REVIVE RETOLD Reviews 37

I needed some work doing on a wax jacket and wax gilet. Excellent experience from the initial enquiry to when the items were returned. All aspects of the personal service and workmanship were spot on. Highly recommended. Thank you.

Fantastic job on my "Craster " Barbour jacket, quality work!
Customer service second to none. Kept me updated through out the repairs. Some nice touches included in the return package.
Highly recommend these guys.
Veterans too, so a bonus!

No ifs nor buts :The service from Revive Retold in repairing my Belstaff jacket was from first contact to its return exemplary. An examination of the jacket was made to assess whether the repairs I thought necessary were sufficient to return it to good order. Carrying out the work was not conditional on having the jacket cleaned and rewaxed. I actually like its authentic mildly patinated condition. The repairs were carried out as soon as replacement parts could be sourced. I am fully satisfied with the result. I have absolutely no hesitation in recommending Revive Retold. I was kept informed by Scott throughout. Would that I could rely on this level of attention and value for money more often.
They were a delight to work with.

Look no further! Nothing short of wax-jacket miracle workers!!!
My 35-year-old Barbour was for the chop until I found REVIVE RETOLD - it’s Veteran run.
So many memories woven in to that old ragged, leaky coat - I had patched and stitched it like a proper amateur and it was basically Cat 5!
Got my quote (cheaper than buying a brand new one), sent my coat (easy labels emailed to me), and then let the professionals do their job.
Chris and Scott were straight up with me: REBUILD required! They kept me informed all the way. They wouldn’t take any more money from me, even though I knew they were going the extra mile to sort it.
Just wait for when it arrives - you’re in for a real treat: So much craftsmanship. A new experience in an old coat - now unique - that’ll probably see me out now!!!
Wearing it with pride and just wanted to say thanks to Chris and Scott - I know it’s just a coat but it means a lot.

Revive Retold have done an absolutely amazing job in restoring my 32 year old Beaufort Barbour Jacket.
I was so impressed from start to finish.
Scott provided a precise and informative quote.
My jacket was thoroughly checked and the necessary work was relayed to me in detail.
Scott sent me progress reports and kept me informed throughout.
I received my jacket back promptly as per schedule and the results were astounding.
My much loved jacket had been given a completely new lease of life.
I would highly recommend Revive Retold for great customer service, top class quality materials and an extremely high level of workmanship.

I handed over my beloved 25 year old Belstaff jacked to Scott and Chris and they have done a fantastic job on both repairing and rewaxing.
Amazing attention to detail, fantastic communication throughout and my old jacket was returned beautifully packaged & looking literally as good as new.
I can’t speak highly enough of the craftsmanship and customer service.
Here’s to another 25 years.
Thanks Guys !!

I have known Scott for many years, so I was really excited for him and Chris when they launched Revive Retold. Their hands-on experience with clothing for extreme weather truly sets them apart—they understand what actually works in real conditions.

As a petite 5ft woman, I’ve always struggled to find a jacket or coat that feels proportionate while still being reliable in all weather. Walking my dog is non-negotiable, whatever the conditions, so I needed something both practical and well-fitting.

After chatting with Scott, he confidently said, “No problem—I’ll make you one.” I wanted a longer coat to help keep my legs dry and protected, and what he created exceeded all expectations.

Scott designed a bespoke coat with incredible attention to detail. It has thoughtfully placed pockets for everything I need—dog treats, poo bags, toys, as well as my phone, tissues, and more—and, most importantly, it fits perfectly.

I absolutely love it and couldn’t recommend Revive Retold more highly. They are professional, considerate, and truly listen to what you want, while also offering honest and thoughtful advice.

Thank you, Scott, for creating such a unique and functional coat.

I never thought I’d get excited about a wax jacket repair, but I am over the moon with the refurbishment of my faithful, heavily beaten up 20-year old Barbour jacket. It was worn, torn, falling apart in places, but Scott of Revive Retold has worked a miracle! I could not have wished for better service from start to finish, with Scott sending me full survey and advising me of numerous options for repair. I opted for the funky contrasting patches and I am totally delighted with the finished product! I even love the eco packaging and the inclusion of care advice.

You will not find a better solution for getting your favourite wax jacket refurbished. And they’re ex-Royal Marines, too - proper heroes.

Sent my 40 year old Barbour Gamefair jacket which was in a pretty bad state to Scott at Revive Retold, they did an exceptional job of bringing it back to life repairing all the rips, tears and holes, the result was way beyond my expectations. Great service, would definitely recommend.

Absolutely fantastic service by Scott, 10/10. Scott restored my waxed Filson bibs. After a few seasons of hedgelaying they were in pieces. The work he did was nothing short of exceptional. His communication, eye for detail and quality of work is first class. Faultless. Will definitely use again.

I would say...why would you go anywhere else?
Fantastic company. My wax coat was returned to me as good as new. Cannot recommend highly enough!

Great communication and amazing work. Couldn't recommend more.

In the absence of a service by Belstaff themselves then I would recommend this as a great option.

Slightly more expensive than the service that Barbour provide for their own jackets, however the jacket was returned in excellent condition with notes on how take care of it.

Nice touch that they sent photographs showing the outcome before it was returned to me.

Scott painstakingly restored my Barbour International jacket, which had previously been over waxed and had acquired a musty smell. I was kept fully informed during the process and received it back looking like it was when I bought it some 15 years ago! A testament to the work undertaken. Would thoroughly recommend this company and am sending them a second jacket to work their magic on!

I had an old waxed jacket I had always loved but managed to tear at some point and finally decided to get it repaired professionally.
Scott at Revive Retold did an extraordinary job of bringing it back to life, and kept me updated through the whole process. Would definitely use them again.

Great people, great service. My old Barbour Stockman coat now looks brand new again. I did quite a bit of research before deciding where to send my coat for re-waxing. All the big providers came up first, but then these guys stood out as both personal and professional. The service provided was exactly that - and the price was right. Cannot recommend them highly enough - give your old coat the service it deserves!

Great communication from Scott. Fantastic repairs and rewax. 35+yr Barbour looks (almost) like new. I can highly recommend these guys.

Excellent service for my cherished 15 year old Belstaff - looks like new after a rewaxing - Revive Retold even carried out some minor repairs free of charge. Excellent communication - Scott kept me fully informed all the way through the process - I thoroughly recommend Revive Retold for care of your precious wax jacket.

What can I say? I approached Revive Retold regarding adding a liner into a Barbour jacket that didnt have the fixings for this. Initially spoke with Scott who was so helpful and knowledgeable. From initial contact to receiving finished jacket the service from Revive Retold was fantastic. I was kept informed constantly of the work that was being carried out and pictures when the work was completed.
The quality of the work is absolutely fantastic and at a great price too. I will use their workmanship again if required.
I would not hesitate in recommending Retold Revive to anyone requiring work on a wax jacket.
Their skill and professionalism with how they deal with customers was first class service. Thank you Revive and Retold team.
Mark Tansley - Cheshire

How refreshing to deal with true craftsmen who genuinely care, with customer service that is second to none. These guys are on it from the moment you get in touch - prompt and clear communication, extremely helpful and proactive and the final outcome is incredible.
I have already sent off my 2nd hard worn Barbour in need of multiple repairs a clean and a re-wax.
I am happily spreading the word of the great services offered to friends and colleagues.