We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is my 2nd purchased, previously it’s only took 2 months to arrived. However, for the 2nd purchase it’s took some time maybe due to current circumstances. Purchased in Feb’21 & arrived safely in M... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I placed and order in April and received my package a month later. Quality of necklaces were great. My daughters absolutely loved them ❤ I was a bit disappointed to be honest though. I was supposed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BEST JEWELRY PURCHASE EVER. Literally. I took a chance on this company after seeing an AD on Instagram and my expectations were beyond exceeded. I’ve now placed 5 custom orders and they’ve all come ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

if i could give this 0 stars, i would. i ordered in SEPTEMBER 2020 & didn't receive my items until FEBRUARY 2021. customer service was no help either. they just kept reassuring me that they were corre... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Custom jewellery made to last.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

447 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

arrived broken and no communication from rosoki

They took half a year to deliver and then the item arrived broken in half and they never did anything about it. Don’t buy as they won’t respond to you and fix any issues. Worst service I have ever received in my life. I was so angry because the necklace was a gift for my little sisters birthday. She’d been asking for one for years. And she opened it and there it was in half

6 augustus 2023
Beoordeeld met 1 van de 5 sterren

Firstly

Firstly, I received my parcel so late. And I put them on and it got broked, color from my name letter is coming off,

6 augustus 2023
Beoordeeld met 1 van de 5 sterren

Delivery took months & missing items

Delivery took months, and still never received half of my order despite several emails to customer service, they just stopped replying. The one necklace I did manage to get from them is nice, but good luck receiving them!

24 april 2023
Beoordeeld met 5 van de 5 sterren

Beautiful product

Beautiful product
Fast delivery - to Croatia

21 maart 2023
Logo ROSOKI

Antwoord van ROSOKI

Hey Antonija, thank you so much for leaving your review.

We are so happy you are satisfied with your order.

Lots of love,
ROSOKI

Beoordeeld met 5 van de 5 sterren

stunning piece of jewellery

stunning piece of jewellery, now a staple

29 juni 2023
Review zonder uitnodiging
Logo ROSOKI

Antwoord van ROSOKI

Hey Jaz!

Thank you so much for your review. Yay! So glad you love your jewellery.

Lots of love,
ROSOKI

Beoordeeld met 1 van de 5 sterren

I’m waiting on my item it was meant to…

I’m waiting on my item it was meant to be a gift for my daughter. A customised necklace it’s been ordered a month ago and no update since then or dispatch where is my item please ?

15 mei 2023
Review zonder uitnodiging
Logo ROSOKI

Antwoord van ROSOKI

Hey Rads, I hope you are well.

As mentioned on our websites shipping page, all custom pieces are made to order therefore we ask our customers to allow us time to create your custom piece for you. All information on processing time of personalised pieces and shipping times are displayed on our website.

I have tracked your order and your order has been shipped and is on the way to you.

Best Regards,
ROSOKI

Beoordeeld met 1 van de 5 sterren
Logo ROSOKI

Antwoord van ROSOKI

Hey Amalie,

Thank you for your review. I am sorry to hear you weren't happy with the timeframe of your parcel arriving. Please note all information on processing time and shipping time is displayed on our websites shipping page.

We hope you love your order.

Best Regards,
ROSOKI

Beoordeeld met 1 van de 5 sterren

I don’t recommend this.

It had a strange smell, there was also a trace that there were animals (cockroaches, rats and spiders) the blankets had stains and the carpet was stained and smelly

13 maart 2023
Logo ROSOKI

Antwoord van ROSOKI

Hey Lupita, it seem's your review was made on behalf of another brand not our jewellery brand. Thank you.

Kind Regards,
ROSOKI

Beoordeeld met 5 van de 5 sterren

I love it!

I have previously ordered from them, I ordered my name necklace and anklet last June and have worn it everyday since then! The quality is so good, I can shower with it on, I get several compliments on my jewelry from here. I ordered a new initial necklace a few weeks ago it arrived yesterday and although it may take some time to get here I still definitely recommend it’s worth it!

7 juni 2023
Review zonder uitnodiging
Logo ROSOKI

Antwoord van ROSOKI

Hey Vanessa,

Thank you so much for taking the time to write this review. We are so so happy to hear you love your pieces.

As you already know all our custom pieces are made to order specially for you. We appreciate your patience whilst hand crafting your pieces.

You can find all information on shipping times on our website.

Thank you so much again for your review and thank you for supporting ROSOKI.

Best Regards.

Beoordeeld met 5 van de 5 sterren

Best gift

Best gift, my girlfriend loved it!!

28 februari 2023
Logo ROSOKI

Antwoord van ROSOKI

Yay! So happy you're pleased with your order!

Lots of love,
ROSOKI xx

Beoordeeld met 5 van de 5 sterren

Very nice and quality necklace

It took a while to get delivered but it was so pretty, and still looks like it's great quality months after!

28 februari 2023
Logo ROSOKI

Antwoord van ROSOKI

Hey, thank you for your review! We really appreciate it. So happy you love your necklace.

Please note all custom pieces take a couple of weeks to make as they are all custom made just for you. We have all shipping information on our website.

Lots of love,
ROSOKI xx

Beoordeeld met 4 van de 5 sterren

was good results very very long…

was good results very very long delivery but decent product for price

25 mei 2023
Review zonder uitnodiging
Logo ROSOKI

Antwoord van ROSOKI

So glad you're happy with your order.

Please note all custom pieces are made specially for you - this is what makes them even more special! This is why we kindly ask for your patience during the creation of your custom piece.

You can find all shipping information on our website.

Lots of love,
ROSOKI xx

Beoordeeld met 5 van de 5 sterren

Returning happy customer!

This is not my first time purchasing jewelry from you guys and I love my silver necklace. Even though it takes forever to reach I guess I can say it’s truly worth it! Lol. When I got my very first necklace back in 2020 I literally never took it off I tools baths in it I did and still do everything in it and it has never once turned. I even put perfume on it(not intentionally) and it still hasn’t turned. Totally worth it 100%. Can’t wait to see my new one!!

4 april 2023
Review zonder uitnodiging
Logo ROSOKI

Antwoord van ROSOKI

Hey! Thank you so much for supporting us. We are so happy you love your necklaces.

Please note all custom pieces are made specially for you - this is what makes them even more special. We really appreciate your patience during the creation period of all our custom pieces.

Lots of love,
ROSOKI xx

Beoordeeld met 1 van de 5 sterren

Never got my order and I ordered in…

Never got my order and I ordered in January and tried emailing and got nothing back

20 januari 2023
Logo ROSOKI

Antwoord van ROSOKI

Hello Dawn! I've just looked into this for you. The USPS tracking says the package was delivered to your mailbox on Feb 6. I've checked our incoming emails and can't find any queries from your name or email address. If you have any further problems, please send an email to hello@rosoki.com and we'll be more than happy to help. Thanks! :)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer