RunThrough Events Reviews 

1.149
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I completed the Mansfield 10k event in September, organised by Run Through, and it was fantastic! The pre-event communication was clear, numbers sent out in good time and all the info needed was onlin... Toon meer

Beoordeeld met 5 van de 5 sterren

Took part in the Kent Half at the weekend, and from start to finish it was run impeccability. The marshalling from the local lions was brilliant and they managed the road closures extremely well. Frie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Great set up and lots of options of running but personally my opinion is prices are a little high for an event , I had an injury before an event which cost me close to 90 pounds and to defer to ano... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having taken part in many RunThrough events I can honestly say they have all been really well organised. From completing the initial entry form, receiving the event information, the support by staff... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementenmanagementbedrijf

Informatie afkomstig van verschillende externe bronnen

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4,4

Alle reviews

(1.149)

344 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Allways sign up with Run through find …

Allways sign up with Run through find it ever so easy and not complicated at all and the locations are so well organised and the courses are well stewarded and friendly and the merchandise is reasonable

16 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Graham, hope that you are well :) thank you for taking the time to share your thoughts! We are glad to have you join us at our events. We have passed on your feedback to the team and we hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

The Gatwick HM was a great event

The Gatwick HM was a great event. Excellent flat, wide course, definitely one for a PB. Volunteers were amazing. Such a great vibe in the athletes village, before and after.

10 mei 2026
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Antwoord van RunThrough Events

Hey Mark, thank you for taking the time to share your thoughts - a huge well done on your race! It sounds like you had a great experience with us, and we hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

Gatwick half marathon

Gatwick half marathon,
my 70th half and the one I had the pleasure of completing it with my son Tom, who was doing his very first half.
From arriving and finding the car park, to walking to the start village. And then the route and right to the finish line followed by the much appreciated snacks handed to all of the finishers, Runthrough know how to do it right.
The staff and volunteers all go the extra mile to make it special for anyone who is doing an event with them.
And Gatwick really did not disappoint.
The photographers on course captured some great moments too and the aircraft coming in to land as we ran below them made it spectacular.
There is always more than enough water stations and gels given (wish they were Hi-Five)
But that's just me.
I'm really looking forward to doing many more events with Runthrough and my now hooked Son.
Thank you so much.
Colin and Tom Kirkham

10 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Colin, thank you for taking the time to share your thoughts in so much detail - I am sure the team will appreciate this! It sounds like you had a great half marathon at Gatwick, what an incredible achievement! We hope you're resting up, but we also hope to see you again at another event later in the year. Thank you once again and have a great day :)

Beoordeeld met 5 van de 5 sterren

Great events by a great company

I’ve only been running for about 9 months and signed up for my first event in October last year which was an event at Goodwood. The atmosphere, and the welcoming nature were fantastic regardless of ability. Since then I have completed a number of events by different comps and RunThrough is a step above the rest, staff, organisation are top notch

10 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Dave, thank you so much for sharing your thoughts on the events that you have joined us for so far! It sounds like you have had some great experiences. Thank you for once again for taking the time to write your review, I have shared this with the team - :)

Beoordeeld met 5 van de 5 sterren

Brilliant morning.!!!

The whole morning was brilliant. The staff gearing us up before the race, even though the weather wasn't great.
Plenty of loos so no waiting around. The marshals cheering us on round the course were so enthusiastic. The medals are gorgeous and great quality. On the whole the atmosphere is so friendly I have done this 3 times now and have the bug.
Definitely recommend.

3 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Michelle, a huge well done on your race! I am glad that you had an enjoyable experience with us here at RunThrough. It sounds like you are on a roll with collecting your medals, so I hope we see you again soon! Thanks for taking the time to share your thoughts :)

Beoordeeld met 5 van de 5 sterren

Well organised, really positive, and great fun

I did the Tatton Park 5km. I was impressed with how well organised it was, the staff and volunteers were all really positive and made it a great experience for a first timer like me. The people taking part in the runs were really diverse which was very heartwarming to see. Highly recomended, especially if this is your first event.

9 mei 2026
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Antwoord van RunThrough Events

Hello Jacqui, thank you for joining us at Tatton Park, it sounds like you had a great first-timer experience! A huge well done on your 5km achievement - we hope you're now resting up! Thank you once again for taking the time to share your review and we hope to see you again very soon :)

Beoordeeld met 5 van de 5 sterren

Well organised

Well organised

15 maart 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Katie - thank you for taking the time to send us a review. We are glad that the event you attended was well organised. A huge well done on your race! We hope to see you again soon :)

Beoordeeld met 1 van de 5 sterren

Poor communication, lacks clarity and efficiency

I am afraid, in terms of communications, this is one of the worst event organisers I have come across. My teenage daughter and I were supposed to do the 5k run at Hyde Park on 09.05.2026. RunThrough announced on 01.05.2026 that the event was postponed to 30.05.2026. I chose for my daughter to get transferred to the Battersea 5k run on 30.05.2026 instead. I did it on 05.05.2026 (within the provided deadline). Since I am running with my colleagues, my work is in charge of my ticket, so I did not need to do anything with my ticket.

