We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought two PCs from RootRefurb over the last few months. The machines are doing fine and the descriptions matches what arrived. Delivery was prompt. Minor niggles with both such as a dented... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently bought a refurbished PC from Root Refurb based on a recommendation, and I couldn't be happier with the choice. I was initially a little hesitant about buying refurbished, but the machine a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here).... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computers en accessoires winkel

Geschreven door het bedrijf

Root Refurb is a trusted UK-based company specialising in high-quality refurbished IT products. We offer a wide range of devices, including refurbished laptops, desktop PCs, TFT monitors, all-in-one systems, and essential accessories. Each product is carefully tested, cleaned, and certified to deliver reliable performance at a fraction of the cost of new equipment. Our mission is to provide affordable tech solutions for individuals, businesses, and organisations across the UK while supporting sustainability through the reuse of IT equipment. By choosing Root Refurb, customers not only save money but also contribute to reducing electronic waste and protecting the environment. We pride ourselves on offering refurbished laptops UK buyers can trust—ideal for home, office, education, or gaming. Our refurbished desktop PCs and refurbished monitors are hand-picked to ensure excellent condition and long-term use. With competitive pricing, fast UK delivery, and responsive customer service, Root Refurb stands out as a reliable source for refurbished electronics. Whether you’re upgrading your office with bulk IT equipment or simply looking for a dependable laptop, Root Refurb provides the perfect balance of performance, quality, and value. Shop with confidence and experience the benefits of affordable, sustainable technology.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

35 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience perfect

Great experience perfect

26 mei 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your review!
We're delighted to hear that you had a great experience with Root Refurb. Providing high-quality products and excellent customer service is our top priority, so it's wonderful to know that everything was perfect for you.
We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing Root Refurb!

Beoordeeld met 5 van de 5 sterren

Great deal on a refurbished PC

Purchased a refurbished PC from Rootrefurb, and am very happy with it. Of all the deals I'd been trawling through, theirs was imo, the best value for money. Always a bit of a gamble when purchasing from a company you know very little about, but I needn't have worried. The PC was delivered (and well packaged) within a couple of days despite it being a bank holiday weekend. There was one part of the spec that didn't match the order details, but upon notifying Root of this, they immediately accepted they'd made an error and offered me the choice of returning the PC to have the part replaced, or to be refunded the difference. They also offered me a discount on a future order. Big companies can learn a lot from this kind of customer service - no haggling, no denying responsibility, just an instant, satisfactory choice of how I wanted to proceed. Another plus point for them is they are quick to respond to questions/queries - and most importantly you are dealing with a human and not some hopeless AI chatbot that the big companies love to force you to use with no other option. If you're thinking of buying something from Rootrefurb but weren't sure, I hope this review has answered some of you questions.

6 mei 2026
Review zonder uitnodiging
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for taking the time to leave such a detailed and thoughtful review.

We're delighted to hear that you are happy with your refurbished PC and that you found it to be excellent value for money. We understand that purchasing from a company for the first time can feel like a leap of faith, so it means a great deal to know that we were able to exceed your expectations.

We also appreciate your understanding regarding the specification error. While we always strive for accuracy, when mistakes do happen, we believe in taking responsibility and providing a fair and straightforward resolution. We're pleased that the options we offered helped resolve the issue to your satisfaction.

Your comments about our customer service are especially rewarding. We pride ourselves on providing prompt, personal support and treating every customer with honesty and respect. Knowing that this stood out during your experience is wonderful feedback for our team.

Thank you again for your kind words and recommendation. We truly appreciate your support and look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Brilliant service from Rootrefurb.

PC ordered just before bank holiday and received well packaged just after bank holiday, excellent service.
PC connected to smart hub and synced to old windows 10 PC and within 30minutes was up and running with all important files downloaded.

1 mei 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your wonderful review!

We're delighted to hear that your PC arrived quickly, even over the bank holiday period, and that it was well packaged and ready to go. It's great to know that the setup process was smooth and that you were able to connect it to your smart hub, sync your data, and get everything up and running within such a short time.

We work hard to ensure our refurbished systems are thoroughly prepared and ready for use straight out of the box, so it's fantastic to hear that your experience reflected this.

