RushMyPassport.Ca Reviews 

91
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

very convenient for a handicapped person. The post office is much more accessible than the passport office. the form's instructions could be simpler i.e. some requirements need explanation email a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

So far this process has been relatively simple. However I have yet to obtain my passport. When it arrives I will submit my wife’s information. I’m somewhat skeptical at this time as the last step need... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I don’t understand why I had to fill out all my information online, only to print it off and have to hand write it all in anyway. Seemed like a huge waste of time. I appreciated that my postage was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a senior and only have a tablet. I needed to renew my passport for upcoming travel. I went on line, found the site. I could not believe how easy and uncomplicated the application was…..( you know... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gemeentehuis
  2. ook in
  3. Licentie- en registratiebureau
  4. Reisbureau
  5. Vereniging of organisatie

Geschreven door het bedrijf

We are your trusted online source for Canadian passport application assistance. Simplify your experience— utilize our smart-form automated wizard to ensure your application is completed and avoid unnecessary delays.

RushMyPassport.Ca

Geschreven door het bedrijf

The Most Convenient Way To Get Your Canadian Passport
- Passport Renewal - Replacement for Lost, Stolen, or Damaged Passports - New Adult Passport - Child Passport - Name Change

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(91)

68 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Very efficient!

19 mei 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you, Marc, for your review. We are always happy to hear that our customers are happy with our service offering. We look forward to serving your family members and friend with all of their passport needs.

Beoordeeld met 3 van de 5 sterren

so how do I know that is Rushmypassport is not…

I so I know this Rushmypassport is not selling my information on my passport? I need to get the correct answer from RUSHMYPASSPORT. I STILL NOT BEEN ANSWERED ON WHERE MY PASSPORT IS GW-EC20224EC

26 mei 2026
Review zonder uitnodiging
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

We understand your concern regarding the security and privacy of your personal information. RushMyPassport takes the protection of customer information seriously and maintains privacy and security measures designed to safeguard the information submitted through our services.

Beoordeeld met 5 van de 5 sterren

Cowansville QC office on South street.

I was in the Cowansville QC. They were extremely nice and helpful. There was just one lady there and she managed to help everybody filling their information. I had troubles either my right hand and she even helped me write mine. Great service

15 mei 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for sharing your experience! We’re delighted to hear that the team in Cowansville provided such friendly and helpful service.

Beoordeeld met 3 van de 5 sterren

It was an easy process

It was an easy process , but I never received a notification of when it will be delivered and how it will be delivered

27 mei 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for your feedback! We’re glad to hear the process was easy overall, though we apologize for the lack of delivery notifications and tracking details.

We understand how important those updates are, and we appreciate you bringing this to our attention. Thank you for taking the time to share your experience.

Beoordeeld met 4 van de 5 sterren

Profesional

Service was profesional and fast. I was not birocratic and polite

22 mei 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for your kind feedback! We’re glad to hear that you found the service professional, fast, polite, and easy to navigate without unnecessary bureaucracy.

We truly appreciate you taking the time to share your experience! 😊

Beoordeeld met 5 van de 5 sterren
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for your feedback! We’re glad to hear that your questions were answered and that we could assist you.

We truly appreciate you taking the time to share your experience! 😊

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, pleasant and informative advice from the experts!

8 mei 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Hello,

Thank you for your wonderful feedback! We’re glad to hear you received helpful, pleasant, and informative assistance from our team.

We truly appreciate you taking the time to share your experience! 😊

Beoordeeld met 5 van de 5 sterren

Speed

Speed
I was done in 10 minutes. Efficient service. Well laid out. Impressive.

13 mei 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

We're happy to hear that you had such a quick and efficient experience! It's great to know that you found our service and layout impressive. Thank you for your positive feedback.

Beoordeeld met 1 van de 5 sterren

READ THIS FIRST BEFORE YOU DO IT

After paying and completing the information for my child's passport application, they sent me a half-completed ADULT RENEWAL application as my end result/product, saying it is 100% complete. They also sent a useless personalized CHILD PASSPORT ORDER INSTRUCTIONS. All it indicates is one bullet point referring to an ADULT SIMPLIFIED RENEWAL PASSPORT APPLICATION they uselessly filled out, telling me where to sign and to 'gather required documents as instructed'. That is literally it. I selected child passport at the beginning of the process and entered all of the fields accurately, including the birthdate indicating my child is currently 12 years old.

There is no obvious way to contact them for help. If anyone from this company can read this, I expect my money back. If anyone would like help completing their own applications, Google is more helpful. Don't waste your money or the time of your life it takes to complete their fields that could lead to the wrong result (entirely) in order to receive something you can accurately get yourself for free.

11 mei 2026
Review zonder uitnodiging
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Good morning, We’re very sorry to hear about your experience and understand your frustration regarding the application type and the documents you received.

