Rykä Reviews 

I wouldn't have even given this one star it's not worth it at all! Your customer service is severely lacking in courtesy kindness and resolving an issue. I was sent a return label that I could return my shoes by mail or I believe he said (And I'm not even sure because he did not speak clearly) FedEx was the other option. Of course I opted for the free United postal service return.

So I call to check on the return, which was sent October the 7th, today is October 18th, and he tells me they have not received it yet. And that the refund could take up to 3 to 4 weeks!!!!!!!!!! Excuse me???? At this point I am taking this to the Better Business Bureau. It is totally insane to have to wait a month for a return to be processed! And as far as I am concerned the product is hugely lacking. I DO NOT RECOMMEND THIS PRODUCT OR THEIR COMPANY.

Shoes fell apart at the sole after 12 months. I was advised to return for a refund. They were never worn in rain, or were submerged in water- only worn to gym a few times a week. I paid for shipping to return and was contacted via email and informed that the damage was not considered a manufacturing issue. I spoke to a manager and she told me that she had no authority to change the decision. I will never buy another pair!

Purchased 2-shoes in one order, and Rykä submitted and held two charges against my credit card 1) for the items before taxes and charged under their affiliate company-FamousFoot wear 2) full charge for the same items including taxes.

Not sure if Rykä /Famous Footwear does this to pretend they are selling more than reality? But it is a horrible practice of drawing down against a customer’s credit limit (over extending charges twice, which is not necessary)! Furthermore, when I called the customer service desk at 1 (888) 295-8864, the representative could not explain WHY this happened…, so 20-minutes later the ‘so called customer service manager’, named Wendell, got on the phone and he proceeded to raise his voice and continuously cut me off when I tried explaining my concern.

Why would any company want to have Wendell as a customer service manager that yells and argues with customers!!??

Despicably poor customer service that reflects horribly on Rykä/FamousFoot wear company, which is just as bad as double charging for the same order!!! If it was possible to rate “0” stars, that would more appropriately reflect this awful experience!

The soles tore away from the shoe within the first month of "normal" wear. Customer service was also so terrible that I ended up having to keep them until I could afford to buy a new athletic shoe of a different brand. Will never buy Ryka again which is too bad as it is a comfortable shoe otherwise.

I did some internet research on women's walking shoes. They mentioned Ryka. Tried them on. They may have a European name but surely do not fit European feet. You need big/wide heels or you slip right out. Are they related to Skechers? Same problem there. If you are blessed with perfect feet stick to Nike, Reebok, New Balance and others. But never Ryka or Skechers.

I have problem feet due to an odd assortment of issues. They are small, but very wide and I have a high arch as well. 50 years of struggles have resulted in my wearing sandals all year long.

Ryka has made the first and only pair that wide is truly wide and my big toe does not overhang creating calluses during my long walks.

Well done.
A+++++++++