Excellent service. Received my order within 2 days of ordering. Good quality tea, biscuits are yummy as is with the cakes . Would highly recommend.
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Lees wat reviewers zeggen
Been using the doorstep service for a year or so and had a fantastic service, due to a change in circumstances I no longer need this service but I wanted to compliment my door step salesperson Graeme.... Toon meer
Wouldn't buy any other tea. My family have always bought Ringtons and nothing else compares. Recently had the wrong order delivered and it was sorted extremely fast. Highly recommend
I was given some sample gold tea teabags at this years chatworths country show. It was a good move by Ringtons as we are now a regular customer and just wouldn't dream of buying anything else. we ord... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.
Contactgegevens
Algernon Road, Byker, , NE6 2YN, Newcastle Upon Tyne, Verenigd Koninkrijk
- 0800 052 2440
- tea@ringtons.co.uk
- ringtons.co.uk
4,8
Uitstekend
22K reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Wonderful products
4 april 2025
Antwoord van Ringtons Ltd
Thank you so much Sandra, your support mean the world. Thanks Sharon
5 Star Goodies,5 Star Service.
This is an exceptional company supplying top quality products and good old fashioned 5 star personal service.
10 april 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Hi Andrew, Thank you so much for your wonderful review, your support means the world to us! Look forward to seeing you again soon. Thanks Sharon
I have made an order but made a mistake…
I have made an order but made a mistake with the delivery and billing address. It does not let you cancel or contact anyone, which Is a bit annoying. As it was for Eid gift and this cannot be rectified by looks of it. I live 110 miles away from where it would have got delivered. Noone answers the phone and emails you have to give it 2 working days but in that time the order will get dispatched. What a shame little things like this cannot be rectified by a simple cancel order option. This has stressed me out.
29 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Good morning Shajn, very sorry that this has caused any distress for you, never our intention at all. I can see that our lovely customer care team are dealing with your emails and have sent delivery options to you. The team always welcome any queries and are always happy to help resolve issues either by phone, emails or reviews, all within our working hours Monday - Friday 8.30 - 5pm.
Didn't like it
I ordered cookies, coffee, and tea with them. I didn't like the taste of some of it.
28 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Morning Clyde, thank you so much for your feedback. Disappointed to hear you didn't like some of our products, we would love it if you gave us another chance, maybe we can tempt you with some different goodies?
Earl grey tea
Earl grey tea
I got a call from the ringtons representative, we purchased earl grey tea, I was totally disappointed with the quality of the tea. I had one cup then put the rest in the bin. Absolutely poor quality tea. Do not buy!
25 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Hi Lindsey, thank you so much for your valued feedback. We would love to help look into this further for you. If you can contact our lovely customer care team: Email - tea@ringtons.co.uk Tel. 0800 052 2440 with your full name and address to look into it further for you.
Great value for money
Great value for money
Quick delivery and polite agent when ordering
4 december 2024
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you Anne for a wonderful review! We aim to please so it's always great to hear your order arrived quickly. If you ever need us again, don't hesitate to get back in contact, we would love to see you!
Birthday/Christmas Gifts…
Bought two for birthday gifts excellent quality very easy to order. Also got two more gifts all biscuits as everyone enjoys the taste.
2 december 2024
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you for your wonderful feedback Amanda, it really does mean the world to us to know our gifts were well received! Our biscuits are delicious, enjoy!
It was easy to order fast delivery…
It was easy to order fast delivery excellent quality products top marks
28 november 2024
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you for your wonderful review Judy, great to hear your arrived quickly, your satisfaction is our main priority.
The lady I spoke to over the telephone… very satisfied customer.
The lady I spoke to over the telephone was very helpful and efficient. The parcel arrived and was packed very well and the purchases were excellent. This was the first time I had bought things direct from Ringtons but it definitely will not be the last. Happy Christmas to all your staff.
21 december 2024
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Mrs Holdsworth, thank you for your heart-warming feedback. We are thrilled to hear that our customer service team were helpful. Great to hear your parcel was well received, we look forward to seeing you online again and feel free to come through to our wonderful customer care team again, we would love to hear from you!
I’ve always ordered on line
I’ve always ordered on line, delivery usually three days. Someone recommended gold tea bags over ten years ago, I will not drink anything else, more than satisfied with the tea , beautiful flavour, thank you for a great product and excellent service 👍👌
6 januari 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
What wonderful feedback Margaret, thank you so much, like all of our tea, we are very proud of our Gold blend, enjoy your cuppa!