This is not the experience we aim to provide, and we take concerns like this seriously. A member of our team will be reaching out to assist you further and review your concerns in detail.

Beoordeeld met 5 van de 5 sterren
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for your kind feedback! We’re glad to hear you found the process easy and convenient.

We truly appreciate you taking the time to share your experience! 😊

Beoordeeld met 5 van de 5 sterren

I stupidly allowed my Passport to…

I stupidly allowed my Passport to expire in February, discovered this last Thursday and at the same time had previously booked a trip to Mexico April 11th. I had a week to obtain a renewed Passport. While I did have to wait five hours in the passport office on Tuesday I was able to pick up my renewed Passport yesterday and am able to travel tomorrow . All the staff at the new Granville Street office were extremely helpful and obviously motivated to try and process this difficult renewal situation as quickly as possible.

7 april 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

We're happy to hear that our team was able to assist with your passport renewal and help you travel to Mexico. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Easy to find -

Easy to find -
Easy to understand -
Easy to complete -
Easy to attach the picture -
Overall a great experience -
Just waiting for my passport -

24 maart 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for your wonderful feedback! We’re glad to hear the process was easy to find, understand, and complete from start to finish.

We appreciate you sharing your experience and hope you receive your passport soon! 😊

Beoordeeld met 3 van de 5 sterren

Wait time to see an employee

Wait time to see a passport employee was 1 hour which is much too long.

20 maart 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

We understand how frustrating long wait times can be, especially when you’re trying to complete something as important as a passport service. Waiting an hour is certainly not ideal.

Thank you for sharing your feedback it’s valuable and helps highlight areas where improvement is needed.

Beoordeeld met 5 van de 5 sterren

Passport Renewal

Renewing our passports at Service Canada was efficient. Our advisor was awesome, she was efficient, kind and took her time with us.

19 maart 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for sharing your experience! We’re glad to hear that your passport renewal process was efficient and that your advisor provided kind and attentive support throughout.

We appreciate you taking the time to share your feedback!

Beoordeeld met 2 van de 5 sterren

This site misleadingly presents itself…

This site misleadingly presents itself as a government affiliate to charge an unnecessary $89 service fee. While they facilitate the renewal, they provide little benefit over the official process:

No Speed Advantage: They imply faster processing by asking for travel dates, but the turnaround time is identical to the official government service.

Deceptive Interface: Their "process timeline" is merely a static image rather than a functional tracking tool.

Redundant Service: They simply provide a Canada Post label addressed to the same passport office you would use regardless.

You are paying a premium for a middleman to handle a task you can complete directly and more securely through official channels.

27 januari 2026
Review zonder uitnodiging
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

We’re very sorry to hear about your experience and understand your frustration. We take concerns like yours seriously and want to help clarify and address any confusion.

Our service is designed for travelers who may need additional guidance, document preparation support, and assistance navigating the passport process more efficiently. A member of our team will be reaching out to you directly to review your experience and provide assistance.

Thank you for bringing this to our attention we appreciate the opportunity to address your concerns.If you would like immediate assistance or clarification , please contact RushMyPassport Canada support at (833) 436-7065, and an agent will be happy to help resolve this for you. Thank you for your patience.

Beoordeeld met 3 van de 5 sterren

Wrong instructions.

The instructions said to place it in a FedEx envelope and yet the label was a Canada Post form instead of the FedEx label.
I went to the FedEx site to send it and was said they could not do it as it had a Canada Post label and they gave me instructions to the nearest Canada Post site.

19 januari 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you for bringing this to our attention, and we’re sorry for the confusion you experienced. We understand how frustrating it can be when shipping instructions and labels do not align.If you would like immediate assistance or clarification , please contact RushMyPassport Canada support at (833) 436-7065, and an agent will be happy to help resolve this for you. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

I arrived at 7:45 am

I arrived at 7:45 am. I waited in a short line until 8:30. I was on my way home before 9:15am. Great efficiency and service

12 januari 2026
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you so much for sharing your experience! We’re delighted to hear that your visit was smooth, efficient, and well-organized, and that you were in and out so quickly

We truly appreciate your feedback and are glad we could assist you. If you ever need help in the future, please don’t hesitate to reach out to us at support@expeditedtravel.com
or 877-503-9838. Safe travels!

Beoordeeld met 5 van de 5 sterren

Wow, so fast

Wow! Received my new 10yr passport in 3 days! Thank you

15 december 2025
Logo RushMyPassport.Ca

Antwoord van RushMyPassport.Ca

Thank you so much for your wonderful feedback! We’re thrilled to hear you received your new passport in just 3 days that’s fantastic news. We truly appreciate you choosing our service and are glad we could help make the process fast and smooth for you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer