We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Run away from buying the Safetrack wallet. It is a scam. I did not get the product they advertised. The ad said the wallet had a sleeve to place an ID as well as hold up to 20 bills. The product I r... Toon meer

Beoordeeld met 2 van de 5 sterren

Dealing with the company I couldn't fault to corresponding to receiving the mini wallet, even on the colour change. Due to original choice being out of stock. Just disappointed with the product not w... Toon meer

Beoordeeld met 2 van de 5 sterren

i found the process of actually buying the product easy. but after sending over 6 e mails to request where the wallet was absolutely not good at all. Nobody got back to me and it took ages, as I b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wallet arrived with customs declaration on it, despite the website stating that their wallets are made in the UK. Clearly a lie! If I want something cheap from China, I will order something cheap fr... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

Wallets with RFID Protection to protect your ID and bank cards from identity theft.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,2

Alle reviews

(68)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

My order has still not been delivered

My order has still not been delivered, it was apparently dispatched about 3 weeks ago.
No response to emails requesting updates

11 april 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Dear Derek,

Thank you very much for your review and I apologise for the situation. It doesn’t happen very often at all, but our delivery partner informed us they had lost your order. We have now sent your order again.

We have been commended many times for our excellent customer service. In your case, we received your email on Friday at 17:01 to which we were unable to respond during the weekend and our customer service team responded to your email a while ago.

We appreciate your time and review.

Safe Wallets

Beoordeeld met 5 van de 5 sterren

Just perfect

This was what I have been looking for. Cards easily fit into slots and wallet fits comfortably into my pocket.

23 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Very happy to see we helped!

Safe Wallets

Beoordeeld met 5 van de 5 sterren

I was kept up to date with the items…

I was kept up to date with the items journey through the postal service.
I was encouraged to download the 'shop' app (which I have always previously found useless) but nevertheless did so at this sites recommendation. The app was, as always, useless, but I was kept up to date by referring to the sellers web site and entering the order number.
I received my item a week ago. Excellent service. NB the 'shop' app is still trying to locate my item in the postal system...

22 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Many thanks for your review Jeff! We do know about the shop app, unfortunately as you already know we aren’t the ones controlling it but we hope it gets better in the future!

Safe Wallets

Beoordeeld met 2 van de 5 sterren

Dealing with the company I couldn't…

Dealing with the company I couldn't fault to corresponding to receiving the mini wallet, even on the colour change. Due to original choice being out of stock.
Just disappointed with the product not what I was expecting. The product itself when opened separated into two pieces which I thought it shouldn't and doesn't feel secure when you put a card in it, as slight movement in your pocket the item separates again. I have now ordered a different one from another company.

15 maart 2021
Beoordeeld met 5 van de 5 sterren

SAFE STYLE WALLET

Pleased with my purchase, the item has the extra slots (10-slots, rather than the usual 6) and is stylish and compact

15 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Happy to have provided you with a Safe Wallet you love!

Safe Wallets

Beoordeeld met 2 van de 5 sterren

Recieved wallet good quality,but its a…

Recieved wallet good quality,but its a lot larger than i thought, to big to put in pocket, slightly disappointed. Gave it away.

10 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Dear Allan,

I am very sorry to hear that. Our smallest wallet is indeed our Vintage Safe Wallet and not the one you purchased. We want to make this right, please reach out to info@safewallets.co.uk and tell them that you received this response and they will send you a complimentary Vintage Safe Wallet which is exactly the dimensions you wanted. Feel free to check it out on our website and let us know if you'd like one to be sent out to you free of charge.

Regards,
Safe Wallets

Beoordeeld met 5 van de 5 sterren

Great product

Received in an efficient and professional manner without hold up or delay! Wallet is sleek, well designed and good to the feel! It feels great in the palm and despite its size, holds more than I need !

10 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Thank you so much for your amazing review Lambris!

Safe Wallets

Beoordeeld met 5 van de 5 sterren

A great product at a good price

A great product at a good price. Really pleased with the wallet only minor point, maybe coin compartment could be a bit bigger, otherwise no complaints at all. Would definitely buy another one

1 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Thank you very much for your review Stephen! Much appreciated and hope to see you back again!

Safe Wallets

Beoordeeld met 2 van de 5 sterren

Buying the Product

i found the process of actually buying the product easy. but after sending over 6 e mails to request where the wallet was absolutely not good at all. Nobody got back to me and it took ages, as I bought the product 9 days before they got back to me and said it takes 6 days to be delivered.

Not at all professional and was very frustrated in when this was arriving hadn't gave any reassurance to the customer in when the product was coming.

I personally wouldn't buy from them again. when receiving the wallet it wasn't good quality

1 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Hi Josh,

Thanks for your review. I had a look at your order and saw that you placed it on the 11th of February and received it on the 22nd (7 working days ). Our delivery timeframe is currently 5-7 working days after your order.

We received an email from you on the 16th of February to which we replied on the same day. We have a very quick customer service and have been commended on that by a lot of our customers. You also had received the tracking number from yodel.

Regarding the quality of the item you received, please send an email to our team at info@safewallets.co.uk and we will look at the issue.

Regards
Safe Wallets

Beoordeeld met 1 van de 5 sterren

I got an email saying my item was…

I got an email saying my item was shipped then I got a email saying there was a mix up with my order give it 7days my email said your order may be showing has shipped but ignore it it's been 7 days now and still.not received it .If I dont receive it today then I will put a complaint in

1 maart 2021
Logo Safe Wallets

Antwoord van Safe Wallets

Dear Rosemaria,

Thanks for your review. Most of our warehouse issues have been resolved but we are still experiencing a few issues with some of the orders. I can only apologise for the delay. Our team will be reaching out to you shortly to give you updates. I hope you will review us again when you receive your product!

Kind regards
Safe Wallets

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer