Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have bought two PCs from RootRefurb over the last few months. The machines are doing fine and the descriptions matches what arrived. Delivery was prompt. Minor niggles with both such as a dented... Toon meer
I recently bought a refurbished PC from Root Refurb based on a recommendation, and I couldn't be happier with the choice. I was initially a little hesitant about buying refurbished, but the machine a... Toon meer
Bedrijf heeft geantwoord
Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here).... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Root Refurb is a trusted UK-based company specialising in high-quality refurbished IT products. We offer a wide range of devices, including refurbished laptops, desktop PCs, TFT monitors, all-in-one systems, and essential accessories. Each product is carefully tested, cleaned, and certified to deliver reliable performance at a fraction of the cost of new equipment. Our mission is to provide affordable tech solutions for individuals, businesses, and organisations across the UK while supporting sustainability through the reuse of IT equipment. By choosing Root Refurb, customers not only save money but also contribute to reducing electronic waste and protecting the environment. We pride ourselves on offering refurbished laptops UK buyers can trust—ideal for home, office, education, or gaming. Our refurbished desktop PCs and refurbished monitors are hand-picked to ensure excellent condition and long-term use. With competitive pricing, fast UK delivery, and responsive customer service, Root Refurb stands out as a reliable source for refurbished electronics. Whether you’re upgrading your office with bulk IT equipment or simply looking for a dependable laptop, Root Refurb provides the perfect balance of performance, quality, and value. Shop with confidence and experience the benefits of affordable, sustainable technology.
Contactgegevens
Unit 4, St Elisabeth Industrial Park, Grey St, Denton, Manchester M34 3RU, M34 3RU, Manchester, United Kingdom, Verenigd Koninkrijk
- +44 (0) 800 756 6660
- info@rootcommunication.co.uk
- rootrefurb.co.uk
4,6
Uitstekend
35 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service throughout and happy…
Excellent service throughout and happy with my product
7 juni 2026
FANTASTIC SERVICE and product
FANTASTIC SERVICE and product. I would recommend this company at any time
12 juni 2026
Antwoord van Rootrefurb
Thank you for your review!
We're delighted to hear that you had a great experience with Root Refurb. Providing high-quality products and excellent customer service is our top priority, so it's wonderful to know that everything was perfect for you.
We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing Root Refurb!
Great deal on a refurbished PC
Purchased a refurbished PC from Rootrefurb, and am very happy with it. Of all the deals I'd been trawling through, theirs was imo, the best value for money. Always a bit of a gamble when purchasing from a company you know very little about, but I needn't have worried. The PC was delivered (and well packaged) within a couple of days despite it being a bank holiday weekend. There was one part of the spec that didn't match the order details, but upon notifying Root of this, they immediately accepted they'd made an error and offered me the choice of returning the PC to have the part replaced, or to be refunded the difference. They also offered me a discount on a future order. Big companies can learn a lot from this kind of customer service - no haggling, no denying responsibility, just an instant, satisfactory choice of how I wanted to proceed. Another plus point for them is they are quick to respond to questions/queries - and most importantly you are dealing with a human and not some hopeless AI chatbot that the big companies love to force you to use with no other option. If you're thinking of buying something from Rootrefurb but weren't sure, I hope this review has answered some of you questions.
6 mei 2026
Review zonder uitnodiging
Antwoord van Rootrefurb
Thank you for taking the time to leave such a detailed and thoughtful review.
We're delighted to hear that you are happy with your refurbished PC and that you found it to be excellent value for money. We understand that purchasing from a company for the first time can feel like a leap of faith, so it means a great deal to know that we were able to exceed your expectations.
We also appreciate your understanding regarding the specification error. While we always strive for accuracy, when mistakes do happen, we believe in taking responsibility and providing a fair and straightforward resolution. We're pleased that the options we offered helped resolve the issue to your satisfaction.
Your comments about our customer service are especially rewarding. We pride ourselves on providing prompt, personal support and treating every customer with honesty and respect. Knowing that this stood out during your experience is wonderful feedback for our team.
Thank you again for your kind words and recommendation. We truly appreciate your support and look forward to serving you again in the future.
Brilliant service from Rootrefurb.
PC ordered just before bank holiday and received well packaged just after bank holiday, excellent service.
PC connected to smart hub and synced to old windows 10 PC and within 30minutes was up and running with all important files downloaded.
1 mei 2026
Antwoord van Rootrefurb
Thank you for your wonderful review!
We're delighted to hear that your PC arrived quickly, even over the bank holiday period, and that it was well packaged and ready to go. It's great to know that the setup process was smooth and that you were able to connect it to your smart hub, sync your data, and get everything up and running within such a short time.
We work hard to ensure our refurbished systems are thoroughly prepared and ready for use straight out of the box, so it's fantastic to hear that your experience reflected this.
Thank you for choosing Root Refurb. We truly appreciate your support and look forward to serving you again in the future!
