Retrolocker Reviews 

I am a big Philadelphia eagles fan, and looking for the right jersey is always on my mind. Retro Locker has just what I was looking for. The jersey i ordered was of great quality and stitching which gave it that old school feel. For the same jersey somewhere else the price was ridiculous, so from now on I am only getting my jersey from Retro locker.

I have not received my order yet so I can't comment on the product's quality, but the Customer Service is appalling.

I posted questions in the chat that, despite being an AI bot, seemed to indicate that the concerns I had raised were going to be addressed, but that was clearly not the case.

After many, many messages and being "assured" by the useless bot that someone would email me and that my issues would be addressed I had to send an email and still wait a full day to get a response.

I have deliberately asked for a cancellation just over 24 hours from putting the order in, while the charge on the credit card was still pending and there had been no update whatsoever on the order status.

The person that replied to my emails simply ignored the fact that I asked for a cancellation in every message. It was the most outrageous customer service experience I have ever had.

I asked for a cancellation in multiple messages over multiple days and just kept being informed they were working on expediting shipping.

I'll dispute the credit card charge and, if the product arrives I'm sending it right back.

I want nothing to do with these people.

Same as everyone else: the prices are unbelievable, so I assumed the quality would be lacking, but that is not the case at all. I've ordered 12 jerseys and they're all extremely well made and have the best designs I cannot find anywhere else. I had a jersey arrive separate from the main order and when I wrote support email, Ronald was beyond helpful in making sure I got my jersey exactly as ordered and without any headache. Really appreciate you guys for your awesome products and excellent service!

Excellent customer service, Ronald from Retrolocker helped out with my issue on my order and found a quick solution. I cannot express my gratitude enough from him. The website is fairly priced, jerseys made in great detail. 10/10.

Awesome quality for the price, would buy again

Amazing!! Great pricing and quality. The first one sent wasn’t what I ordered but they told me to keep it and then went to work on the beautifully crafted corrected jersey. Support was quick and so was the creation + shipping.
A big shout out to Ronald for helping me out from start to finish! You’re a real one, mate.

I ordered a couple jerseys for my wife and I. Their was a little confusion around the jersey sizing but Ronald from Retro Locker personally addressed the the issue and I am extremely excited to wear our new jerseys to the next Mariners we attend.

Got my team USA hockey jersey today. Could not be happier with the quality and experience buying from Retro. Absolutely excellent. 100% will be buying more from them!!

High quality material, totally worth the wait on the shipping! Also, my order was shipped weird and Ronald helped clear it up fast and easy!

I purchased 4 jerseys at an incredible price. I was assuming at that cost the quality would be slightly below that of a full cost item, and I was okay with that. The jerseys are just as good as some of my full cost on field replicas. I've gotten a ton of comments and compliments on my retro Griffey Jr jersey already. Will definitely be making repeat purchases moving forward.

The jerseys came out awesome. The price was very affordable. Shipping to Hawaii took awhile but the wait was definitely worth it! A+ communication and service!👍🏽

Ronald was great helping me with a sizing issue and getting me what would fit. Great products and great customer support.

Overall I’m satisfied with the products, took 2 months for both my items to arrive. Ronald in customer service was helpful . I’d shop here again but just know you have to be patient for arrival

Had a small mix up in my order. Ronald came through and picked up all the lose ends couldn’t thank him enough for making me feel like a person instead of a random number. Will 100% be coming back for more purchases!!!

The jerseys I've ordered from Retrolocker have been top notch. Ronald has been great to work with! I'm a big guy and I worry about fit as well as function. And Retrolocker is the best! Thx guys!

I ordered a black Lindros 88 flyers jersey to be shipped to the U.K. I realised about a week after the order that I had entered the wrong post code (zip code). A quick email to the admin team and Ronald was very quick to respond and rectify the issue. The jersey landed around 3 weeks after order and I was really impressed with the quality and stitching of my jersey, much much better quality than the recent ones I bought from a big name supplier. Will certainly be ordering from these guys again

So I had ordered 4 jerseys and 3 of them were solid but one was definitely not good at all. It was bad enough I refuse to wear it. I contacted their customer support by email and I was surprised with the quick response. Ronald sent me an email asking me if I wanted the same jersey or a different one as a replacement. Ronald definitely hooked me up and is replacing my bad jersey with a new one. Hopefully this new one is just as good as the others but I was pleasantly surprised and impressed with the willingness to make it right. Definitely would buy again from Retrolocker.

I ordered this off of instagram and honestly didn’t have the highest expectations but after receiving 2 out of the 4 jerseys I ordered today, I am thoroughly impressed. In addition to the high quality stitching and finish of the jerseys, Michael hand wrote a card letting me know the other 2 are on their way. This is the kind of customer service that we should be able to expect from every business! I 100% will be ordering again in the future. My one small gripe is the jersey selection was semi limited but I understand since these are all hand done he only has a handful to work with. What would make me order more right this second is a broader selection of jerseys and more modern variants (I ordered 2024 and a retro Steph jersey in 2026). Overall though truly a top notch experience and it came way faster than I expected it to. Thanks again Michael and team

My order, a custom Cleveland Indians jersey, was perfect in every way!!! Very much satisfied. I can't believe the quality versus the price. I had one minor admin question, and Ronald was quick to step in and answer my question. A great help and I'm satisfied in every aspect thanks to Ronald.

This company is great, I used their services for retired player jerseys that you cant find anywhere. With just a picture, they were able to duplicate the jersey with precision. Affordable and feels better than jerseys out now. Also, I love their model if you dont like the work send it back. I would recommend to anyone.