Excellent! There aren't many places you go to where they don't try and maximise the money they can extract from you! I had my eye test and "back of eye" examination and then told my eyes hadn't chan... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The young lady who did my eye test was great- very professional and great at explaining everything and very knowledgeable. The only negative I’d say is they would sell a lot more prescription glasse... Toon meer
Bedrijf heeft geantwoord
Just popped into the West Norwood branch and Alex very kindly refitted the glasses I brought last year. I used to go to other high street opticians but the care and advice I get at this branch is seco... Toon meer
Bedrijf heeft geantwoord
The staff were friendly and efficient. My appointment was on time and the optician was very professional and explained things in an clear and understandable way.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Oogheelkundig centrum
- Oorarts
- Contactlenzen leverancier
- SEH-dienst
- Brillengroothandelaar
- Zonnebrillenwinkel
Over R Woodfall Opticians - West Norwood
Geschreven door het bedrijf
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contactgegevens
286 Norwood Road, West Norwood, SE27 9AF, London, Verenigd Koninkrijk
- 020 8670 4100
4,8
Uitstekend
270 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly staff. Excellent care and support
26 maart 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your lovely feedback! We’re delighted to hear that you found our team friendly and that you received excellent care and support. Your kind words mean a great deal to the whole team. 😊
Excellent service
7 augustus 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you so much for your kind words! We’re delighted you received excellent service. We really appreciate your support and look forward to welcoming you back to Woodfalls Opticians. 👓😊
Good opticians
The staff were friendly and efficient. My appointment was on time and the optician was very professional and explained things in an clear and understandable way.
5 augustus 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you so much for your lovely review! We’re delighted to hear you found our team friendly and efficient, and that your appointment ran on time. It’s especially pleasing to know that our optician explained everything clearly and in a way that was easy to understand. We really appreciate your kind words and look forward to welcoming you again! 😊👓
Very professional and helpful.
6 augustus 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind review! We’re delighted to hear that you found our team professional and helpful. We really appreciate your feedback and look forward to welcoming you back again. 😊👓
Antwoord van R Woodfall Opticians - West Norwood
Thank you so much for your lovely review! We’re delighted to hear that our team were courteous, helpful and patient. Providing friendly, personal customer service is something we take great pride in, and we really appreciate you taking the time to share your experience. 😊👓
The greeting at the reception was warm…
The greeting at the reception was warm and friendly. The young lady helped me choose.My glasses had a lot of patience l couldn't Decide what one's I wanted.
4 augustus 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you so much for your lovely feedback. We’re delighted to hear that you received such a warm and friendly welcome at reception and that our team member was so patient and helpful when helping you choose your new glasses. We understand that choosing the right frames can take time, and we’re always happy to offer advice without rushing you. We really appreciate you taking the time to share your experience!
friendly and approachable people
friendly and approachable people, great service, no pressure.
27 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your lovely feedback. We’re delighted to hear that you found our team friendly and approachable and were pleased with the service you received. We’re particularly pleased that you appreciated the relaxed, no-pressure approach. We believe customers should always have the time and freedom to make the right choices for themselves. Thank you for choosing Woodfalls!
Good service
22 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind feedback. We’re delighted to hear that you were pleased with the service you received. We really appreciate you taking the time to leave a review and look forward to welcoming you back again!
Woodfalls are the best
I’ve used Woodfalls for over 30 years, have always felt they take their time on getting my prescription on my glasses perfect.
3 augustus 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you so much for your wonderful review and, most importantly, for your incredible loyalty over the past 30 years! It means a great deal to know that you continue to trust Woodfalls with your eye care and that you appreciate the time and attention we take to get your prescription and glasses just right. We’re truly grateful for your continued support and are delighted to have looked after you for so many years!
Staff are very courteous and explain…
Staff are very courteous and explain procedures patiently. Thank you
20 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind feedback. We’re delighted to hear that you found our team courteous and patient in explaining everything. Providing a friendly, professional service is very important to us, and we really appreciate you taking the time to share your experience.
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're delighted to hear that you found our team helpful, friendly, and professional. Providing a welcoming experience and taking the time to support our patients is something we pride ourselves on.
We really appreciate your feedback and look forward to welcoming you back again soon!
Very helpful.
17 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're delighted to hear that you found our team helpful. Providing friendly, professional advice and making sure our patients feel supported is something we always aim for.
We really appreciate your feedback and look forward to welcoming you back again soon!
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your fantastic review!
We're delighted to hear that you enjoyed your experience with our team and were pleased with our selection of frames and pricing. We take great pride in offering a wide range of styles while providing friendly, professional advice to help our patients find the perfect pair of glasses.
Thank you for your kind words and support — we look forward to welcoming you back again soon!
Excellent service.
17 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're delighted to hear you received excellent service. Your feedback is greatly appreciated, and it's wonderful to know we met your expectations.
Thank you for choosing us, and we look forward to welcoming you back again soon!
Good service.
This branch of Woodfalls gives consistently good service. Staff are friendly and efficient.
20 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind review! We're so pleased to hear that you've consistently received good service from our team. It's wonderful to know you find our staff friendly and efficient. We really appreciate your feedback and look forward to welcoming you again soon.
Great staff & customer service have…
Great staff & customer service have been a satisfied customer for many years 👌🏽
18 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you so much for your kind review and for being a loyal customer for so many years. We're delighted to hear that you’ve always enjoyed great service from our team. Your continued support and trust mean a great deal to us, and we look forward to providing you with the same friendly service for many more years to come. 👌🏽
The staff were all friendly and…
The staff were all friendly and helpful, and the Optician that I saw was particularly helpful and took great care to discuss my future treatment for cataracts.
18 juli 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your thoughtful review! We're so pleased to hear that our team made you feel welcomed and supported. It's wonderful to know that your optician took the time to discuss your future cataract care and provided the information and reassurance you needed. We truly appreciate your feedback and look forward to continuing to support your eye care needs.
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your kind review!
We're so pleased to hear you found our team helpful and polite. Providing a friendly and professional service is something we pride ourselves on, so your feedback means a great deal to us.
We look forward to welcoming you again soon.
Everything excellent…
Useful reminder that appointment was due.
Prompt appointment.
Excellent assessment and customer friendly service.
Clear unpressured options.
1 juni 2026
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your wonderful review! We're delighted to hear that every aspect of your visit was excellent, from our appointment reminders and prompt service to your thorough assessment. It's especially pleasing to know you felt supported with clear, unpressured advice when discussing your options. We really appreciate your kind feedback and look forward to welcoming you again soon.
Antwoord van R Woodfall Opticians - West Norwood
Thank you for your lovely feedback. We're delighted to hear you experienced fantastic service and that our team made you feel welcome and well cared for. We really appreciate you taking the time to share your comments and look forward to seeing you again soon.
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