From the beginning of our booking process in December to the safari itself, everything has been easy and smooth. We found it very reassuring that the safari lodges we were interested in worked in tand... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sara was absolutely amazing to work with. She created five different itinerary options for us to choose from based on the criteria and budget I provided for our family trip to Kruger National P... Toon meer
Bedrijf heeft geantwoord
Lana was simply amazing! She made the entire process super smooth- from shortlisting the right lodge to planning the logistics and even helping me with check-ins for my flights- everything made my exp... Toon meer
Bedrijf heeft geantwoord
So far, I’m very satisfied with our Safari.cim purchase to Mont Echo. I’ve been kept informed. The service so far has been very gratifying. Darren did a great job in assisting my reservation. Very pat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Why can't the experience of a lifetime be effortless to plan? At Safari.com, we handle every detail to ensure your journey is seamless and memorable. Share your details and an expert will reach out to assist you.
Full Service At No Additional Cost and Best Price Guarantee
Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.
Winner of Africa's Leading Safari Company at the World Travel Awards in 2024 and 2025, SAFARI.COM has been trusted by over 59,000 travellers since 2006.
Here's why:
Your own dedicated safari specialist stays with you from your very first enquiry through to your return home. One point of contact who knows your trip inside out, before, during, and after your safari.
You pay the same rates as booking directly with the lodges. We earn our income from commissions paid to us by our suppliers, which means our expert advice and fully tailor-made itineraries cost you nothing extra. Should you find a better like-for-like rate, we will match it.
Every new booking includes complimentary travel insurance with up to $5,000 in cancellation cover and $2 million in medical protection.
Our service covers everything: accommodation, flights, transfers, car hire, activities and any extras.
Contactgegevens
Watershed, 17 Dock Road, Victoria & Alfred Waterfront, Cape Town, 8002, Cape Town, Zuid-Afrika
- +1 888 SAFARIS
- helpmeplan@safari.com
- safari.com
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our first time in Africa is absolutely amazing!
Booked our trip for Capetown, Okavango delta and Victoria falls with Leigh-Ann was seamless. We’ve already had our amazing time in Capetown and now enjoying the beautiful camp Moremi very much even in the rain, we look forward to what Victoria falls has to offer later.
28 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Cindy, I’m so glad I could make planning your Cape Town, Okavango Delta and Victoria Falls journey seamless and that you’re enjoying the Delta even with a bit of rain. There’s something special about being out on safari when the skies change and the landscape feels extra alive. I can’t wait for you to experience the beauty of Victoria Falls next. If you happen to capture some special moments along the way, I’d love to see your photos, and with your permission we may even share a few on our socials.
Leigh-Ann, SAFARI.COM
No insurance cover as advertised
No insurance cover as advertised
Poor customer service
Won’t be booking with again
19 februari 2026
Antwoord van SAFARI.COM
Hi there,
Thank you for flagging this, and sincere apologies for the worry. We identified that your completed booking form had not been picked up on our side, which delayed sending through your insurance documentation.
Your dedicated consultant will be reaching out to you directly today with your full policy details. If you would like to get in touch with us sooner, please do not hesitate to email us on helpmeplan@safari.com or call 1-888-723-2747.
We want to make sure everything is in perfect order well ahead of your trip.
Kind Regards,
The Safari.com Team
Denise Heemro is wonderful to work with…
Denise Heemro is wonderful to work with and we appreciated all of her efforts. Highly recommend!!
4 maart 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Pat, I truly appreciate your kind feedback. It has been a pleasure assisting with your safari plans, and I’m thrilled that your African adventure is just around the corner. There’s nothing quite like being out in the bush as the day begins, with wildlife starting to stir and the landscape coming to life. I hope your journey is filled with unforgettable sightings and special moments.
Easy Booking!
From the moment I reached out, Anja was so helpful. She answered all my questions and created a 2 night trip for us in Sanbona that we cannot wait to go on! Everything was easy to understand and Anja was so attentive and answered all our questions. I highly recommend you book through Safari.com!
3 maart 2026
Antwoord van SAFARI.COM
Hi Laura, I’m so glad I could help make planning your getaway to the Sanbona area simple and clear. It was a pleasure answering your questions and tailoring the perfect two-night safari, and I can’t wait for you to soak up those early morning game drives in the reserve.