Thank you for choosing Root Refurb. We truly appreciate your support and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

It was a good deal

13 april 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your review!

We're pleased to hear that you found your purchase to be a good deal. Providing high-quality refurbished technology at great value is at the heart of what we do, so it's wonderful to know that you're happy with your purchase.

We truly appreciate your support and hope to serve you again in the future.

Thank you for choosing Root Refurb!

Beoordeeld met 5 van de 5 sterren

Really good service

Really good service. fast delivery and great piece of kit. would highly recommend.

31 maart 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your fantastic review!

We're delighted to hear that you were pleased with our service, the fast delivery, and the quality of your device. It's great to know that everything met your expectations.

Your recommendation means a lot to us, and we're grateful for your support. We work hard to provide reliable refurbished technology and excellent customer service, so feedback like yours is always appreciated.

Thank you for choosing Root Refurb. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

PC was in great condition

PC was in great condition, packed very securely and delivered next day.

18 maart 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thanks for your great feedback! 😊
We’re really glad to hear your PC arrived in excellent condition, securely packed, and delivered quickly.

Enjoy your purchase, and we hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Fast efficient processing and expectations exceeded

Fast efficient processing of the order. Item as discussed, probably better condition than expected. Really can't fault.

14 maart 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your fantastic feedback! 😊
We’re delighted to hear everything met—and even exceeded—your expectations.

Appreciate your support, and we hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Bought a refurbished mini PC to replace…

Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setup was easy and it works like a charm with zero issues. Will definitely be looking to use them again next time I need an upgrade

9 maart 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for the amazing review! 😊
We’re glad the whole process was smooth and that your mini PC is working perfectly.

Really appreciate your support—we look forward to helping you again with your next upgrade!

Beoordeeld met 5 van de 5 sterren

Good quality and Price Relation

Good quality and Price Relation. Excellent Service.

9 maart 2026
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your feedback! 😊
We’re glad you’re happy with the quality, pricing, and our service.

We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Laptop

Hi , Jack helped me from the start and helped me process a refund and aided me with a laptop and the keyboard layout , Great service and seller

26 januari 2026
Review zonder uitnodiging
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your wonderful feedback! I’m glad I could help with your refund and laptop needs. We really appreciate your support! 😊

Beoordeeld met 5 van de 5 sterren

Excellent service in every respect

Excellent service by Jack and team. Everything from ordering process to tracking, delivery and support in case of any queries. The team even went out of their way to help me acquire a connector I was looking to buy to upgrade my other system.

21 januari 2026
Review zonder uitnodiging
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your amazing feedback! We’re thrilled you had a smooth experience and that we could help with your connector. Your support means a lot!

Beoordeeld met 5 van de 5 sterren

Great Supplier easy to deal with purchase issues.

The chosen item specification matched exact requirement. Found the Seller very helpful when dealing with technical and delivery issues prior to purchase.
Item was received prior to Christmas.
I am very happy with my Purchase would recomend this supplier without hesitation.

18 december 2025
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your kind words! We’re delighted your order met your expectations and arrived on time. Your recommendation means a lot! 😊

Beoordeeld met 5 van de 5 sterren

Mini pc

Great service. So far so good

14 december 2025
Logo Rootrefurb

Antwoord van Rootrefurb

Thanks for your feedback! We’re glad everything’s going well and appreciate your support.

Beoordeeld met 5 van de 5 sterren

Fantastic quality and great value – highly recommended!

I recently bought a refurbished PC from Root Refurb based on a recommendation, and I couldn't be happier with the choice. I was initially a little hesitant about buying refurbished, but the machine arrived in awesome condition—honestly, you’d be hard-pressed to tell it wasn't new.
The performance has been flawless right out of the box, and the price was a fraction of what I would have paid for a brand-new setup. It’s rare to find this balance of quality and affordability. If you are on the fence about using Root Refurb, go for it. It’s a great choice for anyone looking for reliable tech without breaking the bank.

7 december 2025
Logo Rootrefurb

Antwoord van Rootrefurb

Thank you for your wonderful review! We’re thrilled your refurbished PC exceeded expectations and that you found great value. Your support means a lot!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer