Ordered a Minnion Dhr II MaxTerra DD , was exactly as described , fantastic value, far better price than any competitor....by at least £30! Great ! Postage however was much slower than the 48hrs opin... Toon meer
Bedrijf heeft geantwoord
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Really happy with the service from RM Cycles. The service was great, communication was good, and the bike arrived packaged really well and in perfect condition. You can tell they take care when prepar... Toon meer
Bedrijf heeft geantwoord
I recently bought a bike with RM Cycles and after 2 months I did have an issue with one of the parts, however the aftersales service has been excellent and action taken really promptly. They even liai... Toon meer
Bedrijf heeft geantwoord
First class service, Got a Giant explore e1 delivered to Northern Ireland, Super fast delivery time and very well packaged, had a few questions about the bike and the team could not have been more... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over RM Cycles
Geschreven door het bedrijf
Welcome to RM Cycles
Your Local Bike Shop Online
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
Our Philosophy
Come for the Price – Stay for the service
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Shop with Confidence
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Independent. Passionate. Trusted.
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Workshop & Servicing
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
Contactgegevens
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Verenigd Koninkrijk
- 01580 765612
- sales@rmcycles.co.uk
- rmcycles.co.uk
4,7
Uitstekend
403 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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RM Cycles were a pleasure to deal with
RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off whom were really helpful. They even held my order for me until I got the flag lifted on my credit card. I was also on holiday when I ordered it and RM helpfully delayed dispatching the bike until the day I returned. Delivery was quick and the bike was easy to get ready for the road. There was also a really nice handwritten cover note from one of the RM guys too which was a really nice personal touch. I'd definitely recommend RM Cycle.
27 maart 2026
Antwoord van RM Cycles
Hi Stuart, thanks for taking the time to post such a full review, Glad you're now on the road, stay safe!
Great price
Great price , retailer also phoned to confirm delivery. Website order form not the easiest to populate using mac ( you need to use Chrome )
3 april 2026
Antwoord van RM Cycles
Hi Kevin, thanks so much for tkaing the time to post a review and flagging the mac issue. We'll take that up with our ecommerce supplier. Ride Safe!
Excellent customer advice and a very…
Excellent customer advice and a very accommodating company and team
22 maart 2026
Antwoord van RM Cycles
Thanks for taking the time to post a review, We do genuinely prefer to talk to customers anmd part of that is ensuring that they get exactly what they need and want. Happy Riding!
Visited for the first time today staff…
Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning
10 april 2026
Review zonder uitnodiging
Antwoord van RM Cycles
Hi Franky, it was great to see you in the shop. even though we were really busy! See you soon!
Excellent priced fans good stock of the…
Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩
25 maart 2026
Antwoord van RM Cycles
Hi Andy, thanks for posting a review, I have to admit we were very pleased to be able to offer that part at that price!
Not so good
Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers
1 april 2026
Antwoord van RM Cycles
Hi Caroline. I think there may have been a mis-understanding somewhere here. We don' send out physical/ Paper gift vouchers. The gidt voucher is actually the code that is on your e-receipt that was automatically emailed to when when the order was porcessed. I have re-sent the email with the code on it. THis can be redeemed onbline or in the shop, all you need is the code. Please do call if you have any more questions.
Great service
Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.
23 maart 2026
Antwoord van RM Cycles
Hi Chris, thanks for taking the time and effort to post a review, the best bit is yet to come, actually riding your bike!
Antwoord van RM Cycles
Hi Neil, thanks for taking the time to post a review, very succinct and exactly what we're aiming for!
Antwoord van RM Cycles
HI Gwyn, thanks for taking the time to post a review. We were very happy to be able to do those tyres at that price, have fun!
Antwoord van RM Cycles
Hi Steve, thanks for taking the time to postr a review, much appreacited. Enjoy the your bike!
Antwoord van RM Cycles
Thnaks for taking the time to post a review, Hopefully your riding experience will match the one you had with us! Have fun!
Bike delivered and well packaged when…
Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.
27 maart 2026
Antwoord van RM Cycles
Hi Adrian, glad you're happy and thanks for posting a review. Nice bike! Have fun and stay safe!
Generally good.
Bike arrived very quickly and was packaged well. Brakes were well set up. Only minor niggle was that gears needed adjustment. Rear mech B screw was too far in and cable tension in both mechs was too high even with ajdusters fully slackened.
22 maart 2026
Antwoord van RM Cycles
Hi Andy, thanks for taking the time to post a review and apologies everything wasn't perfect. We keep a record of which mechanics pack which bikes, so I will now be able to identify the mechanic and pass th feedback directly to him and examine any improvements he needs to make. I realise doesn't change things for you but it wll help us with our own QC. If you would like to call the shop we can make some arrangements to get the work done .
Very easy to order and pay
Very easy to order and pay. Invoice emailed as soon as payment made/confirmed. The bike is in immaculate condition, and serviced to an amazing standard. My son absolutely loves the bike.
15 maart 2026
Antwoord van RM Cycles
Hi Geenes, we wish we could have been there to see your son's face, new bike day is such a joy!
I purchased ex display bike from your…
I purchased ex display bike from your store and I am very pleased with it. Bike was delivered quick with tracking and time slot provided. Bike condition was amazing, and I saved quite a lot of money !
21 maart 2026
Antwoord van RM Cycles
Hi, thanks for taking the time to post a review, enjoy your new bike day and stay safe!
Great bike at a great price
Great bike at a great price. Packing and delivery was excellent. Thankyou very much.
Very happy Man
14 maart 2026
Antwoord van RM Cycles
Hi David, we were are very with the price you're able to supply those bikes at, we all love new bike day,stay safe and thanks for taking the time to post a review
Road Bike Purchase
5* amazing customer experience. Item was in the exact condition as described and delivery was quick.
20 maart 2026
Antwoord van RM Cycles
That's a lovely bike ytou have there, hopefully you';; enjoy it even more than your experience with us! Thanks formtakig the time to post a review
Antwoord van RM Cycles
Hi Ben, thanks for posting a review, much appreciated, enjoy the bike, and stay safe!
very heplful
19 februari 2026
Antwoord van RM Cycles
Hi Robert, thanks so much for taking the time to post a review, short and sweet!
Giant Revolt from RM…
I purchased a Giant Revolt from RM cycles.
The bike arrived intact but the wrapping was a little lite inside the box, no hard foam blocks just wrapping paper and bubble wrap around the tubes.The frame is not scratched thankfully.
The bike was set up well and the GRX 820 groups performs well.
5 maart 2026
Antwoord van RM Cycles
Hi Dragos, thanks for taking the time to post a review. enjoy the new bike and stay safe!
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