Salem Ghosts Reviews 

Excellent tour guide with lots of knowledge.Told me things I didn't know.

My friend and I went on this tour with the guide Mason! He was VERY informative and expressive! He was the best part of the tour! 10/10 recommend!

I loved Noelle’s combination of ghost stories from recent times and of the past. Great story telling. Very entertaining. Wisdom was absolutely adorable. Would recommend this tour to anyone!

Amazing experience. Erin was a fantastic guide and storyteller. She made our first trip to Salem that much more special!

Great tour. Interesting stories and places to see. Knowledgeable tour guide.

Michael our tour guide was amazing!! I learned so many new things and had a great time! He was super engaging and kept the group together and a few rowdy gals under control so we all could have a great time!!

Our tour guide, John did absolutely amazing! He really went into the history of Salem and made it fun! He kept a good pace and made sure to wait for people in the group who may have gotten lost in the crowd. The entire tour was cool and I think you guys are doing great!

Good and informative..small group..A mix of haunts and history. Affordable and family friendly

Andy was amazing! Hilarious and made the tour so enjoyable.

Michael was a fantastic tour guide! He was knowledgeable and fun

Loved walking at night hearing about the ghost history of Salem. Definitely recommend, just like it was recommended to me.

Jenn was an awesome tour guide. Many, many thanks for her knowledge and insight. I’d give her 50 stars if I could.

We did the bar crawl with Andy and had such a great time! The stories he told along the way were fun and engaging and he was hilarious! He even took us on a stop to the haunted ladies bathroom at Rockafellas! The meet up spot was easy and convenient and the times at the locations were good. It really was a great tour and I think I captured a ghost/spirit at one of our stops!

Kristen was entertaining, engaging and well versed in the history of Salem! Exceeding any expectations! Well done!

Our guide was upbeat and full of great stories. All the bars were easy to get a drink at.

We had such an amazing time doing the ghost tour in Salem! We got to see some really cool properties and learning about the history! Wear comfortable shoes! I really enjoyed walking around the city!

We had a lot of fun on the haunted pub crawl! Bella was awesome & very knowledgable. Definitely recommend this to anyone visiting Salem :)

Found our guide Danelle interesting and knowledgeable about the history of Salem and the witch trials. Also she corrected 300 years of errors in the history books. She cared about our safety while walking around. Would recommend this tour

Mason made it a very fun experience with his ghost stories and knowledge of Salem!

STAY AWAY FROM THIS COMPANY.

We had the worst tour experience you can imagine in Salem, MA. Here's just a sample:

We received a text from our tour guide, Jon, at 5PM reminding us of our meet up spot and time - 210 Essex Street at 5:45pm for the 6pm tour. He said he'd be wearing a tan cap and black hoodie, which was not what the email confirmation said he'd be wearing (a marked US Ghost Adventures shirt and holding a lantern).

When we arrived at the meetup spot at 5:45pm, Jon was there as described in his text, and smoking a cigarette. We were apprehensive to approach due to him not looking like a professional tour guide, until we saw him talking to another couple that was on the tour. When we approached him to check in for the tour and ask if he needed to see our tickets, he joked around saying that he trusted us and never asked to see ID, scan our tickets, or any indication that we were supposed to be on this tour. He did the same thing with another couple that approached him for the tour - never asked for their tickets or checked them in.

From the beginning of the tour, nothing was as expected:
- At the start of the tour he asked US what tour this was... he should probably have that information. He also asked us where we wanted to go and see - shouldn't he be telling us that?
- Nothing about his stories described the historic nature of the time
- His stories were confusing and long-winded, never hitting any historical facts
- We barely walked anywhere in the town. At one point we were in a parking lot looking at a new construction building 300 feet away and at another point we were looking into people's windows at an apartment complex where the prison once stood. We were not shown any main attractions that were advertised on the website

The tour was supposed to end at 7pm and by 7:15pm we were down near the subway station with no end in sight. The final straw was when he told us all to walk ahead to Howard Street so he could hang back and have a cigarette. My sister is pregnant and our entire family did not appreciate the lack of respect and professionalism and at that point decided to leave the tour.

Traveling all the way from California, we had one day to spend in Salem. We planned our entire day around this tour and it completely wasted our time and was not what we expected at all. We left feeling like we were taken on a tour by a random local scam artist. Do not take the risk with this company when there are so many other reputable tour companies out there.

Also, when I notified the company of this horrible experience all they did was give a 50% refund and offer to send us on another one of their horrible tours. Terrible customer service on top of a terrible tour. Disappointment all around.