Rinkit Reviews 

The customer service at Rinkit is truly world-class. Whenever I’ve faced any issues with deliveries—like damage in transit, which is completely out of their control—they’ve been incredibly helpful and responsive, resolving everything without delay. Their products are consistently high quality and offered at excellent prices. I highly recommend shopping with Rinkit for a smooth and reliable experience every time.

Great prices and products delivered promptly.

Great experience. Received an item that had been damaged in transit which was of no fault to the company. After contact they immediately sent a replacement for me. Excellent service and the product is great.

I have bought a number of marble table mats and coasters. The products are well made and are reasonably priced. Evri lost one parcel which was replaced straight away , one mat was broken courier again replaced within hours and two coasters were faulty again replaced straight away. It's when something goes wrong and how the company handles the problem is the key hence 5*

After initially sending the wrong colour mugs, they sent the correct ones the next day and didn't ask me to send the others back, so I donated them to Oxfam.
They were very quick to respond and didn't charge me any extra.

Well for a start I ordered 2 items and only one turned up so I emailed them to let them know they put the missing item in the post and I received it the next day I have never known a firm with such a quick response so pleased with them

I had a problem with delivery. I spoke with Ana who was very helpful. It was the delivery company at fault but Ana delt with my complaint and within half an hour all sorted and new delivery on it's way.
Well done and thanks great service.

I had a problem with the delivery of an order of some glass mixing bowls. The customer service provided by Viktorija in resolving the issue was excellent. She was able to resolve my problem very quickly, professionally, and cheerfully. I will order from them again.

I wanted to return my item and they were so fast to respond amd issue a full refund.
A real pleasure to deal with ..no fuss or anything .. will gladly ship with them again.

Great product, sensibly priced. I had some queries that were answered immediately so would definitely recommend.

I had a delivery of two chairs via rinkit, which I purchased through Tesco market place (3 points for every £1!) one chair had a minor fault and I asked to return item, I was sent a replacement within 2 days no quibbles or questions(just a photo of the damage)

I have used this company several times and have always found service excellent. I ordered late Saturday evening and it arrived on Monday morning. Everything I ordered was there, well packaged and good quality. Prices were cheaper than I could find anywhere else for exactly the same product and postage charge was extremely low for the two large boxes I received. Bought direct from them not via Amazon or similar.

Ordered a garden table 4 chairs for 2 day delivery, arrived a week later , table had a crack and one chair was ripped in half, rinkit arranged 2 bogus pick ups for the 3 good chairs,waited in 2 days for nothing and as yet no return or refund. Avoid at all costs it’s now been four weeks and I’m down a lot of money and a whole lot of aggro with no resolution in site. They just keep arranging pick up days until you give up.

Unbelievable service, ordered slate table mats on Sunday afternoon and received them in perfect condition the following day by Monday early afternoon! You can fault a service like that!!

I ordered 2 sun loungers which arrived on 23/06/25, 1 had a broken part, I emailed Rinkit within the hour, and withing 15 minutes they'd emailed back telling me the part would be posted for next day delivery, and sure enough it arrived yesterday 24/06/25.

My first time purchasing an item on Rinkit and the service was excellent.

I bought 2 raised beds from this company which were delivered promptly and of excellent quality.
Putting them together I thought I was short of 3 screws so emailed the company. Lo and behold within 48 hours a new raised bed was delivered to me! Now this is above and beyond and absolutely wonderful customer service for which I am very grateful. The raised beds are such good quality and look great in my garden. Thank you so much Rinkit for your terrific service and great product.

Like everyone else leaving a review for this company, appears items are arriving damaged, but, with glass it’s to be expected. I also ordered a set of six wine glasses, and one was damaged. I too contacted the company and both Ana and Victoria were only too happy to help, replacement dispatched and received within 24 hours. I personally cannot fault the customer service.

What a great company ! Love the coffee glasses I bought, I had a slight fault with a couple and emailed them, it was so easy, they were really helpful and have such fantastic customer service, my replacement was sent immediately. Definitely the best place to shop.

Lovely cups excellent quality. Delivered in 24 hours. Part order missing. They answered my email within the hour and sorted the issue and I received the rest of the order within 24 hours. No complaints they are a pleasure to deal with! First class service received from this company!!

Ordered glass tumblers from Rinkit via Amazon. Evri managed to damage them before delivery. Had difficulty getting through to Rinkit via Amazon so emailed them direct. Victoria replied promptly and replacements arrived within a couple of days. Great customer service