Want the best forget the rest ! I had originally ordered elsewhere cheaper and 2 tables in before even being built I decided to look here. I’m glad I did the difference in the packaging of the produ... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The cue looks decent and of good quality. However, on the website it Stated That all taxes were included. But we still had to Pay taxes (about 1/3 of the originaliteit price) on arrival. This made... Toon meer
Bedrijf heeft geantwoord
Apparently the cue was “delivered” to my address 5 days ago, yet I have not received it. I tried contacting CSM, their courier but to no such luck. Riley eventually replied to my email to ask me to wa... Toon meer
Bedrijf heeft geantwoord
After countless research , I think I could have worked MI5 , I ordered the BCE 6ft Razor Folding Pool Table for our son's 16th Birthday . He hasn't seen it yet but we've just unpacked it and it's... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Contactgegevens
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Verenigd Koninkrijk
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,1
Goed
442 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered a cue a few weeks ago and…
I ordered a cue a few weeks ago and then a case just this past week. I just dont understand how both of them reached me in the U.S. in 5 or 6 days. That was amazing. When I order things from overseas the fastest ive received items from other companies is two weeks minimum and usually a month at least. So this was just amazing. I dont know how its possible but I really appreciate it. My Riley cue is wonderful. It feels so good. The difference between this cue and the cheap snooker cue I had is just no comparison. Thank you very much. I was only able to fit a ten foot snooker table in my place but it is better than not having one at all and it is 1,000 times better than having an American pool table. I searched for 6 years. Since 2020 for a snooker table and finally found a really nice one for being only a ten footer. I will never touch a pool cue again. 8 and 9 ball are just so boring. I wish we could bring more awareness about snooker to Americans. They have no clue. But anyway, thank you again.
9 april 2026
Fantastic and easy service
Fantastic and easy service. Really happy with the cue and also the service received
31 oktober 2025
Antwoord van Riley Leisure
Dear Mr Harwood,
Thank you for your 5-Start rileyleisure.com review.
We hope you continue to enjoy your new BCE Riley Snooker/Pool cue.
Keep potting!
Best Regards
The Riley Leisure Team
Unexpected costs
The cue looks decent and of good quality.
However, on the website it Stated That all taxes were included. But we still had to Pay taxes (about 1/3 of the originaliteit price) on arrival. This made it a rather expensive purchase.
7 april 2026
Antwoord van Riley Leisure
Dear David
Thank you for your review and we apologise for the inconvenience regarding import VAT.
We are a UK registered company, despatching goods internationally from our UK warehouse. Unfortunately, UK is now treated as a 'third country' for the purposes of trade with EU and while there is a free trade agreement (so far as duties are concerned), UK falls outside of this for the purposes of VAT.
Each country applies their own import VAT and customs fees and it is not something of which we have any control or say. It is an unfortunate consequence of Brexit, that shoppers outside of UK buying UK goods online will be subject to local import charges.
I hope this helps to clarify the situation and that you continue to enjoy your new cue.
Best Regards
The Riley Leisure Team
Best quality for the price tag !
Want the best forget the rest ! I had originally ordered elsewhere cheaper and 2 tables in before even being built I decided to look here.
I’m glad I did the difference in the packaging of the product to start was better full protection of the table and corners in the box. Great delivery service with care and the price I paid in the sale was a bit more but you get what you pay for .
Great product, Great delivery , Great price.
9 april 2026
Antwoord van Riley Leisure
Dear Chas,
Thank you so much for your 5 star Rileyleisure review.
We take great pride in our tables and service, from order to delivery. Large item delivery is specialist and our design and logistics teams work very hard to ensure a smooth service.
It's great to hear that your table has ticked all the boxes for you.
We hope you continue to enjoy your Riley BCE Pool Table.
Best Regards
The Riley Leisure Team
Apparently the cue was “delivered” to…
Apparently the cue was “delivered” to my address 5 days ago, yet I have not received it. I tried contacting CSM, their courier but to no such luck. Riley eventually replied to my email to ask me to wait 3 days whilst they chased it up, only to tell me to check my local store - which I had - and still no joy, and still no cue. Not really sure what to do about it all now.
10 april 2026
Antwoord van Riley Leisure
Dear Kia,
Sorry to hear of your courier issue. I believe our team are in communication with you to help resolve.
We have not received a response to our last communication, if you could help to respond we will ensure that we action accordingly.
Best Regards
The Riley Leisure Team
Antwoord van Riley Leisure
Dear Adam,
Thank you for your 5 star Rileyleisure.com review.
It's great to hear we have provided a reliable service.
We hope you enjoy your new Riley BCE pool table.
Best Regards
The Riley Leisure Team
Amazing service
Amazing service, will definitely be using this company again 5***** rating. Fast and efficient
2 april 2026
Antwoord van Riley Leisure
Dear Matthew,
We really appreciate your 5-star review.
So pleased to hear we have provided an efficient and trustworthy service to you.
Best Regards
The Riley Leisure Team
Excellent...love it
1 februari 2026
Antwoord van Riley Leisure
Dear Nigel,
Thank you for the 5star Rileyleisure.com review.
