roschic.com Reviews 

BUYERS BEWARE. Company is in CHINA, the clothing is garbage no tag inside. Clingy cheap material I paid 30 for a top and they wanted to offer me $6 B C they know its $$$ to return to CHINA… SO BEWARE. HORRIBLE HORRIBLE

Overpriced crap. Wrong discriptions. Unfriendly customer service. They charged me 45 for a jumpsuit and would not even refund half the money because the material is crap and sizes absolutely wrong. They want offer me 5 dollars! DO NOT ORDER: WISH I HAD NOT:

Do not order from this site.
Poor quality
Doesn't look like the photos
Crap material
Did not arrive in the promised timeline with expeditied shipping
Going through the process of a refund.

Dear customer,
We can refund you full amount of the items after you return back it , but you should pay for the postage.
The postage is very expensive , we do not recommend it .
and if there is customs problem , the customs fees also very expensive .we will not responsible for it .
We can refund you 8$ as compensation at most and you keep the items,is it ok?
If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.
We will give you refund of the items after we receive your return package, thanks.
Here is the shipping address to return the package:
Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112.
Please give us below info after you send out the package:
1. Your return tracking number(We'll keep following the tracking to refund you timely)
2. Write your order number on the package.
Have a nice day!

I wish I saw this sooner. I had a similar experience and ordered several items that came to a little over $400 and the clothes came that were nothing at all what I ordered. The material was sloppy and cheap and poorly designed and stitched together in a way that was definitely not done from any sort of pattern made for a human. There is no way to contact them so I disputed with PayPal and then they responded with the "Dear customer, We are very sorry that the product has left you unsatisfied. The return address is in China. We can refund you 25$ as compensation and you keep the items,is it ok? If you wanna return,we are afraid you should pay for the postage ,the postage is also very expensive , It is not worthwhile，how do you think about it? sorry for the inconvenience caused. Have a nice day!" when I responded that I would return it to the shipping center in IL that was on the packaging, they responded with "Finances
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Not as described
I received an item or service that was different or not as described

Case details
Your conversation with 上海鹏晶贸易有限公司
TC
Tamara Chase
December 5, 2023 at 2:57:22 PM PST
no way to contact seller

上
上海鹏晶贸易有限公司
December 5, 2023 at 5:39:18 PM PST
Dear customer, We are very sorry that the product has left you unsatisfied. The return address is in China. We can refund you 25$ as compensation and you keep the items,is it ok? If you wanna return,we are afraid you should pay for the postage ,the postage is also very expensive , It is not worthwhile，how do you think about it? sorry for the inconvenience caused. Have a nice day!

TC
Tamara Chase
December 5, 2023 at 5:55:23 PM PST
no that isn't ok. I can ship it to the Chicago shipping center it came from. refund me in full

上
上海鹏晶贸易有限公司
December 6, 2023 at 1:13:23 AM PST
Dear customer, We can refund you full amount of the items after you return back it , but you should pay for the postage. The postage is very expensive , we do not recommend it . and if there is customs problem , the customs fees also very expensive .we will not responsible for it . We can refund you 50$ as compensation at most and you keep the items,is it ok? If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back. We will give you refund of the items after we receive your return package, thanks. Here is the shipping address to return the package: Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112. Please give us below info after you send out the package: 1. Your return tracking number(We'll keep following the tracking to refund you timely) 2. Write your order number on the package. Have a nice day!"
Since I spent so much I am leary of sending the package back to China for fear they still won't do anything about it. I ordered product on Oct 27 and received it on December 5.

Do not order from this site.
Poor quality
Doesn't look like the photos
Crap material
Going through the process of a refund but don't like my chances

Ordered 4 sets of outfits. All nice material and all true to size. Didn’t take too long to arrive.

The pictures were amazing, but the product was ill fitting and cheap material. I returned it and to this day (returned 6/10/23) I’ve not heard back from them or been reimbursed. They’re illegal and just bad

Do not purchase from them, their return policy is that you must cover the cost to China. This will cost more than the item you purchased!!!

This set runs small. To get a refund, they require you to pay return shipping to China and only offer a $4 refund and a 25% discount off a future order. Not acceptable. The quality is not great, seams snagged while trying on.

They are a complete scam. I purchsed a jumper. When it arrived, it looked nothing like the picture. I requested a refund. This is the email they sent back.

