SAFARI.COM Reviews 1.766

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sara was absolutely amazing to work with. She created five different itinerary options for us to choose from based on the criteria and budget I provided for our family trip to Kruger National P... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lana was simply amazing! She made the entire process super smooth- from shortlisting the right lodge to planning the logistics and even helping me with check-ins for my flights- everything made my exp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the beginning of our booking process in December to the safari itself, everything has been easy and smooth. We found it very reassuring that the safari lodges we were interested in worked in tand... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far, I’m very satisfied with our Safari.cim purchase to Mont Echo. I’ve been kept informed. The service so far has been very gratifying. Darren did a great job in assisting my reservation. Very pat... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. Reisbureau

Geschreven door het bedrijf

Why can't the experience of a lifetime be effortless to plan? At Safari.com, we handle every detail to ensure your journey is seamless and memorable. Share your details and an expert will reach out to assist you.

Full Service At No Additional Cost and Best Price Guarantee

Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.

Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.
Winner of Africa's Leading Safari Company at the World Travel Awards in 2024 and 2025, SAFARI.COM has been trusted by over 59,000 travellers since 2006. Here's why: Your own dedicated safari specialist stays with you from your very first enquiry through to your return home. One point of contact who knows your trip inside out, before, during, and after your safari. You pay the same rates as booking directly with the lodges. We earn our income from commissions paid to us by our suppliers, which means our expert advice and fully tailor-made itineraries cost you nothing extra. Should you find a better like-for-like rate, we will match it. Every new booking includes complimentary travel insurance with up to $5,000 in cancellation cover and $2 million in medical protection. Our service covers everything: accommodation, flights, transfers, car hire, activities and any extras.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Candis Sequera’s assistance is exceptional

Candis Sequera’s assistance is exceptional in terms of competence. Very quick, friendly and accurate responses to our requests at any time. We look forward to being in touch with her again.

20 april 2026
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Antwoord van SAFARI.COM

Thank you so much for your kind words about my support. I’m really glad the planning has felt quick, friendly, and clear, and I’m looking forward to staying in touch as your African safari adventure gets closer.

Candis, SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Customer Service

Dolan provided wonderful customer service!!

17 april 2026
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Antwoord van SAFARI.COM

Thank you for the kind words and for booking with Safari.com. I’m so pleased I could help and make the planning process feel easy as you get ready for your African safari adventure.

Dolan, SAFARI.COM

Beoordeeld met 5 van de 5 sterren

I booked a safari through Safari.com…

I booked a safari through Safari.com and had a great experience overall—definitely a 5-star process for us.
There was a little back-and-forth at the beginning, which was probably just part of me gathering information and figuring out exactly what we wanted. Once everything was clear, things moved along smoothly.
Monique was wonderful to work with—very responsive, helpful, and easy to communicate with. She answered all of my questions and made the whole process feel easy and well organized.
In the end, everything came together beautifully and I feel really confident about our plans. I would absolutely recommend Safari.com to anyone planning a safari.

17 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Paula, thank you for the kind words, I’m so glad I could help make the planning feel clear and well organised once everything clicked. It’s great to hear you’re feeling confident about your upcoming trip to Victoria Falls.

Monique, SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Everything was really good organized by…

Everything was really good organized by Safari.com. So happy with the experience

11 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Laura, thank you for the kind words, we are so glad everything has been well organised so far and that you’re happy with the experience.

The SAFARI.COM Team

Beoordeeld met 5 van de 5 sterren

The organization so far has been amazing

The organization so far has been excellent. Candis has advised us on everything—hotels, transfers… We feel very relaxed and excited about our trip!

19 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Laura, thank you for your lovely feedback. I’m so glad I could help with the planning and make everything feel easy and reassuring as you count down to your safari in the Kruger area.

Candis

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

So excited to experience Africa!

Just booked a trip to South Africa (Cape Town, Kruger National Park, Victoria Falls, and Okavango Delta) via Safari.com for Sept 2027 including all accommodations, transportation and safaris. Booking process very smooth. Lana was very professional & responsive! Soooo excited to experience Africa!

16 april 2026
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Antwoord van SAFARI.COM

Rebecca, I’m so pleased I could help make the planning for your South Africa, Victoria Falls and Okavango Delta journey smooth and stress free. You have an incredible itinerary ahead, and I think the Okavango Delta safari days will be a real highlight as you explore the waterways and wildlife. If you snap any great photos out there, I’d love to see them, and we may even share a few on our socials.

Lana

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Great experience

The experience with safari.com from the initial enquiry to booking was excellent.
Leigh-Ann arranged everything and got me a fantastic rate. I highly recommend.

16 april 2026
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Antwoord van SAFARI.COM

Hi Paul, I’m so glad to hear the journey from enquiry to booking was so smooth and that I could secure you a fantastic rate. You have an incredible time ahead at Hoyo Hoyo Safari Lodge.

Leigh-Ann

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

The bSmooth and Responsive Booking Experience So Farooking process with Safari.com has…

The booking process with Safari.com has been smooth and efficient so far. Cearl has been very responsive and helpful in assisting with our safari arrangements. Looking forward to the upcoming trip.

18 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Thank you for the kind words. I’m so pleased I’ve been able to help make the booking process smooth and efficient as you plan your African safari adventure.

Cearl

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Monique was amazing

Monique was amazing! She was so helpful and responded to all of our inquiries.

18 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Tamara, thank you so much for your kind words. I’m really glad I could help and be on hand for all your questions as you get ready for your time at Sanbona Wildlife Reserve. The guided nature drives in the reserve are a wonderful highlight!

Monique

SAFARI.COM

Beoordeeld met 4 van de 5 sterren

I have booked my tickets through…

I have booked my tickets through safari.com and waiting to get an over all experience of my upcoming trip.

18 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Shaik Mubarak, thanks for booking with Safari.com and for taking the time to leave a review. We are excited for you to experience the Kruger area.

The SAFARI.COM Team

Beoordeeld met 4 van de 5 sterren

You really only find out about good service when something goes wrong!

After an initial glitch in not receiving an email following an enquiry (might have been my end!!), once I was connected with Shann it was very good service. She offered many options and was very attentive and polite. We had a few issues arranging payment with my credit card caused by my bank but Shann patiently offered help and options until it all went through. Very happy with the service.

16 april 2026
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Antwoord van SAFARI.COM

Hi David, thanks for the lovely feedback, and I’m glad we got everything sorted after that initial email hiccup and the payment challenges. I’m really pleased I could help with options and keep things moving smoothly. You have some special time ahead at Victoria Falls, and I think you’ll love the sunset cruise on the Zambezi.

Shann

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Amazing customer service.

Amazing customer service.
Prompt response and worked hard to accommodate our schedule.

16 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Indra, thank you for the lovely feedback, we are so pleased we could work around your schedule and make the planning feel easy. You have a fantastic safari ahead in the Garden Route area.

The SAFARI.COM Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service so far. Darren Robertson Has helped me book and make arrangements. Available via text daily, which I love. I will update this after my trip. The customer service has been stellar.

16 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Kathleen, thank you for the lovely feedback. I’m so pleased I’ve been able to help with your plans and be on hand by text whenever you need. I can’t wait for you to experience your African safari adventure.

Darren, SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Very smooth booking experience

Very smooth booking experience - Can't wait for it!

15 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Amit, thanks for your lovely review, I’m glad the booking process felt so smooth. You have an exciting safari ahead at Sanbona, and those twice-daily game drives are a real highlight.

The SAFARI.COM Team

Beoordeeld met 5 van de 5 sterren

Highest recommendation for Safari.com

I cannot praise Safari.com enough. We have been very difficult clients as our trip was planned more than two years ago and it had to be replanned several times due to serious health issues. No complaint ever from Sara who always was the kindiest person and never got tired to reply to all our questions and needs. She was extremely quick in answering the >100 mails we exchanged, even outside of business hours and working days. Sometimes it just took minutes to get a reply. Just incredible. More: the pricing policy of Safari.com seems very fair to me, the total balance more than matched my expectations. I am sure I wouldn't have gotten this rate with a German tour provider. Our trip only starts next week but already now it is clear for me that I would do it again with Safari.com. 100 % recommendation.

14 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Stefan, thank you for the wonderful review and for your patience through all the replanning. I’m really glad I could be there for you and help make everything feel clear and manageable, and I appreciate your trust in our pricing and advice. With your trip coming up soon, I think you’ll really enjoy easing into Namibia with some relaxed time in Windhoek before the safari adventure continues.

Sara

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Keith was very helpful and fast and…

Keith was very helpful and fast and attentive with each response.

14 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Stephen, thank you for your kind words. I’m really glad I could be helpful and quick to respond, and I’m excited for you to experience your African safari adventure and all the wildlife moments it brings.

Keith, SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Great response times

Great response times. They listened and got me exactly what I wanted in my budget

14 april 2026
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Antwoord van SAFARI.COM

Hi John, thanks for your lovely feedback. We are really pleased we could listen carefully and shape a safari that fits what you wanted within your budget. You’ve got an exciting stay ahead in the Kruger area, with classic game drives and plenty of time to soak up the bush.

The SAFARI.COM Team

Beoordeeld met 4 van de 5 sterren

Looking forward to our dream trip to Africa!

We are still in the planning stage. Pascal JOhn came highly recommended . He has been extremely patient and informative about our options. We are looking forward to starting our dream trip to Africa!

13 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Simone, thank you for your lovely review, I’m so pleased I could help you explore the options and shape your dream African safari adventure. The planning stage is often the most exciting, and I can’t wait for you to start experiencing it all for real. If you snap any great photos out there, I’d love to see them and share a few on our socials if you’re happy for us to do so.

Pascal John

SAFARI.COM

Beoordeeld met 5 van de 5 sterren

Safari.com have made things so easy

Safari.com have made things so easy - love the WhatsApp business chat!

14 april 2026
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Hi Laura, thanks for your kind words, we are so glad the WhatsApp Business chat has made the planning feel easy! We are really excited for you as your African safari adventure comes together.

The SAFARI.COM Team

Beoordeeld met 5 van de 5 sterren

We haven’t travelled yet but so far the…

We haven’t travelled yet but so far the process has been seamless and very personalised. They’ve helped with some requests re allergies and just generally been super responsive.

25 september 2025
Review zonder uitnodiging
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Antwoord van SAFARI.COM

Thank you for the kind words, we are really pleased the planning has felt seamless and personalised and that we could help with your allergy requests. We’re excited for you to experience your upcoming African safari adventure.

The SAFARI.COM Team

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