Sarah Cambridge Reviews 

Eventually received item. No communication when contacted. Item is not quilted as described. Very poor quality. Worth £1.99 at best, certainly not £35. Verging on being a scam. Not recommended.

THIS IS A CHINESE SCAM.DO NOT WASTE YOUR MONEY ON THIS RUBBISH.THESE PEOPLE ARE SCUM.

I feel a total idiot. I am a grandma and don't order on line normally, but I liked these supposedly hand crafted bags from a person who was 'retiring' and closing her business. I am a grandma and ordered 4 bags for.my upcoming birthdays of daughter and grandkids. The website says there is a shop which makes you believe this is a genuine stock clearance. When I placed my order it gave my credit card last 4 digits so I presumed it would be OK. I have not received my order. I cancelled My credit catd but this payment went very quickly. I wait to see if my order arrives and the quality. Are they,as claimed, or cheap rubbish mass produced in China???..??

I bought a bag priced £ 34.99 which was advertised as a handcrafted bag which stands up by itself even when empty. What I received was a cheap flimsy bag which was mass produced in China and was folded into a small square which definitely would be impossible to stand up by itself.
The picture was printed onto thin material and was not the handcrafted picture shown on the website. The handles were flimsy and badly stitched. I have seen better quality bags in a pound shop.
I so wish I had seen reviews for this company before I ordered.
This is a rip off Chinese company purporting to be Sarah Cambridge original handcrafted products.
Avoid at all costs!!

This company is a scam ! Avoid at all cost . As other people have said bag arrives and is the quality of a bag for life purchased for £1 in a supermarket. Bag portrayed as hand crafted and is certainly not. AVOID AVOID AVOID.

Absolute scam. Pictures definitely AI and bag not stitched or quilted as pictured. Bag took 2 weeks to arrive. Very cheap tote bag with a print on. Very overpriced. Would give minus star rating if possible.

This company is a scam company, they are not in the UK but in Asia. the bags look quality handcrafted bags on their website, but what you get is poor printed on canvas
bags. And when you try to return them you have too send them to Asia at your cost, and they offer you a 10% refund So steer clear of this scam company.

Ad said prompt post using royal mail. However it came from China after 3 weeks.
Pictures on site misleading showing a Caucasian lady in a typically English kitchen with needle in hand. What a con. Came from China. Not embroidered or handstitched. Worth less than a quarter of their sale price.

I ordered 5 bags as gifts.
I waited about 4 weeks for delivery - that was OK. However, on receipt of the items, I was so disappointed. They are definately NOT quilted, padded or double layered as advertised. They are just a cheap single layer . Yes the design looks the same but it's just a printed fabric.
The package was much smaller than expected that is because they are all folded in four leaving very deep creases which are unlikely to straighten out.
Customer service is abysmal. They offered a 10% discount to keep the items advising that the costs of returning were very high, obviously putting me under pressure to keep them.. I actually felt I was being held to ransom.!!
By accident, I found similar bags from a number of companies at around £8 - £10 each.
Oh and they were delivered by Evri - not Royal Mail as advertised further purporting to being a UK company.

This a CON/SCAM watch out buy nothing from the. The items are cheap mass produced, poor quality and do not represent the online product in anyway!

The bags are nothing at all like the advertisement. I could have got a similar bag at Tescos for £3. Would not recommend them at all. I think it is a complete scam. The only thing it has taught me is to read reviews before ordering online.

Absolutely rubbish. We have all been conned. Nothing superb about them at all. Accept I have been a fool and don't expect any reply to my emails of complaint. Buyers beware.

Foolishly ordered without checking the reviews, a supposedly hand crafted bag was more like a bag for life from a supermarket. Avoid this scam company if its still in operation (hopefully it's been shut down) but be careful they've probably opened up under a different name. I've just looked and yeah they've now opened up with Margaret York so the scammers are going through the town's and cities.

