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De informatie op deze pagina is uitsluitend gebaseerd op productreviews op Trustpilot die zijn achtergelaten door klanten van Robotime.
This one was very well built with great mobility in the parts you took great care in making the model thank you.!
Antwoord van Robotime
Hi Ray, thanks so much for the kind words! It's great to hear the Hammerhead Shark came together so well and that you're happy with how the parts move. We're glad you enjoyed the build, and we hope you have just as much fun with your next one.
lovely piece of course its ROKR
Antwoord van Robotime
Hi Tony, thank you so much for the kind words! We're really glad you love the Hammerhead Shark model—and of course, it’s a ROKR! Hope you enjoy the build just as much.
This is VERY cool. It goes together almost effortlessly. The end result os a beautiful display. It runs quietly and smoothly and makes a great conversation piece.
Antwoord van Robotime
Hi there,
Thanks for your review! We're so glad the Hammerhead Shark was cool, easy to build, and runs smoothly — it really is a great conversation piece.
Enjoy it!
Great instructions and easy to put together. Looks great and a fun build.
Antwoord van Robotime
Hi Caryn,
Thanks for your review! We're so glad the Hammerhead Shark was easy to put together and that you enjoyed the build.
Enjoy your new display piece!
Nadal brak. Kiedy dostanę
Antwoord van Robotime
Bardzo przepraszamy za długie oczekiwanie i wszystkie niedogodności, które to spowodowało.
Miło nam poinformować, że Twoja przesyłka została już pomyślnie doręczona pod wskazany adres. Mamy nadzieję, że towar jest w idealnym stanie i spełni Twoje oczekiwania.
Jeśli będziesz mieć jakiekolwiek pytania lub dalsze problemy, nie wahaj się z nami skontaktować.
Not yet received, no package ID or track or trace code, no clear communication about what to expect in terms of timeline
Antwoord van Robotime
We sincerely apologize for the inconvenience and frustration caused by the lack of tracking information, unclear delivery timeline, and the fact that you have not yet received your package.
According to our latest logistics verification, your parcel has been successfully delivered to the provided address. We kindly recommend checking with your building’s front desk, nearby parcel lockers, or neighbors who may have accepted the delivery on your behalf.
We fully recognize that we failed to share the tracking number and clear delivery schedule with you in a timely manner, and we take full responsibility for this inadequate communication. We have already flagged this issue internally to optimize our notification process going forward.
If you are still unable to locate the parcel after checking, please contact us immediately. We will conduct a thorough investigation with the carrier promptly and work out a proper resolution for you.
