Safecat UK Reviews 

Thank you for the amazing catio. The catio was a bespoke L shape fit and Claire and the team helped me workout the best way to measure it. I went with the steel catio with powder coating. My cats are 10 and 8 and have always been indoor cats so I wanted to make sure they were in a secure environment and this is certainly the case with this catio. Clare was always helpful with questions and when i wanted an update. The installation was done professionally with a friendly manner and always checked any aspects to be sure I was happy as the installation was being done.
I’d really highly recommend this company.

The catio recently erected by Adrian and his lovely assistant, Clare, last week is fantastic. Quality is brilliant. Very friendly and informative couple. My 2 cats love it. First thing in the morning they want to be out there. We can now have patio doors open without fear of them escaping.
It's been an absolute game changer for us. The fit and finish is second to none. Highly recommended. There are others out there, but these are the best. Thankyou you all, xx

Safecat UK was worth the wait! Ordered back in April and was told about the long turnaround I'd have to wait due to them being in high demand! Was so glad I came across their website/facebook page and was even more excited to see they delivered/installed in Scotland also! So happy to have this very safe space for our cats. The team on arrival and during install were very efficient and super friendly. Thank you again. 🐾😻😻🐾

I had Safecat UK come and extend my catio for my 2 cats. The space is everything they need and the cats were excited to explore the bigger space. I highly recommend this family run business to make you the perfect safe place for your cats 🐈 😻 🐈‍⬛️

Thank you so much for a wonderful service and our catio is fantastic!

Well worth the wait and the workmanship is fantastic. Wouldn't of went anywhere else for our cats catio as we wanted the best and Safecat are the best in the business. It was a pleasure meeting you all and thanks again

A big shout out to Safecat UK catios! My wife and I are absolutely thrilled with the new large tunnel extension they built and installed for us today. They are the same team that built our original enclosures four years ago so my wife and I knew we wanted them for the project. They are an honest, genuine family run business who really care about their customers. Their craftsmanship is fantastic and the quality is top-notch. Our three cats are loving their new expanded kingdom and have so much more space to explore safely. If you are looking for a high quality Catio we can't recommend Clare, Aidy and Jamie (Safecat Uk Catios) highly enough.

Fantastic catio. Well made.
Fitting was done expertly.
Very happy.

I chose this company because of the great reviews and I really liked the appearance of the catios offered compared to other companies.
However I was put off by the long lead in time and the fact I had to pay 50% deposit upfront before there was a formal agreement and the clock started ticking.
I was also anxious about whether my measurements were accurate. Another more local company would have done the measurements themselves.
On the installation day itself (12.5 weeks after the formal agreement was made), I was stressed out because I was told the team would arrive between 9-10am. This was then changed to ‘just after lunch’, then 3pm.
Eventually the team arrived at after 4pm and didn’t finish the job till about 9pm.
They told me they wouldn’t get home till midnight and had to be up again at 5am.
So all in all I was very impressed with their dedication and the catio itself is beautiful and my cat is gradually getting used to it and enjoying the new experiences.
So it WAS worth the wait and anxieties and I would recommend the company if you can wait your turn!

Great Catio, my cats love it , Thanks

Quick and efficient delivery and installation by Adie and Jamie who were very nice and personable throughout, also. Any changes or updates were done via email with Clare as well who also provided a great customer experience.

Most importantly, my cat Mia is loving being able to get out and sunbathe and enjoy the new smells. The build quality of the catio is fantastic and gives great peace of mind regards safety so would highly recommend for anyone with an indoor cat who is thinking of getting one.

We wanted to purchase a catio and found Safecat via a Google search. Our experience has been amazing. We contacted them and shared pictures and measurements, we were told to expect it to take a while and were given rough timescales which were about right. We knew they had great experience, the product was far superior to others available and sometimes you have to pay more and be patient for quality. The team were all lovely people and good communicators. We had the catio fitted and it was a great experience, they went above and beyond to talk us through everything and fit the accessories. We absolutely love it but more importantly so do our cats Pebble and Pickle. It’s an investment that we can use for many years to come. Our cats can now come in and go out as they please safely. We are so happy we chose Safecat and highly recommend them.

