Rivaseller Reviews 8

Definitely a scam. Nearly a month later and no safety shoes delivered. They took £40 and disappeared. No proper communication, no tracking, nothing. Absolute rubbish. Avoid at all costs.” flop and bogar company, motherchood
Khuttar bachain

I bought a Jaysuing wall spray paint from rivaseller and what i got was 98%water. This was just a total waste of my money, time, and energy. I have asked for a refund and i await their response.

Please don't waste your money, I ordered a suit set and it's nothing like the pictures! I've been emailing them for a week to try and return it, all I get back is we have emailed you back but I haven't received anything from them. Definitely going to have to go through my bank!

Hi,
I have bad experience with Rivaseller brand customer service, i send email for return last Thursday but no response yet. Order number RVR6907.
Regards
Masooma

If i could give this company 0 stars i would!!!
Complete SCAM!!!
I ordered a suit which has come and looks absolutely nothing like it does online also the sizing is completely wrong. You have to email them to find out the return info, which I did on 7th march - they originally emailed me back in broken English offering me a voucher for £12 to spend on their website instead of returning the item which I refused as I wouldn't order anything from there again due to the quality. Since then they have completely blanked any emails (of which i have sent multiple every day). So i am still no closer to returning this item over 3 weeks later.
They probably letting it go over 28days so they can then refuse the refund!!!
DO NOT BUY FORM THIS COMPANY!!!

Placed my order on 19th and it still hasn’t been dispatched (should have been 48 hours) - no one will reply to the service email address and still no item!

Strongly suspect a scam!

Edit: definitely a scam, they have emailed back to say that the blue suit I ordered is going to take longer to come and they can’t dispatch until it’s in stock. I haven’t ordered a blue suit, or any suit!!!

Scam company using photos from other companies and sending cheap replicas of outfits with poor quality material and tailoring. And won’t refund, please avoid

So not buy from this company . Despite it saying they will refund 30 day policy they do not. They respond with an offer to send another item of correct size if your order doesn’t fit then after that they do not respond when you request a returns label. DO NOT WASTE YOUR MONEY ON THIS COMPANY !!