Rocwood Reviews 

Engine is a bit noisy, and the high pressure hose has small and large ends,

I would have preferred a hose with with large ends, now I have to buy additional adaptors to convert or change the lance.

Other than that seems like a good powerful machine

Excellent service great product great price will use you again thanks.

Easy ordering. Fast delivery. Great prices

Great product, from ordering to delivery was so quick. Thankyou.

Easy to order on line quick free delivary

Quick delivery well packaged.
So good I bought another one

Delivered next day, all exactly as described, well engineered and manufactured, very impressed thank you.

Speed of despatch, next working day delivery!

Arrived promptly as described, good quality, good value

Winch is poor wireless. Hardly pulls a car up. Don’t recommend get passed around when trying to complain so I’ve given up. Disappointed

Item was as described and was for the model requested

A good price,along with a fast delivery to the correct address .

Purchased a lawnmower through eBay. It stated 24 month warranty however it sized solid after 6 months, oil level good only used 3 times. It was noisy and vibrated from day 1 contacted when first purchased and they said they are all checked and it would be because its new or because the fuel is dirty ( which it wasn’t ) so continued to use on there advise. Emailed them numerous times both directly and through eBay and PayPal, also tried to call them numerous times, phone rings a couple of times and goes dead. So now have a £250 odd lawnmower that’s dead. Have just started a small claims case against them. Avoid at all costs most complaints are regarding complete lack of after sales support

Found the right tyre, at the best price and delivered within 2 days. The delivery date was not advertised at time of purchase and so I accepted it may take a while to deliver, but not the case! Very pleased.

The delivery was fast and free. They stocked the product we were looking for and it eas a perfect fit.

Faulty Product and Unacceptable Customer Service

My experience with this company was incredibly frustrating. I purchased a replacement strimmer head, but the item I received was defective. It did not fit properly; it was too tight on the shaft and would not spin freely as it should. I even had to resort to using pliers to force it onto the strimmer, which is a clear sign that the part was faulty and not fit for purpose.

I returned the item, explaining the issue in detail, but they only issued a partial refund. When I questioned this, they told me there was "nothing wrong with it," which felt like they were just fobbing me off. This is unacceptable. I'm left with a loss of time and money, and I cannot recommend this seller.

DO NOT BUY A ROCWOOD MIXER. The quality of this mixer is absyml – this is not fit for purpose. The weld has on the control wheel as broken twice, instantly, with no use. THE MOTOR bogs down after 2 buckets of sand. This item is useless.

Thanks Rocwood, my refurbished lawn aerator was immaculate. It also arrived on time. Great service, well done to the team.

Promised. Delivered!