No confirmation that the transfer for my daughter was successful was received until now. I even contacted RunThrough via a form on their website on 07.05.2026. Once again, no acknowledgment or any sort of reply was received.

This is what I am not happy with:

1) If you decide to postpone the run, ensure that your ‘run transfer’ processes are seamless and efficient. I planned my May around the original run date, just like I imagine many people did, so expect swift and proactive communication where the run postponement is not due to my fault.

2) If you offer a ‘run transfer’ option, ensure that your communication surrounding it is outstanding. So far, it has been nonexistent. Up until now, I am still not sure what is happening with my daughter’s run transfer request (which I had every right to apply for, since RUnThrough have postponed the original run). I can’t plan anything around the end of the month simply because RunThrough so far has not offered any clarity.

3) If you have a form on your website, where people who purchased your service can contact you, please ensure that you have an active communication process in place, where one receives an automatic reply that the enquiry is being processed, along with when one will hear back from the team.

Please don’t disregard the fact that, at the end of the day, you provide your service to other people. You need to step up and enhance your communication process.

This is my first negative review in my life. I had no choice but to post it, as my experience with RunThrough so far has been poor, and I hope it will be taken on board, so that other people end up having a more pleasant experience.

7 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Katherine, we are very sorry to hear about your experience, and we sincerely apologise that this has happened. This is absolutely not the level of service we aim to provide, and we understand how frustrating this must be.

Please be assured that we have been looking into this matter internally. In order for us to investigate further and resolve this as quickly as possible, could you please email me directly at emma.cockroft@runthrough.co.uk with your contact email address - ideally the same email address you have previously used to try and contact us.

I will personally take over communication with you moving forward to ensure this is explored fully and addressed appropriately.

Thank you for bringing this to our attention, and again, please accept our sincere apologies.

Beoordeeld met 4 van de 5 sterren

Stratford and Greenwich 10k's

My two main races are Stratford and Greenwich. I love them both. They are both really well organised and are such fun events to go to.

Not being the fastest runner in the pack, I like these events which are looped runs (Stratford 4 times same circuit, Greenwich 3) you don't feel left behind being closer towards the back of the pack.

The fact that they do 5k races on the same route I think is a great idea.

I will give a word of warning for the Greenwich 10k; You get the pleasure of running up the steep hill THREE TIMES (now there is a good bit of thigh work for you)

7 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello James, thank you for sharing your thoughts on our events. I know that our Stratford and Greenwich events are super popular - great choices! A huge well done on all of your runs and best of luck to your upcoming events. Your feedback is always important to us, so do let us know should you ever need any support on race day. Thank you again for taking the time to review RunThrough events :)

Beoordeeld met 5 van de 5 sterren

I have entered many races with Run…

I have entered many races with Run Through since 2017 and have always had a great experience. The events are well organised and the staff / volunteers always friendly.

28 februari 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello - thank you for taking the time to share your thoughts, we really do appreciate it! I am so glad that you have had so many great experiences with us at RunThrough. Thanks again for joining us and we hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

I’ve run in Runthrough events for the…

I’ve run in Runthrough events for the last 3 years. It was really my introduction to running. As a “senior “ runner I was made to feel absolutely welcome. Every event I’ve run in I’ve found them to be extremely well organised, efficient and without doubt one of the best running organisations there is. A friendly atmosphere greets every runner. Nothing is too much trouble for them. If it’s a Runthrough event - I’m in !!!!

1 januari 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Mike, thank you for taking the time to share your thoughts - we love that you have had many great experiences with us at RunThrough! A huge well done on all of your running achievements and we hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

Victoria park 10k

Very well organised - the whole experience was amazing from start to finish, there was lots of things to do while waiting to start the race, a lot of refreshment options. The race it self was well maintained and organised, signs made it easy to find the way to go. Staff were friendly and really motivating everyone taking part.

3 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Joel, thank you for taking the time to share your thoughts on our Victoria Park event. It sounds like a fun and eventful day! A huge well done on your achievement - we hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

RunThrough Experience

RunThrough deserve real credit for everything they do behind the scenes at the events they organise. It’s not just about race day itself, it’s the preparation, organisation, and hard work that goes into creating and running each event from start to finish, including all the post event support as well.

The staff have always been incredibly supportive, approachable, and easy to contact whenever needed. I would definitely continue using RunThrough throughout my running journey.

6 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Raja, thank you so much for taking the time to share your thoughts. We love a RunThrough regular and we really value those who choose to come back to our events, time after time. I have passed on your feedback to the team, as I know they will appreciate your words. We hope to see you again soon :)

Beoordeeld met 5 van de 5 sterren

Great experience!

