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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The product was advertised as being made in and shipped from Australia. It was not it is made in and shipped from China. The offered 100% refund if not satisfied, but then tell you you can't return be... Toon meer

Beoordeeld met 1 van de 5 sterren

The Company said it ships in two days from Australia, it took a month. Tried to cancel before they had shipped as I accidently hit the upsell bottles. Took it up with Paypal who were useless and it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Said product was shipped from the U.K., did not get an email to confirm order, took it up with PayPal and after two weeks got a despatch tracking number coming from Wuhan, China and a month later the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Having read excellent reviews, I bought 3 Romilly Wilde products - cleanser, face oil and serum. When I tried to open one of the bottles, the cap was so stiff that the whole pump mechanism popped out... Toon meer

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Certified, Clinical Formulations. Transformative Cellular Skincare. Powered by biotechnology.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

27 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 1 van de 5 sterren

The product was advertised as being…

The product was advertised as being made in and shipped from Australia. It was not it is made in and shipped from China. The offered 100% refund if not satisfied, but then tell you you can't return beauty procducts. So definitely buyer beware

17 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Company said it ships in two days…

The Company said it ships in two days from Australia, it took a month. Tried to cancel before they had shipped as I accidently hit the upsell bottles. Took it up with Paypal who were useless and it has put me off dealing with Paypal. The product DOES NOT WORK and is false advertising. The old saying "BUYER BEWARE" definitely applies here.

1 februari 2026
Review zonder uitnodiging
Logo Romilly Wilde

Antwoord van Romilly Wilde

Hi Ann,

We’re sorry to hear about your experience. However, we believe this review may have been left for a different company.

We are Romilly Wilde, a UK skincare brand, and we do not ship products from Australia or sell products described as “Botox shots”.

We’ve flagged this review with Trustpilot as a possible mix-up, but if you’re able to check the retailer you ordered from and update the review accordingly it would really help ensure it appears against the correct business.

Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Not shipped from UK

Said product was shipped from the U.K., did not get an email to confirm order, took it up with PayPal and after two weeks got a despatch tracking number coming from
Wuhan, China and a month later the product arrived. Has done absolutely nothing, I suspect it’s filled with the cheapest Nivea! Feel totally mugged off and recommend you avoid them.

16 februari 2026
Review zonder uitnodiging
Logo Romilly Wilde

Antwoord van Romilly Wilde

Hi Lucinda,

We’re sorry to hear about your experience. We believe this review may relate to a different retailer.

We are Romilly Wilde, a UK skincare brand, and we do not sell Botox or injectable-style products and do not ship products from China.

We’ve flagged this review with Trustpilot as it appears to be a case of mistaken identity. If you’re able to check the company you ordered from and update the review it would help ensure your feedback reaches the correct business.

Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Ordered 12 days ago as they said made…

Ordered 12 days ago as they said made and shipped from Australia. Nope. Just got an email saying it’s coming from China

5 februari 2026
Review zonder uitnodiging
Logo Romilly Wilde

Antwoord van Romilly Wilde

Hi MH,

We believe this review may have been left for a different company.

We are Romilly Wilde, a UK skincare brand, and we do not manufacture or ship products from Australia.

We’ve flagged this review with Trustpilot as a possible mix-up. If you’re able to check the retailer you ordered from and amend the review it would help ensure it appears against the correct business.

Thank you.

Beoordeeld met 1 van de 5 sterren

Botox and Retinol Shot

Botox and Retinol Shot……I tried it, for two weeks around my eyes now and I can’t see any difference at all. Not what was promised! Just another gimmick!

21 januari 2026
Review zonder uitnodiging
Logo Romilly Wilde

Antwoord van Romilly Wilde

Hi Susan,

We believe this review may relate to a different product or retailer.

We are Romilly Wilde, a UK skincare brand and we do not sell products described as “Botox shots” or “Retinol shots”.

We’ve flagged this review with Trustpilot as a possible misattribution, but if you’re able to check the company you purchased from and update the review it would help ensure the feedback is directed to the correct business.

Thank you.

Beoordeeld met 5 van de 5 sterren

I love this skincare

I love this brand, my wife uses several pieces in her routine and the smell is amazing. Her skin has started glowing since she started using them, the ingredients are amazing! The customer services is also second to none, they get back same day and are very helpful, attention to detail is impeccable.

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am in love with Romilly Wilde skincare!

I am in love with your products! The smell (important to me); the feel and crucially the effect has been amazing. My skin has felt wonderfully clean, nourished and glowing since I started using the Romilly Wilde cleanser, serum, oil in the day and night cream. All wonderfully massaged in with the best roller ever! Feel I should do a before and after photo, as I really do feel they are making a difference after only a week or so.

6 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful brand, incredible products

Cannot fault this brand at all, the products are stunning and work like a charm. Customer service has always been great and they have helped me when I had some questions about whether the products are right for my skin. Delivery is really quick and free too, which is an added bonus. Someone asked if I had botox the other day so I know the products are doing their job (and at a fraction of the cost of botox!). Would highly recommend.

17 mei 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor customer service

Having read excellent reviews, I bought 3 Romilly Wilde products - cleanser, face oil and serum. When I tried to open one of the bottles, the cap was so stiff that the whole pump mechanism popped out spilling a lot of the oil on the floor. I have twice emailed the customer services and had absolutely no response! Very disappointed and will not be buying again.

24 februari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Had a minor issue with the website on Black Friday which meant that an item was not delivered. A call to customer service and the missing item arrived next day. I wish all customer service departments worked as efficiently.

PS I know the products are good - my wife tells me that they are!!

14 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered the face oil as my first…

I ordered the face oil as my first order and was very pleased with the quality of the oil. It absorbed beautifully and left my face moist and plump in the morning. The delivery was prompt and came with a free sample of parfume. I then ordered the cleanser , very pleased with the product that came with face linen. I just wished I had more samples to try so I feel confident to order the full range. I’ll definitely be replenishing these with the same.

26 november 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very worthy Cleanser.

After using a well known cleansing product for years I decided that I would like to look for something that was more organic based, so I decided to try Romilley Wilde and was not disappointed. It is kind to my skin, which has a tendency to dryness, and my skin feels properly cleansed and prepared after the removal of my makeup. It is presented in a well designed dispenser which is easy to manage, the only question I have is (and perhaps I've missed it) I am unable to assess how much I have used and when when I will need to renew it. Perhaps a clear strip down the milky white glass conatainer would be the answer. It however, doesn't stop me from re-ordering the product and trying the rest of the range. A great product.

26 november 2018
Review zonder uitnodiging

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