0 star rating.
I posted a review on the 1st Aug after receiving 2 bags that I had ordered. They were nylon mass produced printed and not quilted handmade as advertised.
After lots of emails, I refused to pay a return fee as the goods were not what I'd ordered. I was was offered 10% and keep the goods, through the discussion this amount went up to 30%. I accepted this, purely because I did not want to keep emailing saying the goods were inferior mass produced rubbish and I wanted a full refund and the company to pay refund costs, despite what the refund policy states.
This company clearly doesn't care that they advertise one product and send out another.

DO NOT SPEND YOUR MONEY WITH THIS COMPANY.

Update. I recieved notification of a refund rather than paying to send items back.
Total spent buying £55.92
Total refund £16.78

What a scam.
Again I cannot say strongly enough DO NOT BUY FROM THIS COMPANY

I ordered 27/07 and received my bag this morning and can only agree with everyone else. The bag I received is a cheap nylon bag, nothing like the padded handbag advertised . Do not order from there!

Do NOT use this company. It is a complete scam. In fact they are a company from China purported to be a small UK business. The bag I have received is worth no more than £1 from market stall. I requested a refund the day after I placed an order as I became very suspicious due to their grammar and linguistics. I received a reply saying the goods had already been forwarded wich is ridiculous as they later told me there was a considerable delay due to the considerable amount of orders placed with them. If they were in the UK I would report them to Trading Standards but they are safe and happy in China.

DO NOT BUY FROM THIS COMPANY. I would give this company 0 stars if the option was there.
I stupidly did not check their shipping and returns info as you have to send returns to Asia if not satisfied and you don't get your money back until they receive the items. And I didn't look at reviews before ordering and used my debit card to pay instead of a credit card which would have made it easier to get my money back as they are certainly not worth the money I paid of £78.66 for the 3 bags. Thank God i didnt pay the full price of £116.99, reduced to £34.99 as site said she was retiring and selling remaining stock and the more you ordered the less you paid, I was fully roped in, what a mug i was. After I paid, my bank sent me a fraud alert message asking if I had made the payment, which I replied Y for yes. So alarm bells started ringing in my head and I double checked with my bank that they could not take any other payments from my bank. Once payment has been processed you cannot cancel the order and there is no phone number to ring the company to speak to anyone, so I had doubts the bags would arrive.
I ordered 3 bags, one for myself and 2 as presents. I ordered them on the 26th July 2026, they arrived today 8th August and were delivered by EVRI not Royal Mail as stated in their website. The pictures on the bags resemble those on the site but that is where the similarities end.
They are certainly not beautiful artisan bags, crafted to be truly unique ( I have seen these bags on other websites so not unique)
These bags are NOT traditional craftsmanship, NOT a quilted stitched pattern or padded, they are nylon or polyester, no cotton in sight, with a printed flat picture and the bags do not have a flat bottom to stand up on their own. Their description of the bags on the website is a complete con.
I unfortunately I have put it down to experience and have learnt lessons from my mistake when ordering again online as I don't want to pay at my own expense of shipping to return the bags to Asia and the risk of not getting my full money returned even though they offer a full 30 days money back guarantee if not satisfied as I would not want to be giving my bank details to them again and have seen from other reviews the difficulties other people are having getting their money back.
It makes me mad that they have got away with this and something should be done about these con artists as their website is still up and running and conning other people with their false lies about their products. Hope they get there comeuppance 🤬

The bag I received today is cheap plastic with an awful picture on the front. I wouldn't give you £5 let alone £34.27. This is a total rip off DO NOT buy one of these bags they are NOT what is displayed for sale. The money went from my bank 27/7/26 it was ment as a birthday gift 😡😡😡😡

They can at least send something resembling what I ordered pure scam paid 35 pounds for a bag got a 6.99 plastic one sent no phone no no contact details I will need to see the bank about a refund DO NOT order anything from this site

I order 4 bags. On appearance on the website the bags look quilted. What i received bears no resemblance to what I ordered. A total scam. It is just a printed material made into a bag. I bought them as gifts. I cannot give them to my friends. I thought the bags were made in the UK. It turns out they come from Asia and are a scam.