Rinkit Reviews 

We ordered a set of bowls. First delivery unfortunately contained the wrong item -- mistakes happen. Customer service responded immediately and send out replacements. Half of the set then was damaged due to improper handling by the delivery company. Again, replacements were sent immediately, and this time everything went perfect. A* service, and great product.

I ordered jars and glasses , however part of my order was missing . I emailed and quickly got a response to apologise and confirmation of my replacement a few hours later . This has been great service , I received my complete order today , thank you so much Mathilde for handling this quickly and for a great service!

Amazing product and A* customer service!

Ordered a set of 24 glasses from Rinkit (via Debenhams) and, when it arrived 3 were damaged (only 1 broken, two with a teeeeny chip each).

Emailed them immediately, got a fast response that same evening and, within a couple hours I had replacement glasses on their way to me - no fuss, apologetic and efficient.

Less than 48 hrs later, glasses have just arrived safe and sound and it's like it never happened!

Thanks so much Lucy and the team!

(I order a lot, I neeeeever actually get round to doing reviews, so that I've done this one is a sign of how happy I was with service! I'd definitely say stronger outer delivery box material would be a simple solve to the breakage issues ✨)

Amazing quality hooks for less than half the price than elsewhere and they delivered next day for only 3.99! I only received them today and have already made a second order.

Excellent quality of products. Next day delivery.

Very prompt responses when item initially arrived damaged in transit. Item replaced.

I made an order and the goods arrived the next day which I thought was excellent customer service. Unfortunately one of the items was broken I emailed a photo to them and a replacement arrived the next day. Also its amazing value for money.

Extraordinary service. Arrived the next day even though it was Evri. I can't praise this company enough and I will be ordering again.

Absolutely great customer service, had an item that arrived with a anomaly in it and the team had no issues with sending a replacement and when Evri smashed the replacement prior to delivering it, they quickly sent another. Would be great if other firms copied this customer service.

Fab service fast delivery and great products at very reasonable prices thankyou

I bought yesterday a set of 24 glasses from Rinkit. I ve chose to buy from them because they are selling it a bit cheaper than some other companies.
It was delivered today, as promised, and l am happy with my purchase. The glasses look exactly like the picture and description . Unfortunately, one of the glasses was broken, so l ve emailed Rinkit attaching a picture as well. I ve received a response in less then 30 min., from Mathilde, wich very helpfully assure me that l will receive a replacement in less then a week.

WOW! The fantastic service I’ve received from the team at Rinkit is really how all businesses should work. The order was delivered extremely quickly, but unfortunately one of the items was broken, when I contacted the team, I received an immediate response, offering a replacement, which was then immediately posted! Thanks particularly to Evangeline and also to Ben. Absolutely brilliant company, will be using them again!

Promising company - good site, easy to order and quick order dispatch, only to be let down by their courier. Still waiting to receive an order placed 3 days ago despite paying for next day delivery.

Ordered 6 cappuccino cups and saucers, on arrival a saucer was broken. Emailed customer service and a lady called Lauren replied to tell me a replacement was in the post. Arrived next day. Excellent customer service.

Highly impressed with Rinkit! Quick delivery (order on Sunday and arrived on Monday with next day). One glass arrived chipped, not their fault but the couriers!, and when I contacted them they sent a replacement immediately. Will definitely use them again

Customer support is second to none. Extremely helpful, polite and responsive

Quick and easy to order. Great product and customer service was exceptional from Katie.

I am delighted with the storage jars I bought. They are stylish and functional. My second order had some items missing, but I contacted the company on Saturday, and the missing items arrived in Monday! That's what I call excellent service. I will certainly use again, and would recommend to anyone.

I have purchased a couple of times from Rinkit and found their kitchen goods to be of great value and quality. The storage jars and cereal bowls are repeat orders for us, they are great! The customer service I received when needed was excellent, with a quick response and resolution by email. I would 100% recommend this company for great value home and garden goods!

Glasses arrived, excellent quality and good delivery time. Several of the glasses had been damaged in the delivery process, when I emailed rinkit they had them replaced immediately with no extra cost and no need to return the originals. Very impressed would definitely recommend! Excellent customer service!