It was a good deal
13 april 2026
Antwoord van Rootrefurb
Thank you for your review!
We're pleased to hear that you found your purchase to be a good deal. Providing high-quality refurbished technology at great value is at the heart of what we do, so it's wonderful to know that you're happy with your purchase.
We truly appreciate your support and hope to serve you again in the future.
Thank you for choosing Root Refurb!
Really good service
Really good service. fast delivery and great piece of kit. would highly recommend.
31 maart 2026
Antwoord van Rootrefurb
Thank you for your fantastic review!
We're delighted to hear that you were pleased with our service, the fast delivery, and the quality of your device. It's great to know that everything met your expectations.
Your recommendation means a lot to us, and we're grateful for your support. We work hard to provide reliable refurbished technology and excellent customer service, so feedback like yours is always appreciated.
Thank you for choosing Root Refurb. We look forward to serving you again in the future!
PC was in great condition
PC was in great condition, packed very securely and delivered next day.
18 maart 2026
Antwoord van Rootrefurb
Thanks for your great feedback! 😊
We’re really glad to hear your PC arrived in excellent condition, securely packed, and delivered quickly.
Enjoy your purchase, and we hope to serve you again soon!
customer service and help was great
11 maart 2026
Antwoord van Rootrefurb
Thank you for your kind words! 😊
We’re glad you had a great experience with our customer service and support.
We’re always here to help—enjoy your purchase!
Fast efficient processing and expectations exceeded
Fast efficient processing of the order. Item as discussed, probably better condition than expected. Really can't fault.
14 maart 2026
Antwoord van Rootrefurb
Thank you for your fantastic feedback! 😊
We’re delighted to hear everything met—and even exceeded—your expectations.
Appreciate your support, and we hope to serve you again soon!
Bought a refurbished mini PC to replace…
Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setup was easy and it works like a charm with zero issues. Will definitely be looking to use them again next time I need an upgrade
9 maart 2026
Antwoord van Rootrefurb
Thank you for the amazing review! 😊
We’re glad the whole process was smooth and that your mini PC is working perfectly.
Really appreciate your support—we look forward to helping you again with your next upgrade!
Antwoord van Rootrefurb
Thank you for your feedback! 😊
We’re glad you’re happy with the quality, pricing, and our service.
We truly appreciate your support!
Excellent service and communications
27 februari 2026
Review zonder uitnodiging
Antwoord van Rootrefurb
Thank you for your kind words! We’re thrilled you had a great experience with our service. 😊
Laptop
Hi , Jack helped me from the start and helped me process a refund and aided me with a laptop and the keyboard layout , Great service and seller
26 januari 2026
Review zonder uitnodiging
Antwoord van Rootrefurb
Thank you for your wonderful feedback! I’m glad I could help with your refund and laptop needs. We really appreciate your support! 😊
Excellent service in every respect
Excellent service by Jack and team. Everything from ordering process to tracking, delivery and support in case of any queries. The team even went out of their way to help me acquire a connector I was looking to buy to upgrade my other system.
21 januari 2026
Review zonder uitnodiging
Antwoord van Rootrefurb
Thank you for your amazing feedback! We’re thrilled you had a smooth experience and that we could help with your connector. Your support means a lot!
Great Supplier easy to deal with purchase issues.
The chosen item specification matched exact requirement. Found the Seller very helpful when dealing with technical and delivery issues prior to purchase.
Item was received prior to Christmas.
I am very happy with my Purchase would recomend this supplier without hesitation.
18 december 2025
Antwoord van Rootrefurb
Thank you for your kind words! We’re delighted your order met your expectations and arrived on time. Your recommendation means a lot! 😊
I got my things really quick and good .
26 december 2025
Antwoord van Rootrefurb
Thank you for your feedback! We’re glad your order arrived quickly and you’re happy with it.
Antwoord van Rootrefurb
Thanks for your feedback! We’re glad everything’s going well and appreciate your support.
Fantastic quality and great value – highly recommended!
I recently bought a refurbished PC from Root Refurb based on a recommendation, and I couldn't be happier with the choice. I was initially a little hesitant about buying refurbished, but the machine arrived in awesome condition—honestly, you’d be hard-pressed to tell it wasn't new.
The performance has been flawless right out of the box, and the price was a fraction of what I would have paid for a brand-new setup. It’s rare to find this balance of quality and affordability. If you are on the fence about using Root Refurb, go for it. It’s a great choice for anyone looking for reliable tech without breaking the bank.
7 december 2025
Antwoord van Rootrefurb
Thank you for your wonderful review! We’re thrilled your refurbished PC exceeded expectations and that you found great value. Your support means a lot!
Dell Optiplex Micro - Satified Customer Experience
They provided all specs of the dell optiplex micro. And clarified all my queries. The micro was well packed. Its in decent condition externally & clean internally. Trustworthy seller. Would not hesitate to re-order.
7 november 2025
Review zonder uitnodiging
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