Ride or Die Equestrian Shop Reviews 107

My online and in person experience ( 3 Day Event at KY Horse Park)have been great. Love the Hairy Pony line.

Great products and great customer service!

Susanne helped me find a great fitting (and looking) helmet for me; surprisingly I've been an equestrian for 26 years and the last 5 years my helmets have either given me headaches or not fit properly and Susanne was a wizard at helping me find just the right brand and fit! Will be coming back next time I need a helmet!

Ride or Die Equestrian Shop is truly something special. From the moment you enter a live sale (or reach out), you’re met with a level of customer service that is rare to find these days.

Suzanne and her team are incredibly kind, knowledgeable, and genuinely care about both horse and rider. They don’t just sell products they take the time to understand exactly what you need. Whether you’re trying to find the perfect saddle pad size, the right fit for breeches or riding shirts, or even guidance on products for your horse or equipment, they go above and beyond to help.

What really sets them apart is their willingness to dig deeper tracking down specific items, checking on sizing, and making sure you leave confident in your purchase. You never feel rushed or like just another customer. Instead, you feel supported and taken care of every step of the way.

Suzanne and her team are simply fantastic. If you’re looking for an equestrian shop that combines expertise, kindness, and exceptional service, Ride or Die Equestrian Shop is the place to go.

My first time ordering from this shop: easy to order, came quickly and they carry things that are difficult to find.
When my purchase arrived it had a nice note and treats in the box! A far cry from a lot of other retailers.
Will shop here again and def recommend to others!!!

Great communication and they made sure I received my product within the timeframe I needed it. Would order from them again!

Everything that I buy from you is great! I wish I could buy everything I want!

Love the quality products, real reviews and super fast shipping. Each package has a personal note.

Customer service is great and shipping is prompt!!! The notes from Suzanne are a very nice personal touch!

Susanne was super nice and changed the size of the gloves to send to my granddaughter. They fit well!
Many thanks!

I love shopping at Ride or Die Equestrian Ship. She offers a great selection of products and always ships your order out very quickly.

I love watching the live shows to hear good descriptions about the products (type of material, how it fits, etc). Nice selection of items and very helpful staff!

We had a great experience ordering the Kentucky Horsewear Kentucky Cross Tie Rubber Balls from Ride or Die Equestrian Shop — a fantastic addition to our barn! The ordering process was simple and straightforward, delivery to our freight forwarder was within a sensible timeframe, and we received the items in hand quicker than anticipated, which was a pleasant surprise.

Quality products, smooth process, and reliable service. We will definitely be placing another order with Ride or Die Equestrian Shop again.

I ordered a saddle pad and fly bonnet for my daughter. Susanne was very responsive to my email on the status of my order. She included a lovely note in the orders along with mints for the horse and a lollipop for us. I highly recommend Ride or Die Equestrian.

Everything about Ride or Die is top notch. Susanne is knowledgeable about all the products and all the products are quality.

The customer service is the best!

I received my coat within 1 week of ordering! It is exactly what I ordered---a jacket that traps my body heat with sweater like sleeves. Very comfortable and true to size!!

Easy communications & fast shipping!

I love shopping with Susanne with Ride or Die Equestrian Shop. She offers such wonderful items for me, my horse, and even my non-horsey family and friends. I'm often asked where I bought such unique stuff, and I happily explain that it's at Ride or Die. I especially love the wonderful, cozy sweaters I got recently, so warm and cozy. I love that she gives everything a 'trial run' before offering it to us on her Live Shows, so she can speak in the first person about the fit. Ride or Die is the best!!

Love my two shirts and sheepskin mitt. Great service great items as always!