Ordered a Minnion Dhr II MaxTerra DD , was exactly as described , fantastic value, far better price than any competitor....by at least £30! Great ! Postage however was much slower than the 48hrs opin... Toon meer

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Really happy with the service from RM Cycles. The service was great, communication was good, and the bike arrived packaged really well and in perfect condition. You can tell they take care when prepar... Toon meer
Bedrijf heeft geantwoord
I recently bought a bike with RM Cycles and after 2 months I did have an issue with one of the parts, however the aftersales service has been excellent and action taken really promptly. They even liai... Toon meer
Bedrijf heeft geantwoord
First class service, Got a Giant explore e1 delivered to Northern Ireland, Super fast delivery time and very well packaged, had a few questions about the bike and the team could not have been more... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over RM Cycles
Geschreven door het bedrijf
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Contactgegevens
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Verenigd Koninkrijk
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
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Praise where its due.
5-star service! Just received my new Giant Trance from the team here at RM and i couldn't be happier. The staff were incredibly helpful, the buying process was smooth, and the bike was perfectly set up and ready to hit the trails. Brilliant shop—highly recommended!

Antwoord van RM Cycles
Perfect buying experience from start to…
Perfect buying experience from start to finish.
Bike (TCR Advanced Pro 0 AXS) was ordered on Saturday and was delivered to me on the following Thursday.
This included having the steerer cut while the bike was being prepared.
Packaging was perfect with only the handlebars needing attaching - I was out riding within two hours of receiving!
Price-point was unbeatable - almost half the price of the current year model!

Antwoord van RM Cycles
I traveled 4 hours in a sports car to…
I traveled 4 hours in a sports car to one of the best remote locations in Kent from Wembley! I had been in constant communication with Thomas and Rob on the phone and email for nearly 60 days straight and they held my bike 🚲 for me 💯🙌🏿👌🏿! The bike is immaculate and incredible ! Their team is amazing and something the “big “ brands have to learn from! As a director of a sports and fitness company I will be a regular customer!

Antwoord van RM Cycles
Ordered new bike at a great price
Ordered new bike at a great price, delivered on time and well packed.
Delivery driver very helpful and cheerful.
Roger answered my questions by phone and I'm very satisfied with my purchase.

Antwoord van RM Cycles
Well packed and promptly delivered.
Well packed, as described and prompt delivery, no complaints. Cheers!

Antwoord van RM Cycles
Great bike and good service, but missing power meter charger
The Di2 charger was supplied, but the separate power meter charging cable was missing. As the bike includes a power meter, I would have expected this charging cable to be also included as well.
Other than that, the bike was well presented, good value, and the service was good overall

Antwoord van RM Cycles
Absolutely fantastic service from RM…
Absolutely fantastic service from RM Cycles from start to finish. Communication was excellent throughout, and they kept me updated every step of the way. The bike arrived exactly as described and I couldn’t be happier with it. Great customer service, friendly to deal with, and everything was handled professionally. Highly recommend RM Cycles and I would definitely buy from them again.Santa Cruz heckler sl , thanks Mark

Antwoord van RM Cycles
Great service
Great service, really helpful over the phone with any queries I may have had.
They were more than accommodating in helping me receive my bike on time Due to my work commitments
I’d highly recommend this bike shop
Thanks for your service

Antwoord van RM Cycles
Great service initially on the phone when enquiring
Great service from Mike initially on the phone then , seamless online service .Bike arrived well packed and secure , delivered in the allocated time slot by the courier .
Built bike lat night , can't comment as haven't ridden it yet 👏👏👏👏

Antwoord van RM Cycles

Antwoord van RM Cycles
Frameset was reasonably priced and…
Frameset was reasonably priced and arrived quickly without problems - thanks!

Antwoord van RM Cycles
Fantastic service,got a great deal on a…
Fantastic service,got a great deal on a bike and delivery costs excellent 👍🏻

Antwoord van RM Cycles
Would have been five stars but had to…
Would have been five stars but had to chase up my order, which apparently had left their depot without a label on. Still, they sorted straight away and sent out my new bike next day delivery. Bike is superb and at a great price.

Antwoord van RM Cycles
Quick dispatch and well packaged
Quick dispatch and well packaged. Great communication. Would shop again.

Antwoord van RM Cycles
Great Job RM
Good service, stand by their product. Great communication and all around a good experience. Highly recommend.

Antwoord van RM Cycles
Friendly approach
Friendly approach, item as described and quick response when there was a small delay on delivery. Would recommend to friends

Antwoord van RM Cycles
Prompt delivery. Great price!
Tyre arrived on time exactly as described. Great price too!

Antwoord van RM Cycles
Very nice bike buying experience
Great bike. Best online price. Set up properly. Arrived a few days later than expected but very happy overall.

Antwoord van RM Cycles
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