Rosiedress Reviews 43

Horrible quality and No returns, despite the the website stating it does return within 30 days of purchase. Buyer beware !

I wish I had looked this up first - quality of clothes is horrible, and they will not let you return anything. They cut you off in emails by saying their mailbox is full.

Do not buy from this company. Very poor quality. Was asked to submit photos of how items do not fit. Customer service will not give an address to return items to. Don’t make the same mistake I made.

Horrible quality! DO NOT ORDER, they do not let you return. They tell you it will cost $20 to $60 to return. Then they offer you a $5 credit to order again.

Cheap clothing! Horrible customer service! Will not let me return
There size small is huge! Nothing fit properly! Waste of money they won’t let you return!

Awful awful awful! Cheap overpriced item. Came missing a huge patch of sequins. Was a fairly expensive shirt too! They offered me $2 refund. Laughable. Stay away from this company! Wish I could add pictures for proof of this lie of a company!

Horrible company, the most awful customer service, and the clothing does not look at all like it does on the website! It’s cheap and does not fit as described either. These people are scammers, period!!!!!

Took over a month to arrive. comes straight from China. Once the clothing did arrived, it smelled horrible and was very cheaply made. Their advertising is very good and makes it look like the clothing is nice, but it is not. I tried to return it, but they said their distributor wanted pictures, so I literally had to take pictures of me in the outfits showing how they did not fit properly. On the website, it does say that you can return stuff but read it very carefully because it’s just not the case. Do not get fooled. do not buy from this company

I wish I would have searched this before I ordered! The outfit I ordered took almost 2 months to receive and the quality is horrible. I emailed requesting refund instructions and was offered $9 refund. I said no then offered $6 refund with 20% future order?! Then I demanded return address and was told it could get held up in customs and never received for them to process a return. How does a company do business like this ?!

It’s a NEGATIVE 5 star!!
The photos on line look amazing but the clothing is terrible … !! Very cheap fabric and sizing is atrocious!
They will not return !!
Ridiculous
Do Not Purchase!!!!

I wish there was a negative rating. Oh, how these Chinese companies post the most gorgeous pictures of clothing, but the reality is FAR from the pic. My most recent mistake, while buying through FB, was a pair of silver pants for the holidays. They are so thin, and waaaay to small, and barely longer than knickers on me. Rosiedress will kindly give me $5 back for a $40 purchase. Aren't they sweet?! BEWARE THIS COMPANY. everything you buy is a final purchase.

Horrible customer service and sizes are not accurate. The items are not as displayed! Will not return items!!! Their answer to poor quality was to give it to a friend or family member.

DO NOT ORDER ! I placed an order, sizing chart is inaccurate to start with, emailed request ing a return option. 4 emails sent no response.
Emailed again 2 weeks later, then was told, "I have passed the return window". Lol clearly they operate this way as all the reviews I've seen say the same.
Seriously! All of this for a 44.00 order POOR BUSINESS OPERATION

NO RETURNS/REFUNDS
Jeans ordered were way too big.
Emailed customer support, got a response but then they wanted me to send them pics of the item while wearing. I had already repackaged them so I let them know. They proceeded to tell me that I can’t return them because I would have to pay shipping…what?? DO NOT order from this company unless you are 100% sure you are good at guessing your size and/or positive you like the item by a picture. Bad business practices for sure!!

If I could give a negative rating it would be negative 5 stars. This company’s merchandise is GARBAGE!!! Do not be fooled by the misrepresentation of their clothing from the pictures they post. It comes from China & is completely unwearable. They also will not stand behind defective merchandise… they will accept returns but you have to pay $30-60 to ship internationally and they advise “it any get lost in customs”. I wish I could post pics of the dresses and how awful the quality it. One of the highly posted accordion pleated dresses sticks straight up at the bust. It’s almost comical. One dress had a defective zipper and no hem. The third dress was completely see through. They ask you to take pictures wearing their defective merchandise before allowing a refund at 60 return shipping. Save your money and spare yourself the headache. HORRIBLE HORRIBLE MERCHANDISE ABD CUSTOMER SERVICE.

DO NOT ORDER FROM THEM - Here's why, the quality of the product, the price point, the customer services, and return policy (they say you can return the item but you can't affordably and this is the address for the returns and they warn you the return could be held up in customs so they may never receive it and therefore you will NOT get a refund) Here is the return address they gave me:
Here is the return address:
NO 399 Hengnan Road (Rongjin Pujiang Science Park)
Building A, Room 302,
Minhang District, Shanghai, China
Zip Code: 201114 Receiver: Xiger Sun

I am beyond disappointed at the quality and customer experience …
I am beyond disappointed at the quality of the product! Cheap! Took weeks to receive, tried it on and it was a ridiculous fit! Emailed them about needing to return it and they responded if I could try it on and send them pictures! I sent the pictures and they offered me $12 refund for an order of $116, I declined…NO! I told them I had every right to return the item. They responded that it would cost me more to return (process) than to keep it. I was shocked! DO NOT BUY FROM THIS WEBSITE!! YOU'VE BEEN WARNED! Products are not what they appear! It is a scam!

I am beyond disappointed at the quality of the product! Cheap! Took weeks to receive, tried it on and it was a ridiculous fit! Emailed them about needing to return it and they responded if I could try it on and send them pictures! I was like NO! I told them I had every right to return the item. They responded that it would cost me more to return (process) than to keep it. I was shocked! DO NOT BUY FROM THIS WEBSITE!! YOU'VE BEEN WARNED! Products are not what they appear!

Not only did it take 2 months to receive my order, but it was nothing at all as described. The fabric was beyond cheap and very poorly made. Don’t believe the pictures! A total scam.

Awful quality, took forever to ship!!! Return NIGHTMARE! still waiting to receive money back through PAYPAL. AVOID!!!!