We can refund you full amount of the items after you return back it , but you should pay for the postage.
But the posatge also very expensive , we do not recommend it .
and if there is custom problem , you will responsible for it .the custom fees also very expensive .
We can refund you 5$ as compensation at most and you keep the item,is it ok?
If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.
We will give you refund of the items after we receive your return package, thanks.
Here is the shipping address to return the package:
Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112.
Please give us below info after you send out the package:
1. Your return tracking number(We'll keep following the tracking to refund you timely)
2. Write your order number on the package.
Have a nice day!

One star bc I ordered from this company twice and received a pretty decent item the first time around. Quality is good and has held up all summer. I get compliments on it and thought since I had a good experience with this one item that the site would be legit and the items for future orders would come as described. I learned the hard way how wrong I would be.

My second experience I spent about $90 and the items were such poor quality it was a joke. Fabric types were wrong and the sizing did not match the size chart as listed on the website. When I reached out for a refund they offered me $5 to keep the items like…I’m throwing these directly into the trash bin sir, you better be joking. I asked for a full refund and they said it would be too expensive to ship back to China. I looked up the cost to ship back and it would have been about $35 on USPS. I wasn’t about to pay MORE money to ship back to China only to get scammed again, so I kept haggling with them via PayPal. I eventually settled on getting $40 back as they declined settling for any more than that.

In your negotiations via PayPal, I was successful when I mentioned that the items were such poor quality I would never enjoy them. I got my $40 via PayPal immediately. Basically, their return policy is nonexistent and they will not be fair in making things right should your order come in poor condition. I will NEVER order from one of these sites ever again and I’ve learned my lesson the hard way. If you have ordered via PayPal, make a claim through them and don’t negotiate via email - it won’t go anywhere.

Anyway, HORRIBLE customer service. All these websites are the same. DO NOT order from them!!

Also had a terrible experience with Roschic. I asked ro return some dresses i bought that were too small. I was offered $4 refund and when I pushed back i was offered $7 & highly recommended to not pay for the intl shipping to China. I considered for a $75 order, it wouldn't cost much to ship back but I do not trust they will actually refund me. DO NOT BUY THIS COMPANY IS A SCAM

Wish I had read these sooner! Definitely a scam site. Dress arrived a month later than expected, very poorly sewn, way too big, ripped, in a cheap polyester fabric when it was listed as linen. When I contacted them to return it, they said I’d have to pay for the expensive international shipping for it to be reimbursed. Then they emailed offering 25% off my next order to settle it. After some back and forth, they offered a $5 reimbursement. I reported it to PayPal whom unfortunately didn’t enforce anything for them, but will keep trying. Notice their website only has 5 star reviews that are clearly fake and filtered. Their Instagram has maybe 3 posts all with no likes or comments. Save your money and hopefully this dishonest business will get shut down soon!

Crappy Chinese product as usual. Dont purchase its a waste of money. They are getting clever. Buy on PayPal once you see its a Chinese company you can cancel the order immediately.

The quality of fabric and seam is absolute garbage. I bought summer dresses but the synthetic fabric is so heavy and hot. The weight is pulling at the seams is exposing them. What's more insulting is that I submitted a product review for three stars, but it never posted. The item had NO reviews posted that weren't 5 stars!! They're hiding the negative feedback!

Ordered a dress from Roschic. It arrived 30 days later and was all ripped and torn. I asked to return it and they said I would have to pay the fees to ship it back to China and they would offer me $3 total for the refund (dress was $50). Complete scam of a site!!!!

Wish I had seen this sooner!!! Total trash and sizing is inconsistent. Pieces look nothing like the pictures and definitly do not fit as shown. I'm 5'6" and 130lbs and small was HUGE!!! it was the smallest size in one dress and you coule have fit another person in it. What a waste of money!

Garbage. Might as well light your money on fire. Slave laborers. The product is not at all what is depicted in their advertisements. Just people making a living scamming others. Hell is waiting. ✌️

this company sucks. you can't return their poorly made clothes.

If I could give it zero stars I would!
Really poor quality dress, and the customer service sucks. And contrary to what their website says, they really don’t have a return policy. They said I can ship back the dress, but have to pay an extreme amount to ship it back to China. Only offered me a three dollar refund.