Salt&Lime Reviews 

344
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank you for reviewing my situation with integrity. Responding quickly and supporting the process so professionally. Salt & Lime, you really have made it possible for my family and I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mariah Foy was outstanding within her role made it seamless almost effortless very transparent and informative upfront about everything did all the hard work and I felt little to no stress at all j... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service, the customer care team worked hard to assist me and even made sure to process my application before the public holidays so I wouldn’t have to wait. Have answered any questions I may... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was well looked after with my application. Salt & Lime were very open and transparent the whole process through, they had helped me with suggestions and advice to control and consolidate my debt, I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 619815833

  1. Leningbureau
  2. ook in
  3. Alternatieve financiële diensten
  4. Autofinanciering en -lening bedrijf
  5. Financiële instelling
  6. Niet-bancaire financiële diensten

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

344 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(344)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A Chance when I thought all was lost

Salt and lime gave me a chance when i was at my worst.
Sooo grateful for the new start

Thank u

1 februari 2023
Logo Salt&Lime

Antwoord van Salt&Lime

Thank you for taking the time to leave a review about your recent experience with us. We are thrilled to hear that our team was able to assist you in a helpful and efficient manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

Salt and Lime!

Salt and Lime were clear, helpful and made sure I knew exactly what I needed to do and even made it easier if they could. I am very thankful to them!

2 februari 2023
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Antwoord van Salt&Lime

Thank you for taking the time to leave a positive review about your recent experience with us. We are happy to hear that our team was able to assist you in a helpful manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

Quick and easy process with great

Quick and easy process with great, timely communication from Bradley in particular

30 januari 2023
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Antwoord van Salt&Lime

Thank you for taking the time to leave a positive review about your recent experience with us. We are thrilled to hear that our team was able to assist you in a helpful and efficient manner, especially your experience with Bradley.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

Bradley was so helpful I would recommend this company to people very supportive

Very supportive company and helpful Bradley was so helpful I am very grateful now I can sleep easy

26 januari 2023
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Antwoord van Salt&Lime

Thank you for taking the time to leave a positive review about your recent experience with us. We are thrilled to hear that our team was able to assist you in a helpful and efficient manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

Always friendly and helpful

Always friendly and helpful. They have done so much to help me feel less stressed. Thank you Bradley and team

17 januari 2023
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Antwoord van Salt&Lime

Hi Sharon,
We are so pleased we were able to assist you and facilitate a positive experience for yourself!
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you so much for taking the time to leave us a review

Beoordeeld met 5 van de 5 sterren

Great team work

Great effort by the team to achieve results
Thanks for all the help

23 januari 2023
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Antwoord van Salt&Lime

Hi Luis,
Thank you for taking the time to leave a positive review about your recent experience with us. We are thrilled to hear that our team was able to assist you in a helpful and efficient manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

Friendly service

Friendly service, easy application and dealing with a dedicated team that actually want to help. The entire experience was outstanding, 10/10 service!

16 januari 2023
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Antwoord van Salt&Lime

Hi Ricky,
Thank you for taking the time to leave a review about your recent experience with us. We are really happy to hear that our team was able to assist you in a helpful and efficient manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

Professional and prompt.

Bradley, was fantastic and prompt with the approval of my loan.

10 januari 2023
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Antwoord van Salt&Lime

You are so welcome! and Thank you for taking the time to leave a positive review about your recent experience with us. We strive to achieve these outcomes for our customers and are so glad we have been able to assist you in this area!
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

People come first

To me this company was very efficient & competent in the dealings I had with them & I would truly recommend them 100 percent 👌
So from the bottom of my heart thank you so much

11 januari 2023
Logo Salt&Lime

Antwoord van Salt&Lime

Thank you for taking the time to leave a positive review about your recent experience with us. We are thrilled to hear that our team was able to assist you in a helpful and efficient manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

It was good to know there are people…

It was good to know there are people that will help. They took care of everything and I was very happy with the service

8 januari 2023
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Antwoord van Salt&Lime

Hi Sandra,
Thank you for taking the time to leave a positive review about your recent experience with us. We are thrilled to hear that our team was able to assist you in a helpful and efficient manner.
Your satisfaction is our top priority and we are delighted that we were able to meet your expectations.
Please don't hesitate to contact us in the future if you need any further assistance. We are always here to help and look forward to serving you again.
Thank you for choosing our company for your needs and for sharing your positive experience with others.

Beoordeeld met 5 van de 5 sterren

great to work with in my loan highly…

great to work with in my loan highly recommend

great work by bradley did a great job

4 januari 2023
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Antwoord van Salt&Lime

Hi Matthew!
We are so pleased we were able to assist you and facilitate a positive experience for yourself!
Thank you so much for taking the time to leave us a review!

Beoordeeld met 5 van de 5 sterren

Friendly customer service and helpful…

Friendly customer service and helpful to assist with queries. Easy process for the amount borrowed and helpful in consolidating my previous loans. Low repayment with very good alternative lengths of time to repay.

2 januari 2023
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Antwoord van Salt&Lime

Hi Bridgette!
We are so pleased we were able to achieve this outcome for you and assist you with debt consolidation!
Thank you so much for taking the time to review us!

Beoordeeld met 1 van de 5 sterren

absolutely terrible

Useless time wasting bunch jumped through rings of fire and still declined absolutely a waste of time lack of communication and compassion

4 januari 2023
Review zonder uitnodiging
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Antwoord van Salt&Lime

Hi Rodrigo,

Thank you so much for taking the time to share your updated feedback with us.

We are sorry to hear that we fell short of your expectations. Our mission is to help borrowers meet their financial needs every single day. To ensure that our loans are helpful rather than harmful, we maintain certain standards for loan eligibility to help borrowers escape an endless cycle of debt.

You can view our eligibility criteria on our website here, https://www.saltandlime.com.au/loan-eligibility. If you would like us to walk through the eligibility criteria to help you understand under what circumstances we can assist you, please feel free to call us on 1300 702 202. We would be more than happy to discuss your application over the phone to provide further clarity.

We are constantly working to improve our customer experience and service offering and appreciate you taking the time to provide this feedback.

Beoordeeld met 4 van de 5 sterren

My loan was originally for approx…2,000

My loan was originally for approx $2,000 cash for medical expenses how did not receive this but was given a loan of $9,400 in which they consolidated other debts. The cash component was not considered given this was what the loan request was for..

29 december 2022
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Antwoord van Salt&Lime

Hi Kev!
We sincerely apologize for the outcome you may have received!
We are here to help if you feel any part of your application requires more attention or further information!
Please feel free to send us an email to chat further should you ever need to.
We appreciate the time you have taken to review Salt&Lime!

Beoordeeld met 5 van de 5 sterren

They’re very good understanding and…

They’re very good understanding and they they have no face so if you’re looking for alone, just try I’m out

29 december 2022
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Antwoord van Salt&Lime

Hi Frederick!
Thanks so much for taking the time to leave Salt&Lime a review! 5 stars is our goal and we are so glad we were able to provide a positive experience for you!

Beoordeeld met 5 van de 5 sterren

customer service officers are very…

customer service officers are very helpful in practical way and affordable. i can recommend this to all my friends.
cheers to all

23 december 2022
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Antwoord van Salt&Lime

Hey Hyde!
Customer service is what we love! We are so glad we were able to provide you with a positive experience! We love that your recommending Salt&Lime in the future to those close to you!
Thank you for feedback and we look forward to being here for you again whenever you may need!

Beoordeeld met 5 van de 5 sterren

Very compassionate

Thank you guys for giving me a go and going above and beyond of what any other lenders do. Sorting my depts out into one easy payment which I can manage without stressing out.

28 december 2022
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Antwoord van Salt&Lime

Hi Carmen!
You are so welcome! We strive to achieve these outcomes for our customers and are so glad we have been able to assist you in this area!
Thank you for taking the time out of your day to leave us a Review!

Beoordeeld met 5 van de 5 sterren

You all were brilliant you gave me…

You all were brilliant you gave me chance to when others wouldn’t.
For that I am ever grateful.
Hannah and Bradley you are stars.

27 december 2022
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Antwoord van Salt&Lime

Hi Tracy!
Thank you so much for taking the time to leave us a Review! We appreciate your feedback and are so glad we were able to assist you! We look forward to helping you wherever we can in the future!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Salt&Lime

Hey Stuart! We are so glad we have been able to assist you! We are here to help should you need anything at all. Thanks for taking the time to leave us a review!

Beoordeeld met 5 van de 5 sterren

Fast & hassle free loan application with exceptional customer service

Salt&Lime delivers exceptional customer service throughout my loan application process. All staff member, especially Hannah from settlement team has assisted me with my application and made everything easier for me as I've had little time everyday due to my busy schedule at work and has always delivered and provided any information or documents I've had asked promptly.
Highly recommended for hassle free loan application process with great / exceptional customer service. Thank you again Salt&Lime!!!

11 december 2022
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Antwoord van Salt&Lime

Hey there Dewi! What a fantastic way to wrap up your initial contact with Salt&Lime! We are so glad you have had a such a positive experience and the time you have taken to give your feedback and review! We are just a phone or email away should you require anything further! Thanks again

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