Anja
SAFARI.COM
Antwoord van SAFARI.COM
Thank you for your kind words, we’re so pleased you found everything efficient and helpful. We can’t wait for you to experience your African safari adventure.
The SAFARI.COM Team
Kapama River Lodge
Kapama River Lodge. The lodge was beautiful, the guides and staff were first class, and I was mesmerized by the sights I got to see on the safaris. Just absolutely beautiful trip. Safari.com made the process effortless.
2 april 2025
Antwoord van SAFARI.COM
Hi Jason, thank you for the wonderful feedback, we are so pleased Safari.com could make everything feel effortless. It’s fantastic to hear how much you enjoyed the Kruger area and those twice-daily game drives with expert guides.
The SAFARI.COM Team
Working with Anja has made this…
Working with Anja has made this experience so easy. They are very informative, nice get back to very quickly.
21 januari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Charlena, thank you for your kind words. I’m so glad I’ve been able to make the planning feel easy and keep everything clear and quick for you. You have such a special safari ahead in the Masai Mara, and flying into the bush by light aircraft is an unforgettable start. If you capture any great moments out there, I’d love to see your photos and we may even share a few on our socials.
Anja, SAFARI.COM
Headed to Sanbona!
I booked through safari[dot]com for a 2 night safari to Sanbona reserve with the assistance of Monique Plaatjies, who was very helpful in clarifying information. What I appreciated most was her quick replies on WhatsApp to all my questions. Her reliability was reassuring!
3 maart 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Jae Song, I’m so glad I could help make planning your Sanbona reserve safari feel clear and reassuring, and I’m pleased the quick WhatsApp updates made things easy. You have some fantastic wildlife viewing ahead, especially heading out on those daily nature drives. Wishing you an unforgettable adventure filled with incredible sightings, peaceful moments in nature, and memories that will last a lifetime.
Monique, SAFARI.COM
IZANNE our booking consultant made the…
IZANNE our booking consultant made the booking process easy and was very helpful. Nothing was to much trouble and she was very prompt with anything we requested. Also big shout out to Bonnie as well. Sorry to hear she got sick. Hope she is on the mend now. Thanks again.
27 februari 2026
Antwoord van SAFARI.COM
Hi Steve, thank you for your kind words, I’m so pleased I could make the booking process easy and be on hand with anything you needed. Bonnie will really appreciate the shout out too, and I’ll be sure to pass on your well wishes. I can’t wait for you to experience your African safari adventure, especially those first game drives out in the bush. If you snap any great photos on the trip, I’d love to see them.
Izanne
SAFARI.COM
Anja Meyer was awesome to work with.
2 maart 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Kathi, thank you for the kind words. I’m so pleased I could help you plan your upcoming African safari adventure, and I can’t wait for you to experience those early morning game drives out in the bush. If you snap any great photos on the trip, I’d love to see them.
Anja Meyer
SAFARI.COM
Book your trip with Mel at Safari.com!
I had the most amazing experience with Mel helping to plan the trip of a lifetime for us to Africa! I had struggled to get responses or clear advice from several other travel agencies and was trying to piece together an itinerary myself. Mel was a breath of fresh air, promptly offering to help plan our entire trip. We had a full itinerary mapped out within a day, which we requested some tweaks to and these were easily accommodated. And Mel reassured us and put our concerns around safety and comfort at bay with her incredible first hand knowledge of the destinations.
28 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Hayden, thank you for the lovely review. I’m so pleased I could help pull everything together quickly and put your mind at ease with clear, first-hand guidance as you plan your time in Cape Town, the Winelands, Victoria Falls, the Kruger area and Rwanda. I think you’re really going to love the guided visit to Victoria Falls, it’s one of those places that still stops you in your tracks.
Mel, SAFARI.COM
Fantastic experience booking our 4 day…
Fantastic experience booking our 4 day safari. Leigh-Ann was fantastic. Super quick responses, all the info I asked for. Honestly felt like nothing was too much trouble.
1 maart 2026
Antwoord van SAFARI.COM
Suzanne, thank you so much for the kind words. I’m really glad I could make booking your 4-day African safari adventure feel easy and that you had everything you needed quickly. I can’t wait for you to experience those early morning game drives out in the bush. If you snap any great photos on the trip, I’d love to see them.
