Really great service!! Friendly, knowledgeable staff!! Great range of products at a very competitive price!! The website is one of the best I've ever used, really easy to navigate and they have a l... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Waited 12 days,didn’t even receive a dispatch email or any correspondence. Repeatedly messaged,emailed and called with no reply to then randomly get it refunded back to my bank after waiting 2 weeks w... Toon meer
Rick has a great shop offering discounted wargaming products both online and from his shop in dudley. Free postage over £65 too!
Not rouges fault but still haven’t received my order 2 weeks after placing. The Replying to communications has been slow on rogues side
Bedrijfsgegevens
Contactgegevens
4 Birmingham Street, DY2 7AG, Dudley, Verenigd Koninkrijk
- roguewargaming@hotmail.com
- roguewargaming.co.uk
4,2
Goed
35 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast responsive and honest
Fast responsive and honest, what every company should aspire to be
13 september 2020
Review zonder uitnodiging
Great price and service.
10 september 2020
Review zonder uitnodiging
Really great service!!
Really great service!!
Friendly, knowledgeable staff!!
Great range of products at a very competitive price!!
The website is one of the best I've ever used, really easy to navigate and they have a live chat which is incredibly useful and convenient!!
8 september 2020
Review zonder uitnodiging
No Sign of Order
Placed order over a week ago and not even had a dispatch note yet. Despite this Rogue Wargaming have sent me an email asking me to review them. Well so far I can only give 1 star as they have had my money a week and no sign of the order.
Edit in reply to response below. None of the items I ordered had a backorder notice on them at time of placing the order (I did check this at the time as I understand how this can slow things down). Understandably these things can change between an order being placed and stock being picked but it would have been nice to be alerted to the delay. Also why did you send out an email asking for a review when you knew that the stock for the order had not even arrived in the warehouse? As a customer it's very disappointing when the first thing you hear from a company in a week when waiting for a order to just be dispatched is them asking you how good they are.
4 september 2020
Review zonder uitnodiging
Antwoord van Rogue Wargaming
Hi.
Thanks for your feedback.
I have checked your order and some of the items were available on backorder, which was highlighted on the product page and linked to our backorder information page, which explains that backorder items are ordered the Monday after the order is placed. This weeks Games Workshop delivery has been delayed by a day due to the bank holiday.
The delivery is due today (Friday) and orders will be sent out as soon as we receive it.
Thanks for your response.
The emails asking for reviews are sent out automatically from Trustpilot a set number of days after the order is placed, I will look to see if that setting can be changed as I agree it is not the first thing you want to receive.
The product should have been set as available on backorder as we have set the website to automatically do this when the item goes out of stock. This should have been done straight away as the website tracks live stock levels. I am sorry if this has not happened with these items. Thank you for bringing it to my attention, I will get in touch with the website host to find out what is going on.
If we had been aware of this issue we would have emailed straight away to inform you as we dont like to leave customers not knowing what is going on.
I totally understand your frustration. Thank you for your feedback. We will look to improve on this area of the website.
Great price and delivered fast
Great price and delivered fast.
Highly recommended
31 augustus 2020
Review zonder uitnodiging
Great!
Really quick delivery and everything arrived well packed! Will be using again for pre-orders and stuff in the future!!
22 augustus 2020
Review zonder uitnodiging
Gave excellent advice and made sure…
Gave excellent advice and made sure they catered to my needs. Polite and friendly and never felt pressured into buying anything.
20 augustus 2020
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.