The overall customer service makes RJNautical the best in the business. There are lots of places to buy my Yamaha parts and motors and RJ is the best.Great Service and Communication are often overlook... Toon meer
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The package was not shipped initially. According to the rep, I had checked pick-up rather than shipping, yet I was charged a $5 shipping and handling fee. When I inquired about why I had not received... Toon meer
The questions I had about parts were answered quickly, and professionally. Additional advise was given and I would recommend them to all boaters.
Purchased a Yamaha 8 cylinder transom upper mount plate with quad holes. This will be use on the newer 6 cylinder engine with digital electronic steering. Pattern was correct and the quality is nice.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The yachting lifestyle is an exclusive club, truly the ultimate luxury market. Think about it: no one really needs to be on the water and it can be expensive to maintain a boat to provide you the lifestyle! Unfortunately, as you've likely experienced, reliable support usually falls short of a luxury market's expectation. Your valuable time should be spent enjoying your yacht instead of dealing with headaches. RJ Nautical's founders bring a uniquely balanced perspective and offering from being in the marine industry, both on the water and in the business, for over 20 years. Working at marine companies that serviced the same boat owners, they saw clients' frustration over delayed schedules as they sought reliable resources. They saw the opportunity to provide better and more local support to customers, and worked together so well they partnered around a founding principle: deliver. Deliver a platform of reliability, quality, and customer service to a luxury market demanding better support. RJ Nautical was born. An RJ Nautical customer’s experience is not defined by the old “it’s the marine industry” excuse or way of doing things. We uniquely offer vertical integration of the entire yacht-owning experience: from counseling the primary sale or purchase, to management and/or service, to a luxury tender, to simple service and spare parts. No other company provides such a synergistic approach, and we successfully serve Southern California with this paradigm-shifting platform. It's what you deserve. RJ Nautical relentlessly seeks to define Los Angeles' marine industry in our vision: the highest-quality products, readily-available, prompt reliability, and paramount to all, unrivaled client support delivered with honesty and transparency.
Contactgegevens
1930 E. Carson St, #106, 90810, Carson, Verenigde Staten
- 8447778008
- info@rjnautical.com
- rjnautical.com
4,4
Uitstekend
45 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Customer Service, Great Product!!
In today's digital world your email communicate was great! We received our ePropulsion-eLite in perfect condition. Already tested on our dingy in Marina del Rey, CA, and we absolutely love it! This 16 Ib electric engine is amazing! NO MORE 50 Ib gas engine, keeping backup gas on the dingy, the gas mess, and my fiancé having to strain his shoulder cranking the gas engine. Thank you all so much and happy holidays!!
14 november 2025
Antwoord van RJ Nautical
Thank you so much Jennifer! Great to have another ePropulsion running around our backyard!
Antwoord van RJ Nautical
Hey Jon, in addition to our customers, we love supporting mechanics and captains too!
Knowledge!
The services was great, and the follow up answering my questions was timely!
15 april 2025
Slight mix up while ordering
Slight mix up while ordering - google - and mix up with shipping. Great customer service fixed everything and gave timely updates on shipping. Would use them again - very pleased
29 juli 2024
Item is backordered until September.
Item is backordered until September.
Should have said so on website. I had to follow up more than once before I got an explanation as to why the order was stuck in "Awaiting Fulfillment." Not given option to cancel order.
2 juli 2024
Great customer service
Great customer service. Communication with delivery in a timely manner.
8 juli 2024
Great customer service
Great customer service. From purchase to delivery they stayed in contact to keep me informed on what was happening. I can just tell they will be great to work with going forward. They will be my go to company for future purchases.
5 juli 2024
Great experience overall!
Great experience overall! Josh was very helpful with the purchase of my Achilles LSR Series Inflatable Boat. I definitely recommend.
26 april 2024
Antwoord van RJ Nautical
Thanks Chris--great inflatable boat selection!
Ordering process was flawless
Ordering process was flawless and the product was delivered promptly with a timely follow up.
12 mei 2024
Good product at a very good price…
24 april 2024
Thanks for you continued great service
Thanks for you continued great service, reliable, shipping was fine as usual.
24 april 2024
Antwoord van RJ Nautical
Chris, you're awesome and we'll keep supporting all your ePropulsion setups!
RJ Nautical responded so quickly
RJ Nautical responded so quickly. I ordered a product and it was shipped within a day! So easy. Thank you.
9 februari 2024
A+ customer service
The owner actually took the time to return my call, after hours, from the airport to answer a couple questions I had. Purchased from out of country and shipping to the US and they were very helpful and accommodating.
15 december 2023
Antwoord van RJ Nautical
you're welcome Ray, happy to help!
Very fast delivery
Very fast delivery. Quick and courteous responses to emailed questions.
3 november 2023
Antwoord van RJ Nautical
Thank you for the ePropulsion Spirit order, Jim!
great communication and customer…
great communication and customer service. Shipped my parts the day I placed my order.
23 september 2023
Competitive pricing and quick delivery
Competitive pricing and quick delivery. Excellent buying experience.
23 september 2023
Antwoord van RJ Nautical
Thanks Matt, hope that Yamaha 6 is working out well for you.
Good price, fast shipping, easy to work with.
Had what I wanted at a great price and shipped it to me sooner than anyone else could. Resolved a quality issue with the manufacturer very quickly. Friendly, knowledgeable, flexible and easy to work with.
16 augustus 2023
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