Beware... This company had taken my money in March on the basis of I would get fabricated wooden panels within 2-3 weeks.
As soon as I had paid I received an email to say that actually it would be 4-6 six weeks delivery! After six weeks,having had no email reply directly or through Shopify I contacted the company via the 'personal phone number as I was told!' advertised on their website. I was told that they didn't know how much longer it would take to deliver as their Son dealt with the wooden Catio side and he is currently working full time elsewhere to save up for a deposit for a house! He can only fabricate in his spare time. Needless to say I requested my money back and told that it is likely to take 10 days! Having just checked their website, all wooden Catio products are now out of stock! Very strange 🤔

We love our amazing catio, we think our cat does too! She has spent time in it since it was installed a couple of days ago.
The team were so efficient when installing the catio and the whole experience was good, would definitely recommend Safecat 😊

An amazing company from start to finish. We chose Safecat due to their reviews and social media presence. Their quotation was clear and reasonably priced for what we asked for with a great time scale that didn’t compromise on quality. Clare was really helpful on the messenger service keeping us updated throughout. The installation team were lovely on the day - really friendly and efficient - even lined the tea mugs up neatly to be collected. A wonderful experience all round and the best purchase I’ve made for the house. Thank you guys so much - we love our pink Catio!

The best catio in the market by far!
Our catio is wonderful; it is strong, attractive (in a colour of our choosing) and completely hand made to our specifications by a craftsman who understands his subject and has been building these for many years. A really helpful, small family business, and very professionally run. Our cats are loving it.

The team at safecat are lovely and my cats LOVE their catio. Please do ensure you read the policies COMPLETELY. I have AuDHD and it let me down on this occasion, in the refund policy it states they DONOT take things through the house and you must have side access, however they very kindly trialled a through the house fitting for me after my mistake and thankfully the panels fit through. I also misunderstood the requirement invoiced and read 3 sides as 3 SIDES but it was actually 2 sides and a roof. Again the team kindly rectified and all was well. They had to work in a small area but still did an excellent job. My cats couldn't be happier so thank you. Take aways read policies fully, triple check requirements and also be patient this is a small team with alot to do, all over the country, responses will not be instant obviously and wait times may take a little longer than expected. Thank you again Jamie and team

Having previously had a catio installed in March 24 and another family member in September 24 we couldn’t recommend SafeCat more. Great work from SafeCat again. After moving house we asked if they would reconfigure our catio to meet the height of our new house. The men came out and looked at what options we had before deciding to adapt our current catio.

They came out to install today and as per were absolutely amazing. They kept us updated throughout the process and even the 4am start on a Sunday didn’t put them off. They carefully constructed it, talked us through roofing options and have made 3 cats that have been housebound for the last few months very happy. They even refused to come in tonight!

Thank you once again!

I’ve just had a black powder-coated steel catio installed for my 6 cats. The service from beginning to end was outstanding. I was kept informed of everything along the way,so I knew what was happening,and any queries I had were answered promptly. The installation was trouble free and took no time at all,and the fitters were friendly and professional at all times. I’m so happy that I will probably have an extension added at some point in the future.

I've ordered a Forest Cat Premium catio for my cat. The catio is really nice, very sturdy! Excellent quality timber and mesh, it will indeed last many years. We've opted for have it installed by Safecat and the guys arrived bright and early and it was fully fitted it in a few hours, including shelves and ladders so it was ready for my cat to explore. She absolutely loves it and even now, middle of winter, wants to go out there all the time!
The only negative I'd say is the time it took from ordering it in August and only have it installed in December; I can't say if that's the usual or if Safecat were exceptionally busy, but I'd recommend the catios if you don't mind a possible long waiting time.

Absolutely delighted with my prize from Safecat UK on Raffall. Delivered and installed by the friendly and efficient team. The powder coated metal catio is a really high quality structure that’s made to last. Thank you guys for working on into the evening getting it finished
I would recommend Safecat uk 100%