Won a birthday 500 free spins on Rocketpot Bonanza and got airdropped 900$ to wager and suddenly an error appears that doesn't let me spin. Contacted support team but there is no response for a week n... Toon meer
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Lees wat reviewers zeggen
Legalne,wiarygodne krypto kasyno. Z czystym sumieniem polecam. Wpłaty oraz wypłaty w krypto walucie. Jeżeli nie masz możesz kupić karta na stronie kasyna więc duży plus. Szata graficzna cieszy oko a... Toon meer
Bedrijf heeft geantwoord
Niestety na tą chwilę osobistego doświadczenia to dużego nie mam , moja przygoda z tym kasynem dopiero się rozpoczyna. Polecenie dostałam od znajomego,przeczytałam mnóstwo opinii o kasynie i większość... Toon meer
Bedrijf heeft geantwoord
Worst customer service ever dont play here. Any issues they will not get back to you. May as well take your money and light it on fire. Cause if you win they will just ignore you and keep your money.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
RocketPot is an online cryptocurrency gambling site with a huge variety of games, over 4,000, from 56 game providers. With over 3,000 slot games, you could spend days playing through all the different graphics, features, and soundtracks: Slots (3,219 games) Live Casino (795 games) Blackjack (405 games). Come try your luck with Rocketpot!
Contactgegevens
Zweden
- rocketpot.io
3,2
Gemiddeld
339 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I enjoyed the site at first probably…
I enjoyed the site at first probably deposited over 50k. Loved it until they asked for documents on where I lived etc…. I promise you 90% of the people on their site use VPN. It’s sad I would avoid at all cost like the plague. If you win on their site be rdy for them to send you this email. Enter at your own risk.
Hey, Omega82jF23!
We hope this email finds you well.
Kindly note that per our Terms and Conditions, we need to perform a verification on your account.
In order to verify your account, please, attach the following:
Replaying to rocketpots message: why do this? You are just ruining your player base. Especially people who spent a lot of money on this site. It seems like “I was about to hit a max win” so let’s ask for his documentation. It seems very scammish people.
30 januari 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hey there!
Thanks for reaching out! 🚀To maintain a secure gaming environment for everyone, we kindly request player's documents , in accordance with our terms and conditions.
Rest assured, verification is a standard procedure carried out for the safety of both our players and our platform. Your cooperation is vital in ensuring a safe and enjoyable experience for all.
Best regards,
Rocketpot 🚀
I'm not sure if it's the company but I…
I'm not sure if it's the company but I get error 522 and tried everything possible, I have funds in the account not much but I can't access it.
20 maart 2024
Review zonder uitnodiging
Love this site
16 maart 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to make sure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
Been playing on this site for 3…
Been playing on this site for 3 years... Absolute trash lowest RTP on the market. Bonuses all poor, no max wins no where near not even a 1000x. Haven't won in over a year with frequent deposits. Done with this site now literally a scam.
15 maart 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hey there,
I'm sorry to hear about your experience. We truly value your feedback and are continuously working to improve our platform to meet the expectations of our players. We understand your frustration and assure you that your concerns will be taken seriously.
Your loyalty over the past three years means a lot to us, and we genuinely want to make things right. We're committed to enhancing our offerings, including bonuses and gameplay, to ensure a more satisfying experience for all our players.
We'd hate to see you go, so we'd love the opportunity to discuss your concerns further and see how we can make your experience with us more enjoyable.
Warm regards,
Rocketpot 🚀
They scamed my money
They scamed my money, i won , try to withdraw, and insta blocked my account 2 days left (reason, multiple accounts) i never play this casino before, and never come my money back, no answer from support or discord.
Having many big and good casinos, never play in this one...
5 maart 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
I'm truly sorry to hear about your experience. Your trust and satisfaction are of the utmost importance to us, and it's disheartening to hear that you've encountered such difficulties.
Please accept our sincerest apologies for any inconvenience caused. We take allegations of multiple accounts very seriously, but we also understand that misunderstandings can occur
I assure you that your funds are safe, and we are dedicated to ensuring that you receive the assistance you need. Could you please provide us with more details about your situation and your account details? This will allow us to conduct a thorough investigation and provide you with a resolution.
We understand that this situation may have caused frustration and concern, and we are here to support you every step of the way. Your satisfaction is our top priority, and we're committed to making things right.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this issue.
Warm regards,
Rocketpot 🚀
Great Casino that pays
Great site, would be better if they partner with Evolution Gaming !
They pay, it would be better if they pay instant, i waited 2 days to get my both withdrawal.
5 maart 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to make sure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
Scam
Scam, always, impossible to win anything, Dont play those stupid sites
18 februari 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hey there,
I'm truly sorry to hear about your frustration. We understand how important it is to feel confident and rewarded when playing on our platform. While we're disheartened to hear about your negative experience, we're committed to transparency and fairness in all aspects of our games.
Your feedback is invaluable to us, and we take it seriously as we continually strive to enhance our offerings and ensure a positive gaming experience for all our players. We're here to listen and address any concerns you may have, and we appreciate your honesty in sharing your thoughts with us.
Your satisfaction and enjoyment are our top priorities, and we'll do everything we can to make sure you have a positive experience with us.
Thank you for sharing your feedback.
Warm regards,
Rocketpot 🚀
Avoid avoid avoid!!!
Absolutely disgraceful company with no gambling controls, not to mention they have closed my account with money in there and completely ignore all emails trying to retrieve the money.
So they are thieves with shameful customer service!
1 februari 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hello there!
I'm truly sorry to hear about your experience, and I completely understand your frustration. We strive to uphold the highest standards of customer service and responsibility in all aspects of our operations, and it's disheartening to hear that we've fallen short of your expectations.
Your feedback is incredibly important to us, and we take it very seriously. Rest assured, we're committed to resolving this matter promptly and ensuring that your concerns are addressed with the utmost care and attention.
Please know that we're here to assist you every step of the way. If you could provide us with more details about your account and the situation, we'll do everything in our power to rectify the issue and ensure that you receive the assistance you need.
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. Your satisfaction is our top priority, and we're committed to making things right.
Warm regards,
Rocketpot 🚀
Good website
3 januari 2024
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to ensure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
They stole the money
They stole the money. While registering they do not ask for nationality and their website is not restricted to acces from Lithuania. However afterwards, after requets to withdraw they did verification and stole all money and blocked account stating that Lithuania is restricted in their T&C. So they are fishing clients and letting them create accounts and do not pay out saying that your country is restricted. Who reads T&C by scrutinity, they should inform when opening an acount than you are not permitted to play.
29 december 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
We appreciate you bringing your concerns to our attention, and we regret any frustration you may have experienced. We would like to address your complaint regarding the blocking of your account and the confiscation of funds.
When you registered on our platform, you explicitly agreed to abide by our Terms and Conditions (T&Cs). Clause 2.1.6 of our T&Cs clearly states that users must ensure it is legal for them to place bets, play casino games, and engage in live games with cryptocurrency in accordance with the laws of their jurisdiction of residence. Additionally, Clause 2.1.11 specifies that users must not be residents of restricted jurisdictions.
In your case, after a thorough review, it was found that you accessed our platform using a VPN from Lithuania, a restricted country as per our T&Cs. This action constitutes a breach of the terms you agreed to during registration.
We want to emphasize that we do provide information about restricted countries in our T&Cs, specifically in Clause 2.1.11.1, where it is stated that the casino cannot guarantee the successful withdrawal of deposits or winnings in case of a breach of restricted country policies.
We understand that it may be disappointing to learn about these restrictions after attempting to withdraw funds, and for that, we apologize. To prevent any future misunderstandings, we encourage all users to carefully review our Terms and Conditions, which are easily accessible on our website. Furthermore, as part of our commitment to transparency, we have provided additional resources on restricted access and country limitations, which can be found at the following links:
Rocketpot T&Cs
Restricted Access & Country Limitations
We appreciate your understanding and cooperation in complying with our policies. If you have any further questions or concerns, feel free to reach out to our support team.
Thank you for your understanding.
Best regards,
Rocketpot
5/5 one of the best platforms
Hi, first of all its one of the best casino's i have tryed so far, support is very helpfull and spcailly ms ave, my withdraws and deposit is going throw easily, has alot of games, slots, even live casino's are great and so many provide's, i recommed it if you want to have fun and get some win, wish you all luck.
4 december 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to ensure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
Interesting games
Interesting games, solid software, many payment options, bonuses, and great support (though I still believe Trustdice is friendlier) all contribute to a very nice online casino.
28 november 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to ensure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
Worth the 4/5
Rocketpot been the best site to me. Gunesh from the support team been on point and helpful. If she doesn't get to it right away, no one does. I love the crash. It gets you really into it. The only thing I wish was the cashouts be a little faster. But wither than that I love it all. From sportsbets to Dr rock. Thanks rocketpot!
22 oktober 2023
Review zonder uitnodiging
Shame on rocketpot
Shame on rocketpot!
