Ordered for the first time and when the necklace arrived it appeared unfinished- the tag that should be at the end of the necklace and is clearly displayed in the images on the website and in the mark... Toon meer
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Lees wat reviewers zeggen
I have purchased Saege’s products several times . The quality is amazing and compliments are certain when I wear the items . Received the items in goods time - great packaging and value for money ‘o... Toon meer
Ordered 3 resin bangles Beautiful product Looks expensive BUYER BEWARE, size is extremely small. I was unable to get them on! To return from Canada to United Kingdom would cost me the same h... Toon meer
Every item I have bought is just beautiful. My initial necklace receives lots of praise when I wear it. Worn on holiday and does not tarnish in swimming pool. Bought one for my granddaughter as well... Toon meer
4,3
Uitstekend
300 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Easiness
Easiness, beautiful carved items on necklace. Which sits nicely on your neck.
23 juni 2025
Review zonder uitnodiging
NO costumer service and poor quality
Really bad costumer service, I reached out to them with a ring that completely broke into two pieces. I’ve barely even worn it, and it’s only about two months old.
It’s really poor quality, which is such a shame since it’s a beautiful piece (design wise).
But there’s zero respond from the costumer service via. Email, and everything just seems a little shady tbh.
If they wanted happy costumers, they would answer asap and try to solve the problem.
I am very disappointed, cuz I really wanted to like this brand and I feel like I gave them a fair chance to prove their customer care.
Not very happy with this whole situation, so watch out with shopping here. Wouldn’t at this point recommend.
30 juni 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Maja,
We’re so sorry to hear about your experience — this is not the standard we aim for at all.
We’ve looked into our system using the name and details provided, but couldn’t locate any previous messages from you. That said, we've now reached out directly via email so we can make this right as quickly as possible.
We take quality and customer care seriously, and we genuinely appreciate you bringing this to our attention. Let’s get this resolved for you.
Warm regards,
The SAEGE Team
I ordered 3 bangles in bright orange
I ordered 3 bangles in bright orange, bright green and bright pink. The delivery was very long. I even thought the package got lost. It arrived today and what a disappointment, the colors are not at all what they look like on the website. And the quality is nothing special. You can get nicer and 1/2 price from Zara. It was quite a disappointement. When I shared that with them, they were very quick to tell me the return will be payable by me. I was quite shocked as I did not order these specific items but some much brighter advertised on the web.
3 juli 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Marie,
Thank you for your feedback — and we’re genuinely sorry to hear that you were disappointed with your recent order.
We’ve looked into this carefully, including reviewing the images you shared with our team. Based on our product photography and the images you provided, the colours of the bangles appear consistent — keeping in mind natural differences due to lighting, screen brightness, and individual perception.
While we understand your reference to the colours as “bright,” our product names (Kiwi, Rosa, and Arancia) do not include that term, nor do we advertise them as such. That said, we’re sorry if the tones didn’t meet your expectations.
Regarding the return process: our website clearly outlines that return shipping is the customer’s responsibility unless an item arrives damaged or faulty — in which case we fully cover the return. As the pieces received match what was ordered and are not faulty, this would fall under preference rather than an error on our part.
We also appreciate your comment on delivery time. Shipping to Spain is estimated at 3–7 business days, and we’ve confirmed your order was delivered on the 7th business day. While this was within our stated timeframe, we always aim to deliver as fast as possible and apologise if this felt longer than expected.
Lastly, we’re really saddened by your comment comparing our jewellery to fast fashion retailers. SAEGE is a small, independent brand committed to designing high-quality, long-wearing pieces — and feedback like this, while taken seriously, can be disheartening for a growing team that puts genuine care into each order.
We do truly value your opinion and thank you for giving us a try.
Warm wishes,
The SAEGE Team
Did not receive my order that was…
Did not receive my order that was supposed to be delivered on 20th of June. I was on vacation and just returned, but did not find the package or a note.
1 juli 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Melissa,
We’re really sorry to hear that your order hasn’t arrived!
Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.
