Rock and Roses Supplements Reviews 

263
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Some time ago, I developed a very unpleasant medical condition which subsequently cleared up after specialist treatment. I was advised by my NHS consultant that it was likely to return. I did some on... Toon meer

Beoordeeld met 5 van de 5 sterren

I have a regular supply of multi-vitamins for women. What I really like about this company is the fact they let you know in advance when your next order is due and give you the option to delay it or c... Toon meer

Beoordeeld met 4 van de 5 sterren

Supplement deliveries timed to perfection and easy to alter/delay if need be. No being constantly bombarded with emails hard selling other products either. Definitely a positive experience to date.

Beoordeeld met 5 van de 5 sterren

Love the Biotin capsules, quality product, easy to swallow and no bitter aftertaste. I have used these for a year. My nails and hair have benefited a huge amount from taking them. I would defo recomme... Toon meer

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

We're a vitamins and supplements brand in the UK delivering high potency beauty supplements. All our supplements are manufactured in the UK to a high level of quality and efficacy and we pride ourselves on fast responsive customer service.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

263 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 55% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(263)

121 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Give it time and you'll see the results

I did a lot of research into collagen supplements and this came out top, so I decided to try it. Don't expect to see the results straight away. I'm into my 3rd pack and am now seeing the benefits. Nails - my nail are stronger and longer than ever before. I have never managed to grow my nails successfully but I'm so pleased with them now. Hair - I have yet to see anything much because I have super slow growing hair. Skin - I feel I am seeing a more youthful glow and plumper look. My husband said to me yesterday that my skin was looking amazing (despite my hormonal spots!). I'm very happy with the product and would recommend it to others. I would love an unflavoured one without sweetner though.

Rock and Roses customer service has also been great.

24 april 2024
Beoordeeld met 5 van de 5 sterren

Happy

After about two months of taking Glow Powder my hair and nails are visibly stronger. All flavours taste delicious. Satisfied all around.

25 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pink coconut 👌🏽

Pink coconut
Oh my god this one is delicious 🤤 Only been taking the drink for about just over a week. So not much change as yet, but I will definitely check in in about a month.

24 april 2024
Beoordeeld met 1 van de 5 sterren

The worst customer service ever

The worst customer service ever
Its been three months waiting for a refund as they said customer will pay postage to return products. I have sent email with proof of postage and calling everyday on their customer helpline but no response and even their voicemail is full they can't even take your voicemail
Extremely disappointed DO NOT BUY ANYTHING

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AWFUL

AWFUL! Avoid!! They do not honour their 90 day return policy. I have been chasing them up without a response and now I’ve asked my bank to recall the payment. The taste just wasn’t for me at all so I decided to return the unused packets which is within their return policy guidelines but I’m finding it very difficult to obtain a refund. Awful customer service

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I cannot fault their product but their…

I cannot fault their product but their customer service is the worst I’ve come across.
I did everything required to send a parcel back .Proof of return- ref number- to be signed for and ……silence.
Still waiting for my refund
Waiting for a confirmation of receiving the goods
An email to say hi we are working on your refund
No reply to first phone message I left.
Telephone number messages are full when trying again …so please try later is the automated reply you receive.
I am still waiting and wonder if they read these reviews as there does not seem to be a reply to any of the posts here .

Please refund my money

6 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing!

I have always been sceptical about probiotics but I am honestly so impressed with these. I suffered ongoing infections for 7 months and since taking these, fingers crossed I haven’t had any! Definitely recommend.

15 maart 2024
Beoordeeld met 5 van de 5 sterren

Good customer service

Order was shipped immediately and arrived on schedule. However part of the order was missing. I contacted them and they apologised and sent the remaining order straight away.
Great customer service.

10 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Doesn’t mix. Tastes horrendous. Emailed them twice with pictures without a reply.

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer Service great for initial…

Customer Service great for initial enquiries before you’ve purchased but, sadly, non-existent once they have your hard earned pennies!! Don’t be reassured by the Money Back Guarantee - if you have a problem, they won’t respond to you. Very disappointing.

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great company. I ordered male instead of female by mistake. No issue to them. A correct bottle sent and a happy husband trying the male ones free of charge that I ordered in error.

29 januari 2024
Beoordeeld met 1 van de 5 sterren

Don’t bother to buy from them

Don’t bother to buy from them. In case you have any inquiries or need any help, no one will get back to you.
I bought their supplements stated as gluten free on the website but when I got the order, on the bottle says it’s made on the same place with products with allergens including wheat. So as someone with an autoimmune disease that’s a huge risk for me. I emailed them asking them to refund me the shipping costs too, as they don’t have accurate information on the website and no one answered me. I emailed them in 14th December 2023 and today is 28th December 2023 and no answer! 0 customer service! Avoid them!

28 december 2023
Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service - managed to order myself a completely different product altogether. Contacted them and they have sorted my order for me so that I receive what it was I was supposed to have ordered. Thank you team, hope the products are as good as your customer service.

7 december 2023
Beoordeeld met 5 van de 5 sterren

Good Support and Great Products

I am very particular about the ingredients that go into my supplements and always have a lot of questions whenever I buy something different at Rock and Roses and they are always there to help. They might take a day to get back to me but always reply in time! Their products have been a lifesaver for me. I am post bariatric so suffered from a lot of hair loss and their Biotin product in combination with Glow Powder has got me back on track with my hair growth.

14 november 2023
Beoordeeld met 5 van de 5 sterren

Fantastic Product.

I recently had the pleasure of trying the Peach and Pineapple flavoured marine collagen powder, and it has quickly become a delightful addition to my daily wellness routine. Not only does it great and mix really well it has improved my skin to no end! Delivery was fast and got my 6 week supply within 24 hrs.

I have also tried the pink coconut which is also good but not my favourite.

7 november 2023
Beoordeeld met 1 van de 5 sterren

Received multivitamins I always…

Received multivitamins I always separate tablets into pill boxes I noticed there wasn’t the specified 60 there was 58 so I thought I would count the second tub also 58 I no it sounds petty that it’s only four tablets but how many people do they do this to.Also emailed but no response

1 november 2023
Beoordeeld met 1 van de 5 sterren

Customer support is rubbish

Customer support is absolutely rubbish. They have a "contact us" number, but once you call your phone calls and messages left on voicemail goes unanswered, then I tried their "chat" option, no answer there either after many attempts, then emailed, but only answered my email partially and also clearly not what my question was, after approximately 8 emails back and forth, Mayoor could still not answer my question properly.

I asked to be in contact with a different person and he still replied with yet again, NOT what my question was about.

Customer service is daunting, I decided I will not continue as its way too frustrating.

12 oktober 2023

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer