Very poor customer service and…
Very poor customer service and communication.
I ordered a Janome 1522 LG and paid €228.73. When RightDeal said the product was unavailable, I requested a refund. I never authorized a replacement, yet they sent a different Singer machine anyway. My emails were repeatedly ignored and I received no proper confirmation of the cancellation or refund.
The Singer itself arrived in good condition, but the way RightDeal handled my order was extremely disappointing. Customers should be asked for approval before their order is changed or another product is shipped.
The way you treat people is disgusting.