So please to hear that you love your Riley BCE cue sports purchase.
keep potting!
Best Regards
The Riley Leisure Team
Antwoord van Riley Leisure
Dear Robert,
Thank you for your review.
We believe your order was delivered to your unit yesterday (09/04/26). Should you be unable to locate with your team, please be sure to contact us via our live chat or contact us page and we will be happy to assist.
Best Regards
The Riley Leisure Team.
Actually i bought the cue,firstly the…
Actually i bought the cue,firstly the price is too much as the cue will be best so when i play with a cue its just like a cue for beginners, i am really disappointed, i will be thankful to you if you replace this cue with any better one model or even return.
1 april 2026
Antwoord van Riley Leisure
Dear Rana,
Thank you for your feedback. As explained in our email conversation, unwanted items must be returned in an unused condition.
The cue you purchased is one of the bestsellers in the range, and we’re sorry it did not meet your expectations on this occasion.
Best Regards
The Riley Leisure Team
The table is very good quality and was…
The table is very good quality and was easy to assemble.
28 maart 2026
Antwoord van Riley Leisure
Dear Heera,
Thank you for your 5-star Rileyleisure.com review.
We hope you have hours of enjoyment from your Riley BCE pool table.
Keep potting!!
Best Regards
The Riley Leisure Team
Antwoord van Riley Leisure
Hi Paul,
Thank you for your 5-Star rileyleisure.com review.
We hope to be of service for all your Riley BCE snooker and pool equipment in the future.
Best Regards
The Riley Leisure Team
Very quick delivery and service
Very quick delivery, really good delivery updates and very pleased with the cue I purchased will definitely be ordering more from this site
25 maart 2026
Antwoord van Riley Leisure
Dear Reece,
Thank you for your glowing 5-star review for Rileyleisure.com.
So pleased to hear we have provided a good service and cue sports products to you.
We look forward to hearing from you in the future.
Regards
The Riley Leisure Team
Antwoord van Riley Leisure
Dear John,
Thank you for your Riley Leisure review.
Great to hear that we provide a smooth and clear service to you.
Regards
The Riley Leisure Team.
1st Class
The shipping and Tarrif was included, which made things easier to order, Packaging was spot on, Riley is a 1st class standard company for a reason, they are simply the best.
26 maart 2026
Antwoord van Riley Leisure
Dear Jason,
Wow! Thank you for your 5-star rileyleisure.com review.
We strive to deliver our snooker and pool cue sports products Worldwide and your review means a great deal to us.
Thank you.
Regards
The Riley Leisure Team
The cue is lovely but was damaged on…
The cue is lovely but was damaged on the bottom, which I noticed as I opened the packaging
7 maart 2026
Antwoord van Riley Leisure
Dear Simon,
Thank you for your review. Great to hear you think the cue is lovely.
We are sorry to hear that your cue has arrive with some damage.
Having reviewed your order, we do not seem to have any communication with you since your order was delivered.
We would urge you to get in touch with us via Live Chat or through email on our contact us page, where one of our team will be happy to help.
Best Regards
The Riley Leisure Team
After countless research
After countless research , I think I could have worked MI5 , I ordered the BCE 6ft Razor Folding Pool Table for our son's 16th Birthday .
He hasn't seen it yet but we've just unpacked it and it's very impressive for a pool table sub £400 . It's weighty , perfectly finished and worth every penny .
The company's website was easy to navigate , communication plentiful and the men who delivered it went above and beyond .
I know my son ( and my husband !!) will be over the moon and will no doubt provide hours of entertainment , competitive Dad and bonding time .
Thank you 😊
2 maart 2026
Antwoord van Riley Leisure
Dear Mrs P,
Thank you for your taking the time to leave such a glowing 5 star Riley Leisure review. It would appear your 'undercover research' has paid off... mission complete.
We wish you and your family many hours of fun together your new BCE Razor Pool Table.
Keep potting!!
Best Regards
The Riley Leisure Team
Good shipping time and packaged well
Good shipping time and packaged well. The cue is beautiful and well made and the case is perfect too. Very pleased with this purchase.
5 maart 2026
Antwoord van Riley Leisure
Dear Carla,
So please to receive your 5 star Rileyleisure review.
We take great pride in shipping Riley BCE Snooker and Pool cues securely all over the world.
It's great to hear another one has been well received.
Keep potting!!
Best Regards
The Riley Leisure Team
Odered and arrived in good time
Odered and arrived in good time, well packed, good quality cue.
4 maart 2026
Antwoord van Riley Leisure
Mr Man,
Thank you for your 5-star Rileyleisure.com review.
We hope you continue to enjoy your Riley BCE cue sports products.
Best Regards
The Riley Leisure Team
Great service
Great service, fast delivery and the pool table was outstanding value for the money: very happy indeed!
3 maart 2026
Antwoord van Riley Leisure
Mr Ashworth,
Wow! Thank you for 5 star review.
Our team are always pleased to hear such positive words around our Riley BCE snooker and pool products and services.
We hope you continue to enjoy your Pool Table with friends and family.
Keep Potting!!
Best Regards
The Riley Leisure Team
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