The mat arrived very promptly. It was just what we were looking for in a reading area mat in our library. We have as yet to get it dirty, so cannot rate its ease of cleaning but having seen similar ma... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... Toon meer
Bedrijf heeft geantwoord
We loved this flower eva foam mat! The quality exceeded our expectations. It is sturdy, soft, and feels well made. One of the biggest advantages is that the puzzle pieces makes it incredibly easy... Toon meer
Bedrijf heeft geantwoord
Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Contactgegevens
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, Zuid-Afrika
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
4,8
Uitstekend
170 reviews
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I had an outstanding experience with…
I had an outstanding experience with Rubber Online! Their customer service is top-notch-responsive, friendly, and the willingness to go the extra mile was admirable. Their communication throughout was excellent and I would recommend them to anyone looking for reliable service and quality products.
26 september 2024
Review zonder uitnodiging
Antwoord van Rubberonline
HI Mitch
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing responsive, friendly service and it’s great to know we were able to exceed your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Great products and customer service
The process of ordering online we quick and easy and delivery occurred much quicker than expected. My order arrived with a splitter which made a small hole which I fortunately got bigger. The service I received when arranging the exchange was better than I could have hoped. They were so helpful and called multiple times to ensure everything had run smoothly and that I was happy with the replacement. The mats are of such good quality that even before the exchange I planned to order a second one and once again the ordering and delivery was so easy.
16 september 2024
Review zonder uitnodiging
Antwoord van Rubberonline
HI Dominique
Thank you so much for your wonderful 5-star review! We're thrilled to hear that the ordering process was quick and easy for you, and that our team was able to go above and beyond in handling the exchange. We sincerely apologize for the issue with the initial delivery, but we're glad we could resolve it to your satisfaction.
Your kind words about the quality of our mats and the exceptional service you received mean a lot to us. It’s great to hear that you’re already planning to order more! If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Great Customer Communication
I really appreciated the communication involved in completing my order: emails were quickly responded to with clear answers to questions I had; an initial phone call from someone in sales was very helpful as well to outline the buying process through the website in order to get an accurate quote.
Receipt of payment was swiftly acknowledged and delivery of my order happened faster than initially expected, with a product of high quality.
The only suggestion I have is related specifically to the product I bought, a rubber interlocking tile: the website lists it as 500mm x 500mm (with 4 tiles providing a square meter of coverage).
The actual tile is slightly smaller than that (and even when taking into consideration that there may be shrinking/contraction due to cold, it would be useful to include the inside measurement of the tile - i.e. not the measurement from the outside of the interlocking edge). When 2 tiles interlock, you lose a few centimeters, so that 2 tiles aren't 1000mm wide, but closer to 950mm.
5 september 2024
Review zonder uitnodiging
Antwoord van Rubberonline
HI Andre
Thank you so much for your detailed 4-star review! We truly appreciate your kind words about our communication and service. It's wonderful to hear that the process—from initial contact to delivery—was smooth, and that our team was able to provide clear and helpful information along the way. We're also glad to know the product exceeded your expectations in terms of quality and delivery speed.
We value your constructive feedback regarding the dimensions of the rubber interlocking tiles. Your suggestion to include the inside measurement when calculating coverage is very insightful, and we will certainly review how we present this information on our website to ensure clarity for future customers.
Thank you again for sharing your experience with us, and if you have any further questions or needs, feel free to reach out. We're always here to help!
Quick effortless excellent
6 september 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Hi Monique
Thank you so much for your glowing 5-star review! We're delighted to hear that you found our service quick, effortless, and excellent. It's wonderful to know that we made the process easy for you, and we look forward to continuing to provide the same level of service in the future. If you ever need anything else, don’t hesitate to reach out!
Antwoord van Rubberonline
Hi
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were pleased with both our service and product. Providing high-quality products and excellent customer service is always our top priority. Your feedback means a lot to us, and we look forward to serving you again soon!
Quick response
28 augustus 2024
Antwoord van Rubberonline
Hi Mark
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you appreciated our quick response. Our team always strives to provide timely and helpful service. We look forward to assisting you again in the future!
Antwoord van Rubberonline
Hi Richard
Thank you so much for your kind review! We're thrilled to hear that your order arrived on time and met your expectations. Your satisfaction is our top priority, and we look forward to serving you again soon!