I won some money on betting. When I wanted to withdraw the money they refused to give me my money.
Now they have closed my account saying that I have manipulated the system? What an excuse is that?! I’ve played on their bets THEY offered.
I haven’t got an explanation why they have blocked my account other than referring to a rule I haven’t broken at all.
I have tried to contact them further but now they do not respond at all!
DO NOT PLAY ON THIS SITE! Unless you want to loose your money.
14 augustus 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
We appreciate your feedback regarding your recent experience with our online sports betting platform. We understand your concerns and would like to address them in detail.
First and foremost, we take the integrity of our sports betting system and the fairness of our games very seriously. Our primary goal is to provide a secure and enjoyable betting environment for all our users. To maintain this level of integrity and security, we have implemented a series of terms and conditions (T&C) that all players must adhere to when using our platform. These T&C are designed to ensure a level playing field and prevent any form of abuse or manipulation.
We would like to clarify that our system employs state-of-the-art technology to monitor all activities on our platform. It is designed to detect any unusual or suspicious behavior, including potential abuse or manipulation. When such activities are detected, our system triggers an alert for our security and compliance teams to investigate further.
It's essential to highlight that these measures are in place to protect the majority of our users and maintain the fairness and integrity of our platform. We are committed to providing a safe and enjoyable betting environment for everyone.
If you feel that our decision to take action based on our T&C was incorrect or that there has been a misunderstanding, we would encourage you to reach out to our customer support team to discuss your specific case in more detail.
Please do not hesitate to contact us through our customer support channels if you have any further questions or concerns. We are here to assist you and address any issues you may have.
Best Regards,
Rocketpot
scamers
scamers . i never won at this casino . i.vd won on other casinon but this one is 10000% scamm
2 september 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Please note that as this is a Casino there's just as much chance to win as there is to lose, however, that will depend on the individual luck.
We are sorry you haven't found the results you were looking for on Rocketpot. Gambling can be volatile sometimes.
Best Regards,
Rocketpot
Games are played quickly
Games are played quickly, withdrawals are processed quickly, the games are amazing, and everything is functioning correctly. Nice client support!
25 juni 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to make sure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
Have not received my money
I have been using Rocketpot for around 2 weeks, I have only been using their sportsbook because they offer table tennis, which is the only thing I have a lot of knowledge about. I have been winning 19.900 USD over the past 2 weeks, so I thought it was about time that I take out some of the money, so I withdrew 9600 USD. Before I could do that I had to do the KYC process, which is fair, I did that and got approved but had to make withdraw again. And also when I returned to my account, my balance was 0 and I noticed they have sent me the money I had on the account in the form of a bonus that they wanted me to wager x1. They ended up being nice about it in the live chat so I did not have to wager x1, which is the way it should be. So I withdrew the 9600 usd again, it has been almost 5 days now and they have not approved the withdraw yet. I keep going into the live chat but I just get the same basic answer everytime "we are waiting on a response from the relevant department". Would be nice with a more detailed answer when we talk about this amount of money
Update
I received the money after AskGamblers took the case
3 juli 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
We are conducting additional internal checks with each withdrawal to ensure fairness and protect all players on our site. We apologize for the delay and any inconvenience caused.
Rocketpot does not delay any withdrawals and does not look for any excuses to not pay players.
Best Regards,
Rocketpot
The RTP is too low !!!
The RTP is too low !!!
I played lucky Fish from Wazdan within 30 days and different timing like morning, evening, midnight, I couldn't win any !!!
When I bet 0.20 or 0.40 some wins appears but when I bet 2$ even in 50 spins no win , all the way no win till all my balance gone !!!
And this happened not just one time !!!
All this 30 days same story !!!
I contacted support and told them and she said sorry for your unlucky experience!!!
That easy !!!!
How come all the time during 30 days different times I have been unlucky???!!!!
For sure this is not about the luck !!!
This is just about trapping people!!!!
8 juli 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Please note that as this is a Casino there's just as much chance to win as there is to lose, however, that will depend on the individual luck. Rocketpot RTPs are fully regulated by our gaming license.
We are sorry you haven't found the results you were looking for on Rocketpot. Gambling can be volatile sometimes.
Best Regards,
Rocketpot
FANTASTIC help
FANTASTIC help, and a wide variety of games to choose from. It sometimes take a bit for withdrawals to be processed, but other than that, everything is OK.
8 mei 2023
Review zonder uitnodiging
Antwoord van Rocketpot
Hello,
Thank you for your review and we'll do our best to make sure you continue to enjoy your experience at Rocketpot!
Best regards,
Rocketpot
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