Delivery is hit and miss despite instructions being left and this has ramifications for some people.
My 84 year old mother has been a Ringtons customer for a very long time and doesn't like to complain. However I feel that I need to because I was quite upset for her about the situation that happened last week. She was out shopping and had left instructions for Ringtons to leave the parcel in the green bin (after the last time when she was in the garden and nothing was left) however her delivery was not left for her once again.
Unfortunately there are ramifications for her when an order is not left as is expected. My brother is heavily autistic so things like this affect him anyway. Even worse this time he is currently cutting out all sugar for Lent and when he ran out of the only biscuits he would eat, he was quite distressed.
I had to order a packet from Amazon to try and stop him pestering her all day every day about it. Even so they are only coming tomorrow and they cost me over £8 including postage 😡.
20 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Good morning Helen, I am incredibly sorry to hear that your mum is having difficulties with her doorstep service. We appreciate all of our loyal customers and her happiness is our priority. Our aim is to get this resolved as soon as possible for her, to enable us to look into this matter for you, could you please send your mum's full postal address, including postcode and we will look into the matter with urgency for you. Please send all details in confidence to tea@ringtons.co.uk Looking forward to hearing from you.
Superb quality and excellent customer service
We purchased a box of individually wrapped biscuits for our holiday rental to give to our guests. They (the biscuits) are delicious! Four different flavours and each one as good as the other. We spoke to customer service before we ordered since we wanted to be sure that the ingredients were included on the packaging, and they were incredibly helpful and understanding. So, full marks all round!
23 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you so much for your fantastic review David, it really does warm our heart to hear such fantastic feedback! Great to hear our lovely customer care team were helpful and you find the listed ingredients useful, we always strive to bring the best products for our customers. We hope your guests enjoy them!
Antwoord van Ringtons Ltd
Good morning Sheila, Thank you for your review. As a company we take great pride in our doorstep service and all of our sales teams however, under no circumstances should anyone ever feel disrespected in any way. To enable us to look into this matter further for you, please send us you full details of the incident along with your full name and address to - tea@ringtons.co.uk Please accept our sincere apology for any upset this may have caused. We look forward to hearing from you.
Best tea ever
I’m a tradesman and last year I was given a cup of tea by the homeowner. It was noticeable so much nicer than my usual Yorkshire Tea. I asked the homeowner what tea it was and he said Ringtons. This year I was working at a property and saw one of your vans. Got a sample pack and now Ive ordered the gold tea. Simply the best tea flavour I’ve ever had and I drink no a lot of tea at home and customers. Easy order process and quick delivery. Will definitely order again.
12 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you so much for your fantastic review Robert! It really is great to hear your fantastic feedback, we appreciate it very much!
My favourite tea time snacks and drinks
Amazing tea and the new Easter cake is fantastic. Can always count on ringtons for amazing homely food and drink .
7 maart 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you so much for your fantastic review Sarah! It really is great to hear your fantastic feedback, we appreciate it very much!
Amazing quality tea and coffee
Amazing quality tea and coffee. Simply the best. Full monty boxes great value. If anyone is from outside their door step delivery area give them a try. You won't be disappointed (tea is massively better than anything you can buy in a supermarket).
28 februari 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you so much for your fantastic review Ant! It really is great to hear your fantastic feedback, we appreciate it very much!
Great Tea and Great Service
Found a fresh, loose tea which we absolutely love! We buy online and have always had a quick delivery. Would highly recommend this company.
19 februari 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Thank you so much for your fantastic review Rachael! It really is great to hear your fantastic feedback, we appreciate it very much!
Antwoord van Ringtons Ltd
Thank you so much for your fantastic review Beverley It really is great to hear your fantastic feedback, we appreciate it very much!
Can't seem to order from their website
Can't seem to order from their website. I am not a business but when trying to buy 1kg of house blend it takes you to a business website where nothing happens
12 februari 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
Good morning Nicholas, thank you for your review. Great to hear you like our House Blend 1kg coffee. Although you are able to view the product on our website, it is only available to purchase through our Beverages department. Please fell free to contact them at your own convenience, they will be able to place the order for you. Tel. 0800 0461 444 Sorry for any inconvenience this may have caused.
Great tea from an easy to use website…
Great tea from an easy to use website with excellent delivery service. The ginger snaps are amazing!
Quick delivery, and great products. Lovely ideas of packs for different occasions.
27 januari 2025
Review zonder uitnodiging
Antwoord van Ringtons Ltd
This is amazing to hear Kiera - thank you so much for the fantastic review 😊
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