We’ll do everything we can to resolve this as quickly as possible 💛
Warmly,
The SAEGE Team
Beautiful bracelet
The product is amazing but the delivery time was longer than expected but it would not deter me from purchasing again
3 juni 2025
Review zonder uitnodiging
Lovely necklace
Lovely necklace, just a shame that there are lots of cheaper exact copies available ie Amazon! I thought i was buying something unique! Must say it’s put me off wearing!
30 juni 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Lianne,
Thank you for your honest feedback—we truly appreciate you taking the time to share your thoughts.
We're so glad to hear you found the necklace lovely. We understand your concern and want to assure you that we put great care into the quality and presentation of our pieces to provide a special experience for our customers.
Your comments have been noted and shared with our team, and we truly hope you’ll still enjoy wearing your piece.
Warmly,
The SAEGE Team
Though stunning and I loved it
Though stunning and I loved it , within 5 minutes of wearing it the A fell off .
25 juni 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Annmarie,
We’re so sorry to hear this — that’s definitely not the quality we aim to deliver.
Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a replacement.
Warm wishes,
The SAEGE Team
Their products are beautiful
Their products are beautiful, I ordered a stunning necklace for my holiday and it arrived very quickly and I loved it, so I went on to buy some bangles they were offering buy 2 get 1 free, however delivery wasn’t as quick and as I also wanted these for my holiday, I started to panic. I contacted customer service and they were very good at keeping me informed. Bangles did arrive yesterday in time for my holiday and they are stunning.
27 juni 2025
Review zonder uitnodiging
It nearly took 3 weeks for delivery
It nearly took 3 weeks for delivery, when it was delivered I only had one product out of four arrive.
The bangle that did arrive is beautiful and looks well made. It’s a shame that the delivery is long and you don’t get everything you ordered.
9 juni 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Megan,
We’re so sorry to hear about that.
Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.
We’ll do everything we can to resolve this as quickly as possible 💛
Warmly,
The SAEGE Team
Stunning jewellery
Stunning jewellery. So much choice I couldn’t make my mind up!! Items look exactly as displayed on the website - all gorgeous. Not to mention the excellent customer service I recieved when wanting to exchange a product. Would definitely reccomend 💕
27 juni 2025
Review zonder uitnodiging
Wife is very pleased with neck less
Wife is very pleased with neck less . Swam for 10days in oool and sea on holiday . No tarnishing or discolouration. Thankyou
27 juni 2025
Review zonder uitnodiging
Lovely necklace and already 3 of my…
Lovely necklace and already 3 of my friends have ordered the same ♥️
26 juni 2025
Review zonder uitnodiging
Very prompt in response and great…
Very prompt in response and great service.
19 mei 2025
Review zonder uitnodiging
Need to give sizing .I am not fat but…
Need to give sizing .I am not fat but there is no way I can get these lovely colored bangles over my hand .
23 juni 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Janice,
We’re so sorry to hear this.
Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a resolution.
Warm wishes,
The SAEGE Team
The necklaces are such good quality
The necklaces are such good quality, and look amazing. I’ve received so many compliments on my necklace!
23 juni 2025
Review zonder uitnodiging
Took forever to arrive! Not the best quality!
Took forever to arrive!
Not the best quality glad I bought them with the offer of 3rd item free.
When opening the box the necklaces (both of them) we all knotted and tangled they’d just been put in the box not placed in the sponge for them to avoid this. Still for £30 per necklace (I bought 2 one as a gift) and a pair of earrings for £60 I don’t think the quality is there. Shame!
17 juni 2025
Review zonder uitnodiging
Antwoord van Saege
Hi Lucy,
We’re so sorry to hear about your experience — this is not the standard we aim for at all.
Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.
We’ll do everything we can to resolve this as quickly as possible 💛
Warmly,
The SAEGE Team
Passar bra nu till sommaren!
17 juni 2025
Review zonder uitnodiging
The necklace was so beautiful and…
The necklace was so beautiful and shipping was quick. Used it on my trip to Maui and got so many compliments
8 mei 2025
Review zonder uitnodiging
What you see is what you get
What you see is what you get. Lovely bangles and ordering is easy.
18 juni 2025
Review zonder uitnodiging
Très joli jonc
18 juni 2025
Review zonder uitnodiging
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