Really lovely bags, leather feel and look varies quite a bit so don't expect the same with different designs. But they are all really good quality bags and though response from customer service can be... Toon meer
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Lees wat reviewers zeggen
The perfect cross body bag - superb size and length of adjustable strap - holds everything I need on a daily basis. The colour is glorious, such a rich chestnut brown. The leather is beautifully soft... Toon meer
Giving five starts because the bag is beautiful and I love it! A few things: The texture is more pockled / almost dotty than in the pictures but I actually love it. It’s wearing well, super capac... Toon meer
I ordered the Cedar large crossbody bag and it arrived very quickly, not as big as I thought and the strap is quite thick, but I'm ok with that. Its a lovely soft leather, and the only reason for the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.
Contactgegevens
77B Bradford Road, Combe Down, BA25BP, BATH, Verenigd Koninkrijk
- 01225683729
- sales@rowdybags.co.uk
- rowdybags.co.uk
4,7
Uitstekend
925 reviews
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My Rowdy Bag Purchase.
I purchased and received my Boulder Crossbody Bag. I loved the design and the quality, but I did have an issue with it. I contacted Rowdy Bags by email with photos firstly, then rang and spoke to Rory. He understood my issue, agreed my return for exchange, and i feel he went out of his way to make sure I had a bag I was happy with. He dealt with the exchange promptly. My exchange has arrived and I love it. Thankyou Rory. My dealings with Rory at Rowdy Bags and his customer service was second to none. A very satisfied customer.
5 januari 2026
Beautiful bag
Wonderful bag! I love the look of the bag and it so great that it’s really leather because I have always wanted a leather bag. Great space in the bag I can fit all the stuff I need. Would recommend this bag for anyone.
11 januari 2026
Review zonder uitnodiging
Following up on my review from yesterday!
Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It arrived today and it is absolutely beautiful. The leather is authentic and the craftmanship is superb. My daughter is going to love the amber color too. I apologize for giving you a one star review yesterday but I am changing it to a 5 star review! THANK YOU! It's nice to know that you can still find well made products today! Kudos to Rowdy Bags, UK.
17 december 2025
Review zonder uitnodiging
Very Pleased with this bag
Very Pleased with this bag. Looks durable and nicely crafted. Happy to contribute to this cause.
3 december 2025
The zip gets stuck if you take it to…
The zip gets stuck if you take it to the end otherwise a beautiful bag
4 december 2025
Antwoord van ROWDY BAGS UK
Hi Mr Allan,
Thanks for leaving us a review. I have sent you some zip stops in the post. Should be with you shortly.
Fabulous
Lovely bag and love the ethics behind this brand.
My bag was made to order and arrived really quickly.
Thoroughly recommend!
3 december 2025
Lovely bag this is my 3rd fast delivery…
Lovely bag this is my 3rd fast delivery and high quality highly recommended xx
3 december 2025
My experience with Rowdy bags was far from pleasant!
My experience with Rowdy bags was far from pleasant! Initially a bag was delivered that had different straps which hadn’t been updated on the website. At that point customer service was great! I sent it back and a new bag was dispatched…. It never arrived and after 20 odd emails and 3 months I had to get the bank to intervene and do a charge back on my bank card! This would have been my 3rd bag but after this whole experience I would never buy from them again! Appalling customer service who kept extending deadlines for me to wait! I even emailed head office who were far from interested! The bags are lovely but the customer service seriously needs looking at! The whole experience was extremely stressful!
6 november 2025
Review zonder uitnodiging
Antwoord van ROWDY BAGS UK
Hi Claire,
I am very sorry that this situation has caused you stress. We never want a customer to feel this way, and I would like to offer some clarity for anyone reading.
After receiving your returned bag, I arranged a replacement and sent it via Royal Mail Tracked 24, which showed GPS confirmation and a photograph of delivery to your safe place. When you advised that the package had not been received, I offered an immediate second replacement. You preferred a refund instead, which I completely understood. Because your account and Royal Mail’s evidence did not align, I opened a loss investigation on your behalf and followed it closely until Royal Mail issued a no-fault settlement.
I processed your full refund on the same day their decision came through. A chargeback was then raised after I had already processed and confirmed the refund, which placed the matter into a lengthy bank dispute process. We have contested the chargeback, as chargebacks carry penalties for small merchants, and I have provided your card provider with all evidence and a full explanation.
Throughout this process, I responded to every message, made multiple calls to Royal Mail, and did a significant amount of work behind the scenes to reach a fair outcome as quickly as possible.
We are a small business that genuinely cares about our customers, and it is disappointing to see this reflected as a one star experience, as it does not reflect the level of support and effort gone into this matter. I hope this helps others understand the steps we took to make things right.
Beautiful bag
Beautiful bag!
Well worth the wait. I've had lots of compliments from friends and asking where I got it from. It will definitely be a bag for life.
4 november 2025
Although was about a month before I got…
Although was about a month before I got it...it was beautifully packed and a gorgeous bag...my third one now from Rowdy.
Customer service excellent..Would recommend ,the leather is first class.
4 november 2025
Brilliant quality bags
Brilliant quality bags - timeless styling and great communications from Rowdy -
27 juni 2025
I absolutely adore your bags
I absolutely adore your bags , my last one I had lined , use your leather feed also , beautiful quality leather and lovely personal message also , thanks for excellent craftsmanship 🥰
23 september 2025
Lovely hearts bag
Great product that arrived very quickly. I now have 3 Rowdy bags. I love them all.
26 september 2025
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