My experience was excellent with the company ! The two cleaners who came Fatima and Anfin were super excellent and super efficient at cleaning rather deep cleaning the Appartment and the washing machi... Toon meer
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Our regular cleaner Neva does an amazing job each time! Besides that she is super nice and thoughtful. Martin and company are a dream to deal with and are always helpful with scheduling and other th... Toon meer
Bedrijf heeft geantwoord
Samyx Gardening Service. Organising jet cleaning and pruning as well as repositioning plants and trees on our terrace after prolongued building work was very easy. Martin and Toyou replied promptly an... Toon meer
Bedrijf heeft geantwoord
We looked through endless websites trying to find an end of tenancy cleaner. It is quite overwhelming and we weren't sure who to trust as some had a mix of good/bad reviews. My partner found Samy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Samyx Cleaning
Geschreven door het bedrijf
About the company:
Samyx Cleaning Services started its existence in 2015. It all started with the meeting of two experienced supporters in the field of cleaning, who founded the company Stan Velchev and Svetlana Georgieva. They very quickly clarify the concept of their business ideas driven entirely by the fact that people need to feel calm and carefree about the cleanliness in their home or office. Both of them had businesses before but they believed so strongly in Samyx's idea that they left all of them and devoted themselves to building of the Samyx Cleaning Company. Always driven by its desire to provide its customers with the most trained cleaners possible and with the best possible equipment, the company has thousands of cleaned sites and many happy customers. This is a great pride for us as Samyx Cleaning Company was started from scratch and a few years later ranks among the most sought after and long-standing cleaning companies in London.
About the company aims:
As already mentioned above, we have been guided from the very beginning of the business by providing quality cleaning services to our customers. We work to make our customers happy with our services because what could be better than seeing a smile on the customer's face after a service?
In connection with the difficult times of COVID-19, we were very shaken, but this helped us to better analyze our business and motivates us to invest all possible means to adapt and become a stronger company. We want to prove to you that for us this is not just a business, but a vocation that we feel deep inside and want to share with you. Therefore, we have never needed your support more than now! Now more than ever we need to give our best to our customers to earn our positive feedback and reach more people. It is no coincidence that Samyx's motto is - The right choice! We believe in that - believe and you too!
About our promise:
After all the above, you may have noticed that the basis of our existence is the customer. That is why we have established rules that we follow in order to deliver maximum satisfaction from the services of Samyx. We will always treat you with the necessary respect and will try to help you kindly! It is really important to us that you will see that we are professionals! Also, you can expect completely honest quotation prices without hidden charges with all details which you have to know before each booked service from Samyx Cleaning!
About the Samyx cleaning team:
We know very well that you need to feel that you are in safe hands. Therefore we pay particular attention to the training of our cleaners because they are our face. This is the hardest part of our business and we are constantly trying to improve working conditions and look for the right people with whom to achieve the high goals we have set. Last but not least, we want to mention that we are constantly trying to update our equipment and detergents that we use to always be up to date with the latest developments in the cleaning business.
In conclusion, we can say that we work for your satisfaction and welcome you to join our many satisfied customers! You can trust to Samyx Cleaning!
Samyx Cleaning Services started its existence in 2015. It all started with the meeting of two experienced supporters in the field of cleaning, who founded the company Stan Velchev and Svetlana Georgieva. They very quickly clarify the concept of their business ideas driven entirely by the fact that people need to feel calm and carefree about the cleanliness in their home or office. Both of them had businesses before but they believed so strongly in Samyx's idea that they left all of them and devoted themselves to building of the Samyx Cleaning Company. Always driven by its desire to provide its customers with the most trained cleaners possible and with the best possible equipment, the company has thousands of cleaned sites and many happy customers. This is a great pride for us as Samyx Cleaning Company was started from scratch and a few years later ranks among the most sought after and long-standing cleaning companies in London.
About the company aims:
As already mentioned above, we have been guided from the very beginning of the business by providing quality cleaning services to our customers. We work to make our customers happy with our services because what could be better than seeing a smile on the customer's face after a service?
In connection with the difficult times of COVID-19, we were very shaken, but this helped us to better analyze our business and motivates us to invest all possible means to adapt and become a stronger company. We want to prove to you that for us this is not just a business, but a vocation that we feel deep inside and want to share with you. Therefore, we have never needed your support more than now! Now more than ever we need to give our best to our customers to earn our positive feedback and reach more people. It is no coincidence that Samyx's motto is - The right choice! We believe in that - believe and you too!
About our promise:
After all the above, you may have noticed that the basis of our existence is the customer. That is why we have established rules that we follow in order to deliver maximum satisfaction from the services of Samyx. We will always treat you with the necessary respect and will try to help you kindly! It is really important to us that you will see that we are professionals! Also, you can expect completely honest quotation prices without hidden charges with all details which you have to know before each booked service from Samyx Cleaning!
About the Samyx cleaning team:
We know very well that you need to feel that you are in safe hands. Therefore we pay particular attention to the training of our cleaners because they are our face. This is the hardest part of our business and we are constantly trying to improve working conditions and look for the right people with whom to achieve the high goals we have set. Last but not least, we want to mention that we are constantly trying to update our equipment and detergents that we use to always be up to date with the latest developments in the cleaning business.
In conclusion, we can say that we work for your satisfaction and welcome you to join our many satisfied customers! You can trust to Samyx Cleaning!
Contactgegevens
Flat 3, 14 Saddlers Mews, CT12 5LN, London, Verenigd Koninkrijk
- 079 80 10 10 70
- office@samyxcleaning.com
- samyxcleaning.com
I was impressed with the…
I was impressed with the professionalism and efficiency of Samyx Cleaning when they came to clean my house. I recommend them to anybody who wants a quick and efficient cleaning job done. They are also good value.
19 november 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Fiona,
We truly appreciate your feedback and are so glad to know that you enjoyed your service.
Kind regards,
Samyx Cleaning Team
Professional friendly service on time…
Professional friendly service on time and a fantastic job
highly recommended
4 november 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Tony,
Thank you for sharing your experience.
Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency.
Thank you for allowing us to assist you.
Kind Regards,
Samyx Cleaning Team
An excellent professional clean
An excellent professional clean. I will definitely use this service again.
3 november 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Robert,
Thank you for taking the time to share your feedback.
Excellence is something we always strive to provide and we are happy to know that you were impressed.
We remain at your disposal and we look forward to assisting you again.
Kind regards,
Samyx Cleaning Team
What started out as a good reliable…
What started out as a good reliable cleaning agency has now descended into shambles. The cleaning times were changed on a weekly basis with different cleaners turning up each time. Cleaners had no idea how to clean and worst of all a supervisor who was lazy and left before the agreed time. I truly hope that this agency will pull itself together and offer a good service again as the work this agency currently offers is not fit for purpose
26 oktober 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
While it saddens me, I'm not at all surprised by the review you've left.
You started with many hours a week and then shortened the time to 5 hours a week.
When we raised the price per hour (so we could pay our hard-working cleaners a better wage) , you cut time once again. This time to 3 hours a week because you didn't want to pay more.
Fair enough. But... If there is a company that cleans a four-bedroom house with two bathrooms, and irons clothes and sheets in 3 hours, I will admit that my company is not worth it.
At the same time, it is a relatively cheap service to pay for and when we raise the price per hour, you can't shorten the time by nearly half and expect the same results.
I'm sorry, but in order to afford a good service, you must also be able to afford to pay for it.
The coin always has two sides and we will leave it to our future customers to decide for themselves whether it is worth it.
You are not protecting people in any way. You are intentionally trying to harm a small business because we did not allow you to twist our hands and work without pay.
Kind regards,
Svetlana Georgieva
‘End of Tenancy’ - Review
Their ‘End of Tenancy’ service was excellent. Our Landlord was delighted with the clean and Samyx helped us in securing our deposit back in full.
1 oktober 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Oliver,
Thank you for taking the time to share your feedback.
Excellence is something we always strive to provide and we are happy to know that you were impressed.
We remain at your disposal and we look forward to assisting you again.
Warm Wishes,
Samyx Cleaning Team
Antwoord van Samyx Cleaning
We are happy to know that you enjoyed your service. Thank you for rating us.
We always remain at your disposal and look forward to seeing you again.
Kind regards,
Samyx Cleaning Team
Zara our cleaner comes every two weeks…
Zara our cleaner comes every two weeks and after she leave, the place feels great! I am a compulsive cleaner, but I slowed down lately, and Samyx Cleaning does leaves our home feeling as clean as I would have done it. It is really great, and they are thorough, helpful, very friendly and accommodating. A great company, we are highly recommending that you try Samyx Cleaning out - we think you will get addicted
6 februari 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Tatyana,
Thank you very much for the lovely feedback. We are happy to know that you enjoyed your experience with us.
We always remain at your disposal and look forward to seeing you again.
Kind regards,
Samyx Cleaning Team
Brilliant service
I’m very happy with the service they did, Mariana was very kind and excellent doing an end of tenancy cleaning. I think it has been challenging due to lot of humedity the flat had but Mariana did a very good job and she left our flat shining!! 100% recommended, and my first option for the future!
31 januari 2021
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Themockingjay,
We are delighted to know that you enjoyed your service and will be sure to pass your kind words to Mariana, they would be more than happy.
We look forward to seeing you again and assisting you next time when you would need our help.
Kind regards,
Samyx Cleaning Team
Professional and quick response and turn around!
I was first skeptical about this company because of the reviews being either awful or really really good.
We requested their end of tenancy cleaning services for our fairly clean flat. They were extremely good in terms of affordability!!
Pepa was amazing at keeping in touch- even when I emailed later in the evening - I got an almost instant response.
The cleaners arrived on time and did a pretty good job of the place - just waiting to hear back from the landlord about the deposit but should get 100% of it back. :)
****UPDATE: I got my full deposit back!
18 december 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Tanya,
Thank you so much for sharing your feedback. It is truly valuable to us. We are happy to know that you enjoyed your service.
Kind regards,
Samyx Cleaning Team
Great quality of service
Great service, fast responsive and attention to detail. Would fully recommend this company.
30 november 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Maya,
Thank you very much for your kind words! We will make sure we keep up the good work.
Kind Regards,
Samyx Cleaning Team
Deep clean
We had a deep clean done before moving in (including carpet cleaning). The team arrived on time and the cleaning was checked by myself and Pepa at the end to ensure all was done to our satisfaction, and it was.
Pepa was brilliant throughout the process and her communication was faultless.
8 november 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Flo,
Thank you so much for sharing your feedback. It is truly valuable to us. We are happy to know that you enjoyed your service.
Kind regards,
Samyx Cleaning Services
Excellent and thorough clean
Excellent and thorough clean - very impressed with the service. Would definitely book again!
17 oktober 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Lucy,
We are so happy to know that you enjoyed your experience with us. Thank you so much for sharing this lovely feedback.
We always remain at your disposal and look forward to seeing you again next time when you would need it next.
Kind regards,
Samyx Cleaning Team
The cleaners did a great job at my…
The cleaners did a great job at my house. I was very impressed by their professional approach and attention to detail. I recommend you to try their services, if you really value your home.
10 oktober 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Eylem,
Thank you for taking the time to share your feedback.
Excellence is something we always strive to provide and we are happy to know that you were impressed.
Kind Regards,
Samyx Cleaning Team
Nice job was done by Yavor and his…
Nice job was done by Yavor and his colleague professional cleaners. Everything was smooth. Will contact again for sure.
10 oktober 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Orhan,
We are so happy to know that you enjoyed your experience with us. Thank you so much for sharing this lovely feedback.
We always remain at your disposal and look forward to seeing you again next time when you would need it next.
Kind regards,
Samyx Cleaning Team
We have a busy house with 3 kids which…
We have a busy house with 3 kids which makes it a challenging place to clean. Ivanka has been cleaning with us now for about 3 weeks and always approaches the task with enthusiasm. She is friendly, hard-working and conscientious and has made a really positive impact on the rooms within our house.
10 oktober 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Nurten,
Thank you for your brilliant feedback.
We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service.
It would be an honor for us to assist again.
Kind Regards,
Samyx Cleaning Team
Absolutely the best
Absolutely the best. The level of service is just so high, so professional and accommodating and such pride taken in their work. Cannot recommend highly enough and will be suggesting to all of my friends.
11 september 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Nezhlya,
Thank you very much for your kind words! We will make sure we keep up the good work.
Kind Regards,
Samyx Cleaning Team
I use Samyx cleaning on a weekly basis
I use Samyx cleaning on a weekly basis. Had two different cleaners and both of them were really good. Friendly and doing things right. I did not have any problems with the service and I'm a happy customer.
8 september 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Meriam,
Thank you very much for the lovely feedback. We are happy to know that you enjoyed your experience with us.
Kind regards,
Samyx Cleaning Team
Excellent end of tenancy cleaning was…
Excellent end of tenancy cleaning was carried out by tenancy cleaner.
A team of fully equipped cleaners not only they did arrive early but they stayed until the job was done. Our flat is spotless- cleaner than when we moved in.
Thank you so much for the excellent work and dedication to the job.
Easy to book, very responsive and professional staff
Overall it was a pleasant experience
8 september 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Christopher,
We are happy to know that you enjoyed your service. Thank you for rating us.
We look forward to seeing you again and assisting you next time when you would need our help around the house.
Kind regards,
Samyx Cleaning Team
Amazing company
I rent a lovely flat in Kensington area from a agency. They suppose to rent the flat in good condition but when I get in I was really unhappy because the property was very dirty . I called Samyx cleaning, I was very desperate.The lady on the phone Pepa was amazing. She organised so quickly cleaning team for me. In the afternoon on the same day I had amazing clean flat and they even help me with my luggage.
Thank you lovely people. Once I am ready I will book domestic cleaning to keep my flat clean.
Happy to recommend them.
30 augustus 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Yang,
We are happy to know that you enjoyed your service. Thank you for rating us.
We look forward to seeing you again and assisting you next time when you would need our help around the house.
Kind regards,
Samyx Cleaning Team
I use Samyx cleaning for carpet…
I use Samyx cleaning for carpet cleaning for hall my property. I have a house whole with carpet and also I am cat lover person. My cats make very often everything with hear and I need at least three times per year properly steam carpet cleaning. The carpet man arrived on time and he was fully protected with mask and gloves.He use pets friendly products and he left the house with fresh smell and clean sparkle carpet. I am sure that I used the right company. Definitely I will book again with them. I can't recommend them enough.
Well done Samyx cleaning.
30 augustus 2020
Review zonder uitnodiging
Antwoord van Samyx Cleaning
Dear Lidija,
We are delighted to know that you enjoyed your experience with us. Thank you for the lovely feedback.
We always remain at your disposal and look forward to seeing you again.
Kind regards,
Samyx Cleaning Team
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