Nice and easy
Clear and easy to use website... Good service and communication. Delivery was a bit slow, however we live out of a city and I suspect it was on the Courier side
7 augustus 2024
Antwoord van Rubberonline
Hi Candice
Thank you so much for your incredible review! We’re thrilled to hear that you had such a positive experience with our service, ordering process, and website. Ensuring that every step of your journey with us is smooth and enjoyable is our goal, and we’re so glad to know we succeeded. We do however apologize for the slow delivery and will ensure to provide your feedback to our logistic partners. Your feedback motivates us to keep up the great work. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!
The on line purchase process was quick…
The on line purchase process was quick with no problems.
7 augustus 2024
Antwoord van Rubberonline
Hi Ivonne
Thank you so much for your fantastic review! We’re delighted to hear that you found our ordering process smooth and easy. Making sure our customers have a hassle-free experience is a top priority, so it’s wonderful to know we hit the mark. If you ever have any questions or need further assistance, we’re here to help. We look forward to serving you again!
from the moment I placed my order (and…
from the moment I placed my order (and this was my first time so I was a bit nervous) I felt comforted by the level of communication that happened to make me feel like I was in good hands. Customer service was excellent, delivery swift and the products were as expected.
13 augustus 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Hi Nathalie
Wow, thank you so much for your detailed and thoughtful review! We're absolutely thrilled to hear that you had such an amazing experience with our service delivery. Your kind words mean the world to us, as we strive to provide the best service possible to our customers. We're so glad we could meet (or exceed) your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!
Kept me updated about the delivery
Kept me updated about the delivery. Happy with their service.
2 juli 2024
Antwoord van Rubberonline
Hi Lorraine
Thank you so much for your wonderful review! We're delighted to hear that you were pleased with our service delivery. Providing top-notch service is always our goal, and it’s fantastic to know we succeeded in your case. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future
The service was exceptional
The service was exceptional. I ordered my product a d it was delivered.
17 juli 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Hi, Carol
Thank you for your feedback! We're glad to hear that you found our service exceptional and that your order was delivered to your satisfaction. We strive to ensure a smooth and efficient experience for all our customers. If you have any other needs or questions in the future, please feel free to reach out. We appreciate your support and look forward to serving you again!
We received an excellent service
We received an excellent service, from the moment we enquired in-line, and placed order, till to delivery, the service was literally spontaneous.
15 juli 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Hi, Andile
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our service from inquiry to delivery. Your satisfaction is our top priority, and we are glad we could meet your expectations. We look forward to serving you again in the future!
Excellent and efficient service
Excellent and efficient service. What’s better was the delivery was received within 2 days. Will use them again.
5 juli 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Hi, Ridwaan
Thank you for your wonderful review! We’re delighted to hear that you found our service excellent and efficient, and that your delivery arrived so quickly. We look forward to serving you again in the future!
GREAT SERVICE FROM RUBBERONLINE AND…
GREAT SERVICE FROM RUBBERONLINE AND SAUDA. TRUSTWORTHY AND SPEEDY DELIVERY.
16 juli 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Hi, Elandra
Thank you for your fantastic review! We're thrilled to hear you had a great experience with Rubber Online and Sauda. Your trust and satisfaction mean a lot to us, and we're glad our delivery met your expectations. We look forward to serving you again soon!
The seamless and speedy process from…
The seamless and speedy process from order to delivery.
2 juli 2024
Antwoord van Rubberonline
Hi, Lorraine
Absolutely thrilled to hear you had such a seamless and speedy experience with us! Your satisfaction is our top priority, and we're committed to making every step of your journey with us as smooth as possible. If you have any more feedback or suggestions, we're all ears. Looking forward to serving you again soon!
Antwoord van Rubberonline
Good morning,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Ensuring that orders are handled smoothly is a top priority for us, and it's wonderful to know that we met your expectations.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Antwoord van Rubberonline
Good morning,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our service. Making your experience smooth and enjoyable is what we strive for, and we're thrilled that we could meet your expectations.
If there's anything else we can do for you, please feel free to reach out. We look forward to the opportunity to serve you again soon!
great customer service
my quotation was done promptly, delivery was quick, great attention to detail. email sent to notify every step until delivery. 10/10 service.
7 juli 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Good morning, Mdu
Thank you so much for your fantastic review! We are thrilled to hear that you were pleased with our service from start to finish. Ensuring prompt quotations, quick delivery, and attention to detail are priorities for us, and we're delighted that we could meet your expectations.
Your feedback means a lot to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future!
Fantastic customer support
Fantastic customer support. Helpful. Friendly and efficient.
4 juli 2024
Review zonder uitnodiging
Antwoord van Rubberonline
Good morning, Chantelle
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer support team. Being helpful, friendly, and efficient are qualities we prioritize, and it's fantastic to know that we met your expectations.
If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to help and look forward to serving you again soon!
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