and keeps everything organized.

The automation features are very useful and easy to set up. It helps us reply faster and keep track of conversations without missing anything. The system is stable and the interface is clear, so the team learned how to use it quickly.

Overall, very happy with respond.io and would definitely recommend it to other businesses that handle a lot of customer messages.

SCAM overcharging non of the functions works ! DONT BUY HERE ITS A SCAM !!!!!!!!!!!!!

There are always problems with Whatsapp Business API and Meta. They say we are official partners but when a problem occurs they do nothing!!!! So why should I work with them then?

This company is deceitful. They tell lie after lie. I went to cancel my plan, they offered me a 50% discount. I accepted the discount and they said it was no longer available. That's not how it works, you don't keep your word!

Respond.io is not functioning as they said, and you need a lot time to communicate with customer service. Don't waste your time on this app.

This company still operates as respond.io and their payment system is flagged as suspicious and they freeze your account and continue to charge you.

I don't recommend this provider. User experience is not good and the price is high

DO NOT USE . WARNING

This tool is not working properly. Very buggy and it is impossible to work normally with this. If you have paid, your money is gone even if they know there product is broken and you are unable to use it.

I've been using the RespondIo solution for a while, but it had many issues and the customer support was terrible. Also, it's very expensive and overcomplicated.

I switched to WaliChat, and what a difference! First of all, it's much more attractive and user-friendly. I could handle it within minutes. Moreover, it's super stable, and whenever I had a little issue, the support team resolved it right away.

I have a team in my company using WaliChat, and they are delighted. We started with 1 number and a few agents, and now I have the entire company with several numbers working happily and productively.

There is a guy making fool of people wasting their time. Never go for this company a total waste.

They usually have issues. is not enough that they increased their prices by 300% out of nowhere, with no improvements, but they have downtime and outages almost everyday. including right now. with NO way to contact support.

Fantastic Support and Service. I rarely take the time to post a review on Trustpilot. But rocketbots service team definitely deserves it. Special shoutout to Bernardo, who answered all my questions regarding the WhatsApp integration.