Leigh-Ann, SAFARI.COM
Stress-Free Booking
I had a great experience booking through Safari.com. The team provided exceptional support to ensure every detail of my travel was covered, and I felt fully accommodated despite being in different time zones. Their expertise and professionalism gave me complete confidence in my travel plans. I highly recommend them to anyone looking for a truly stress-free booking experience!
17 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Bahia, thank you for the wonderful feedback. We are so glad our team could make the planning feel easy and fully supported across time zones. You have an incredible safari ahead at Sanbona, and we think you’ll love heading out on game drives each day with plenty of time to soak up the wilderness. If you capture any great moments out there, please send your photos through, we’d love to see them and share a few on our socials.
The SAFARI.COM Team
So far safari.com has been flawless
So far safari.com has been flawless. They are treating us really well and made everything 100x easier.
28 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Xavier, thanks so much for the lovely feedback, we're really glad we’ve been able to make everything feel easy and well looked after. Mauritius is going to be a treat, especially that white sand and lagoon time with those unforgettable sunsets.
The SAFARI.COM Team
Excellent service so far and looking forward to the the 4 day trip
I had my doubts at the start but the service provided by Zene from Safari was nothing short of amazing. Thank you
18 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Hi Bert, I’m so glad I could help and that you’re feeling excited about your upcoming African safari adventure. A four-day safari is the perfect taste of the bush, and I can’t wait for you to experience those early morning game drives and everything they bring.
Zene, SAFARI.COM
Loved that it was quick and easy
Loved that it was quick and easy via WhatsApp! Super helpful to talk with a live person and have it curated to my group.
3 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
McKenna, thank you for the lovely feedback! We are so glad WhatsApp made the planning quick and easy while still feeling personal. You have an incredible trip ahead, and we think you’ll especially love getting out on a game drive in Chobe to see those big elephant herds. If you capture any great moments out there, please do send a few photos our way.
The SAFARI.COM Team
I loved everything about the…
I loved everything about the experience! Very good overall, staff very nice !
1 januari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Justine, thank you for the lovely feedback, we are so glad you’ve enjoyed the experience so far! We can’t wait for you to get out on safari and soak up those early morning game drives in the bush. If you snap any great photos on your African safari adventure, we'd love to see them, and we may share a few on our socials.
The SAFARI.COM Team
If you are truly looking for a 5*…
If you are truly looking for a 5* personalized, 24/7 service, you MUST contact Leigh-Ann! This is our 1st experience with Safari.com where we will be celebrating my wife's 50th (oh sorry, her 40th!) at the Kruger National Park, next, our 25th Wedding Anniversary in Tanzania!
26 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Nick, thank you so much for your kind words. I’m thrilled to be helping you plan these special celebrations, and I can’t wait for you to experience the Kruger area, especially those early morning game drives when the bush is at its most active. Wishing you an unforgettable safari!
Leigh-Ann
SAFARI.COM
Great company to use to create custom tour
Leigh-Ann put together a customized tour of victoria falls that took care of everthing from our arrival in Johannesburg to arrival in Cape Town to meet our cruise. Pricing was very reasonable. Would highly recommend.
25 februari 2026
Antwoord van SAFARI.COM
Thank you so much for your kind words. I’m really pleased I could help tailor your Victoria Falls journey and keep everything feeling seamless and good value. The views and atmosphere around the Falls are something special, and I can’t wait for you to experience it in person! If you snap any great photos out there, I’d love to see them, feel free to send them my way.
Leigh-Ann
SAFARI.COM
Outstanding!
The advice and service we’ve received has been outstanding. I particularly enjoyed the kind, courteous and thoughtful guidance
24 februari 2026
Review zonder uitnodiging
Antwoord van SAFARI.COM
Sandy, thank you so much for your lovely review, we are really pleased the guidance and service have felt so thoughtful and supportive. Your African safari adventure is getting close, and we can’t wait for you to experience those early-morning game drives when the bush is at its most magical. If you snap any great photos out there, we'd love to see them, and we may even share a few on our socials.
The SAFARI.COM Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.