I didn’t have any major issues while using rx.casino, and everything functioned as expected during my sessions. Games loaded properly, navigation was clear, and I didn’t run into technical errors. At... Toon meer
Bedrijf heeft geantwoord
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Bonjour je suis inscris sur plusieur site de casino mais si vous voulez faire des rtraits de gains alors fuiez j ai voulu faire un retrait via skrill on me dit IMPOSSIBLE alors je donne un nouveau m... Toon meer
The slots run smoothly and the RTP feels fair so far. Deposits were instant, which is a plus. However the live chat response was a total grind had to wait forever to get a simple answer about my verif... Toon meer
Bedrijf heeft geantwoord
Chat support responds fast but all the systems take so long. My verification took about 1 week. But after chatting with support they approved it instantly. Now I wanted to withdraw but they sent an em... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Finding a casino you can trust shouldn't feel like gambling itself. At RX Casino, we focus on delivering fair games, reliable service, and support that actually helps. We've assembled a diverse collection of games from established providers like NetEnt, Evolution Gaming, and Pragmatic Play. Each title features certified RNG systems used across regulated casinos worldwide. Our support team consists of trained gaming professionals available around the clock to assist with questions and concerns. We implement responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion options. Our bonus structure is designed for clarity, with terms explained in plain language. Check our Trustpilot reviews to see genuine experiences from real players. We respond to feedback and continuously work to improve our service based on community input.
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Verenigd Koninkrijk
- rx.casino
2,8
Gemiddeld
36 reviews
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Slow systems
Chat support responds fast but all the systems take so long. My verification took about 1 week. But after chatting with support they approved it instantly. Now I wanted to withdraw but they sent an email telling me that my withdrawal was cancelled because the withdrawal option I used was not supported at the moment? So I wanted to change the withdrawal option but every time I click on cancellation it just declines. A red box at the right bottom shows up but with no text. I mean when my withdrawal option is usable why do you let people withdraw with this option and why don’t you cancel the withdrawal for the people after sending the email? I talked with support about this problem and I’m still waiting for internal help. It’s been only 2 days so hopefully it’s fixed next week.
21 augustus 2025
Review zonder uitnodiging
Antwoord van RX Casino
Hello,
Thank you for your feedback. We’re glad our support team could assist with verification. Some withdrawal methods may be temporarily unavailable due to technical reasons, which can cause cancellations or system errors.
Your case is under internal review, and our team will update you as soon as possible. Thank you for your patience.
Best regards,
RX.Casino Support Team
big bonus scam and terrible support
I used a reflink where it was black and white what bonus I would receive after depositing, so I deposited.
I didn't get anything, so I contacted support yesterday, who gave me a bonus but it wasn't activated, so today I'm writing about activation, and I get an answer that it's not possible because I deposited. Support blame me for thatXDDD
18 juni 2025
Review zonder uitnodiging
Antwoord van RX Casino
Hello,
We’re sorry for the confusion regarding the bonus. Please note that bonuses must be activated before making a deposit and are subject to specific terms and conditions. If a deposit is made first, the bonus may no longer be available.
Our support team provided information based on these rules. We invite you to contact us again via the website with your account details so we can review your case.
Kind regards,
RX.Casino Support Team
### **Complaint against RX Casino for Ihor P.
### **Complaint against RX Casino for withdrawal refusal and verification delays**
**Subject:** Complaint regarding delayed verification and refusal to process withdrawal – RX Casino
**Text:**
I registered at RX Casino and made a deposit of 500 zlotych polish. After playing on the platform, I requested a withdrawal of my winnings in the amount of 7000 zł polish. However, it's been 24 h and I still have not received my money.
The casino requested identity verification, which I completed by submitting a photo of my ID on 13.05.2025. Despite this, the verification has not been completed, and customer support either does not respond or keeps saying they will "check later." The app also fails when I attempt to request a withdrawal.
I would like to note that the company behind RX Casino is reportedly registered under number **HE420258**, presumably in Cyprus. However, there is no valid gambling license displayed on the website or available for public verification. I suspect that this platform is operating outside of legal frameworks and is intentionally blocking player withdrawals.
I kindly ask that an investigation be conducted into the activities of RX Casino, and that appropriate action be taken to ensure the return of my funds. I am prepared to provide proof including screenshots of my balance, support chat history, and verification submission confirmation.
In my opinion, RX Casino is acting fraudulently.
14.05.2024
13 mei 2025
Review zonder uitnodiging
Antwoord van RX Casino
Hello Ihor,
Thank you for your feedback. Withdrawals are processed only after successful account verification, which may take some time depending on document review and system checks. A 24-hour wait does not indicate a refusal.
Please contact our support team via the official website with your account ID so we can assist you further.
Best regards,
RX.Casino Support Team
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