Every RunThrough event I've been to has been fantastic! The course, the atmosphere, the marshals, the medals - 10/10! My latest run was Newcastle-Gateshead 10k, I'm looking forward to the next one.

3 mei 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Rebecca, thank you for taking the time to send in your thoughts on our Newcastle Gateshead 10k - a huge well done to you for completing your race! It sounds like you had a fab experience, we hope to see you again soon!

Beoordeeld met 2 van de 5 sterren

Poor signage and marshalling

I originally booked a 10K at Hyde Park, but unfortunately Hyde Park/Run Through double booked. Instead of offering a refund, they only allowed me to switch to another event, so I chose the Victoria Park 10K.
The course itself was very congested. The 10k consisted of three laps around the park, but with a Half Marathon, 10K, and 5K all sharing the same route, it felt crowded alongside regular park runners. The faster runners would be dodging between the slower runners as the path was so congested.
The biggest issue was the lack of clear signage and poor marshalling. After completing my third lap, I asked two different stewards where the finish line was as I could not see the signs. Both simply told me to keep running ahead. I followed their advice and ended up running until my Strava hit 11K, meaning I missed the turn and ran an extra 1.56K. The route and distance markings were not very clear and the staff weren't helpful at all.
To top it off, my husband and I were given different medals despite completing the exact same race, which made it feel very impersonal. I enjoy running 10Ks, but I won't be using Run Through again.

3 mei 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Serena,

Thank you for taking the time to share your feedback, and please accept my sincere apologies for your recent experience. This is not reflective of the standard we aim to deliver at our events, and I would appreciate the opportunity to learn more about what happened.

If you would be willing to get in touch with us at info@runthrough.co.uk, we would very much like to invite you back to a future event so you can experience RunThrough at its best.

Additionally, if you could share a photo of the medals you received, we would be happy to arrange for a replacement so that it matches your husband’s medal, should you prefer.

I have spoken with the team regarding your comments. While our records indicate that all signage was in place, your feedback about the course experience has been noted and will be used to help improve our events moving forward.

Thank you again for your valuable feedback. We hope to welcome you back soon and provide you with a much better experience!

Beoordeeld met 5 van de 5 sterren

Great Job!

I am very glad to have such an experience with runthrough. Every single person was doing their job with a great smile. Everything was clear and enough before and during the race. Absolutely, i ll run with them a lot more.

3 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Burak, a huge well done on your race! It sounds like you had a great experience with us here at RunThrough. Thank you for taking the time to share your thoughts - we are looking forward to seeing you again very soon!!

Beoordeeld met 5 van de 5 sterren

Easy to book

Easy to book, all information sent in a timely manner, first time using bag drop which was easy to do and to collect after the race.
Nice and easy in the run up to the start and easy to get medal on completing

3 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Jayne, thank you so much for taking the time to share your thoughts - it sounds like you had a fantastic race experience! We hope to see you again soon and thanks once again for sharing your thoughts!

Beoordeeld met 5 van de 5 sterren

I love these events

I love these events! I have been to a handful of the events this year starting with a 5k run and now I have nearly 8 booked for the year including half marathons! The staff are fantastic and the events are very well organised. I usually attended them alone and never feel out of place! I genuinely look forward to attending and I am so grateful to take part in these races in the Northwest!

3 mei 2026
Review zonder uitnodiging
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Antwoord van RunThrough Events

Hello Carli, It sounds like you have had a lot of achievements this year so far, with plenty more to come! It sounds like you have had some great experiences, so thank you for taking the time to review your events. Best of luck to your upcoming races and we will see you soon :)

Beoordeeld met 5 van de 5 sterren

I've done a few Run Through events

I've done a few Run Through events: 10k, half marathon and marathon and I've always found it a hugely positive experience. My latest is the Newcastle Gateshead marathon. Organisation and volunteer support are always top notch and make for a great day. I have a few more to come this year and I'm looking forward to them with great enthusiasm 😍😍😍

3 mei 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Barry, thank you for taking the time to share your thoughts on our events. It sounds like you have some great achievements under your belt - well done you! I will be passing your review and thoughts on to the team, so thank you once again for sharing your feedback :)

Beoordeeld met 5 van de 5 sterren

Newcastle Gateshead marathon

I was concerned about doing a marathon that was 3 laps but it was brilliant as you got to know where the water stations were etc. The marshalls and organisation was fabulous. It was great to keep running alongside others that were doing the 10k / half marathon too as there were always plenty of runners about. The weather wasn’t great but the experience was amazing. Thank you!

3 mei 2026
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hello Colette, thank you for taking the time to share your thoughts on your race. Even though the weather wasn't great, it sounded like you had a fantastic time! I have passed on your feedback to the team - thanks again for sharing!

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