The Runners.ae team represents among the highest levels of customer service I have experienced.. I really appreciate all the efforts Mr.Ishaq made to resolve my signing-in ordering issues. And after t... Toon meer
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Lees wat reviewers zeggen
1. Good offers to choose from 2. Prompt delivery 3. Clear updates 4. Wanted to exchange for a bigger size. Ms. Mani was so helpful with clear directions and options; Door delivery or visit the sho... Toon meer
Bedrijf heeft geantwoord
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Toon meer
Bedrijf heeft geantwoord
Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
## OUR STORY More than two decades ago, we opened the doors to our first retail store in Dubai, bringing together sporting goods and equipment from some of the world’s leading brands. Over the years, our passion for sport led us to discover something special about running. It is one of the most accessible sports in the world. You don’t need a team, a court, or expensive equipment to get started. All you need is a pair of running shoes, the right gear, and the desire to take that first step. That passion became the foundation of **Runner’s** — stores created specifically for people who run. Today, we believe that **if you run, you’re a runner.** It doesn’t matter whether you run 100 metres or 100 kilometres. Whether you are stepping out for your very first run, building towards your next personal best, or competing at the highest level — you are part of the running community. And wherever you are on your journey, **we’re here to help you go further.** From finding the right shoes and gear to understanding what works best for your feet and your running goals, our aim is simple: **to make every run a better one.** ## OUR MISSION ### **Are you running in the right shoes?** Finding the right running shoe is about more than choosing a brand or a style. **It starts with understanding you.** At **Runner’s UAE**, our team is here to help you find footwear that suits your feet, your running needs, and your goals. We look at factors such as your foot shape, arch type, comfort preferences, and how you run to help guide you towards the right footwear — whether you have **flat feet, neutral feet, or high arches**. Because there is no single shoe that is right for every runner. **The right shoe is the one that works for you.** Whether you’re buying your first pair of running shoes or looking for your next performance shoe, our team is here to help you make a confident choice. ### **Run your way. We’ll help you find the right way to run.**
Contactgegevens
Verenigde Arabische Emiraten
- 042500990
- info@runners.ae
- runners.ae
4,3
Uitstekend
366 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was excellent except the…
Everything was excellent except the delivery was a little late
25 augustus 2023
You sold something that didn’t exist!!
You sold something that didn’t exist!!! VERY bad first impression!
24 augustus 2023
I returned the original box with the…
I returned the original box with the original shoes but you claimed that I have not returned the original box but I did !!!! It’s not my fault if your delivery company is not professional
26 juli 2023
Very expensive exchange
Very expensive exchange, because of double delivery charges;
Cheating with 10 AED delivery insurance one cannot refuse but it is not mentioned in the initial price…
Not good impression…
25 juni 2023
Order went smoothly. Could have better color selection
Order went smoothly and recieved shoes in great condition, only the selection of shoe colors culd be better..
23 juni 2023
You do not allow a cash refund for…
You do not allow a cash refund for online purchase, only exchange or a voucher
23 juni 2023
Service means This....
I made an online purchase for a running shoe. But the size went wrong. After returning my claim i was not entertained because I dint returned with the box. (I still don't remember where did I disposed that box due to to the excitement). But after explaining my situation as a runner that I Currently I am running with my slippers the executive sympathetic on me somehow managed to get me a voucher so that I can once again buy the correct size. Thanks a lot Runners. For your superb product and the tremendous staff you have. Thank you
30 mei 2023
لم يتم استبدال المنتج
28 april 2023
The delivering of my order within 5 days,appreciate the fast responding.
Delivery speed and product quality as shown on the website. I recommend dealing with them. Excellent.
27 april 2023
سرعه موب طبيعيه و تجربه جميله لكن لزوم…
سرعه موب طبيعيه و تجربه جميله لكن لزوم تسوون تخفيضات و تسوقون للموقع اكثر و تتميزون بخصومات و موديلات تبرزكم
26 april 2023
Thumbs Up Runners.ae great guys.
The Runners.ae team represents among the highest levels of customer service I have experienced.. I really appreciate all the efforts Mr.Ishaq made to resolve my signing-in ordering issues. And after that second time CS cancelled my order upon my request in five minutes. Amazing very friendly and very professional. I would have given them a 5 star rating the only draw back or lacking part was or is their shipping partner which actually takes two days extra to deliver. Overall thumbs up Runners.ae.
26 april 2023
Really helpful and fast delivery
Really helpful and fast delivery
Staff is cooperating mr mani
I really appreciate him
24 april 2023
every good except communication
customer service do not reply to my inquiry about my order status up until 6 days after when they fulfill their part of giving to the service courier, then took 5 days deliver to oman. all in all 11 days that suppose to be 9 days base on their website. i got free delivery upon check out, no added charge when i got the parcel. guaranteed legit, authetic and safe for online shopping.
26 maart 2023
Horrible online customer service with…
Horrible online customer service with no one checking emails.
27 maart 2023
thank you very much
23 maart 2023
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