Scala Financial Services Reviews 

We have been working with Andrea for our mortgage application and her communication and customer service has been excellent. Very efficient with emails, friendly and top knowledge. Would definitely recommend Scala to my friends and family and will be using them for future services (will / life insurance etc). Thank you.

The guys at Scala are absolutely excellent. Since I started working with them 5 years ago now they have been superb. Scott in particular is always on the other end of the phone and treats you like family. I couldn’t recommend them highly enough.

We used Scala for mortgage and policies. The team were very informative, responsive and always there to help us navigate through things.
In particular, Scott and Louise supported us a lot through decision making to suit our needs and the cocktail emotions that come with moving home! Their patience, consideration and willingness to help (even when it wasn’t related their ‘part’ in the process) was second to none. Highly recommend SCALA FS.

We highly recommend Jodi Pyle at Scala Financial Services. From the very first conversation, she impressed us with her expertise and attentiveness. The service levels have been 5 star consistently. Jodi helped us get 3 mortgages i.e. RM, LTB & BTL. She has expertly manoeuvred through various lenders for us to get the right lender products and savings.

Here’s why we highly recommend Jodi:

Expertise: Jodi has an in-depth understanding of the mortgage market. Whether it’s a first-time mortgage, Buy To Let, Let To Buy or a remortgage, she provided tailored options that suit individual needs and took the time to understand our financial situation and future plans. This is super important as a small business owner.

Cost Savings: Jodi helped me find the best mortgage product at the most competitive rate. Thanks to her expert guidance, I’ve saved thousands of pounds in a market where the interest rates are on the higher level. We also had a last minute sale of our property, and she managed to amend the product to save us on the early repayment fee of over £5000

Communication: Frequent updates and clear communication made the entire process straightforward with Jodi. No hidden agendas—just honest expert advice. Jodi was always available on the phone, email and on Whatsapp.

Professionalism: Jodi's consistent professionalism and excellent service sets her apart, and is an asset you can trust.

Thank you, Jodi, for making our mortgage journey smooth and cost-effective!

I would also like to commend Emma Smith - the Client Relationship Manager at Scala for the follow ups on the mortgage offers and related lender information.

Couldn't ask for anything more in the service I have received from Scala FS and in particular, Jodi Pyle. She works relentlessly for you and always goes over and above to get what is needed for her clients. Jodi has been my advisor for multiple mortgage products and renewals and I couldn't recommend her highly enough.

I'm not sure how we came across SCALA all those years ago and actually very remis of me not to have put a review in a long time ago.
Let's start with Jodi.
Jodi works tirelessly and boy has she had to for us and for that we are truly grateful.
Thanks Jodi for delivering every time ...and thank you Emma for a lot of work we know must go on in the background.
SCALA keep up the good work.

⭐⭐⭐⭐⭐
My experience with Scala Financial Services has been nothing short of exceptional. From the moment I began working with them, they have consistently gone above and beyond to ensure my financial needs were not only met but exceeded.

Stephanie has been my primary contact, and her dedication to providing personalised, attentive service has truly set Scala apart. Even when faced with challenges, Stephanie remained proactive and committed to securing the best possible outcomes for me. Her clarity in explaining (what I thought) complex matters and unwavering support throughout the process have been invaluable. Although Stephanie was my main point of contact also mentioning Emma who assisted along the way. Just like Stephanie she demonstrated that the high standards are set throughout the company.

What initially drew me to Scala was the stark contrast to a previous encounter with another mortgage advisor, where I felt pressured and uneasy. Stephanie's approach was refreshingly transparent and client-focused. She took the time to understand my unique situation and tailored her guidance accordingly, instilling confidence and trust every step of the way.

Furthermore, Stephanie's ongoing communication and proactive updates have been exemplary. Despite facing property delays, she consistently maintained contact, ensuring I remained informed and supported throughout the extended process. Her responsiveness, (even during periods of annual leave), speaks volumes about her dedication to client satisfaction.

I have full confidence in Stephanie's expertise and professionalism, and without hesitation, I will be returning to Scala in the future. In fact, I've already recommended them to numerous friends, family and colleagues who, like me, value honesty, integrity, and exceptional service. My sister, who is currently utilising Scala, shares my sentiments and echoes my review.

If Stephanie's standard of excellence is indicative of the Scala team as a whole (which I am confident it is), then there's no doubt they'll continue to excel in providing top-tier service and I could not recommend them enough.

Thank you again to Stephanie, Emma, and the entire Scala team, for all your help. I look forward to working with you again in the future.

Jodi Pyle is an asset to your company. From the day I spoke to her as a new client to the day of completion for my remortgage she has been so helpful and approachable and managed to secure a fantastic new remortgage deal for me which many other brokers told me won’t be possible. Her knowledge of what can be achieved is incredible and so refreshing to talk to someone with a can do attitude. Thank you for your help Jodi and I will certainly be in touch with you in the future for work. Best wishes - Sachin Sanghvi

Scala are absolutely brilliant! I have used them many times...Louise and Steph are so efficient, knoweldgable and extremely focused on getting you the best mortgage deal.
I always highly recommend Scala, they really do take away the stress of mortgage applications/ remortgaging.
Thank you for everything Team Scala!

The team at Scala have looked after both my daughters and now are lookong after my remortgage. Professional, understanding and knowledgable. I would highly recommend

Dear Scott and the Scala team.

A tremendous gratitude and a big thank you for your perseverance, support and direction with helping myself and my wife acquire our very first mortgage. A very unique set of accounts and several challenges that were needed to overcome, but you helped throughout the process, giving direction and invaluable advice.

We would highly advice your services to anyone seeking mortgage.

Huge thank you, Rebecca & Oli Rogers:

I was recommended to use Scala FS when we bought our first property 6 years ago. From the very start Louise and the team did everything they could to support our needs and answer any questions we had. Louise especially has always gone above abs beyond for us, and that’s why we continue and will continue to use them. Definitely recommend.

Scott and the team were incredibly efficient and responsive in (for us) a slightly more complex-than-usual transaction. No hesitation in using Scala again, or on recommending to others. Thank you.

Another great job by the Scala team. Pulled out all the stops for me on this one and in this difficult market.

Thanks again for all your hard work team 🙏

I cannot praise Scala enough for their work, especially our advisor Kristina! Kristina was professional throughout the whole process and so supportive with any questions or queries we had! We are first time buyers and having Kristina in the process made everything so much easier for us. Cannot give enough praise to such a fantastic advisor and company! Highly highly recommend.

Excellent service, friendly and professional advice.

Have dealt with Scala a few times now, Scott, Louise and the team are a pleasure to work with. Good lines of communication and very knowledgeable of the market and options, would recommend them!

I used this company, sanjay was my advisor he was recommended to me by a close friend.
He is very good at his job and does not rest. Very quick no messing about job done. Highly recommend and will recommend anyone to use this company
Sanjay if you read this thanks for your hard work.

From start to finish sanjaya had our back. Phoning to update us daily and giving crystal clear instructions / guidence as to how best proceed with freeing up our mortgage.
Very fast very efficient and extreamly good communications. We had to pay for a mortgage advisor but we'll worth the money will and have recommended to our people already.
Outstanding service

Thankyou for ur hard work and commitment and getting this over the line for us Sanjaya. I understand this wasn’t the most easiest cases you have delt with before and this complex nevertheless really appriecate the hard work and effort you put in for us over this time. I’m grateful for you and your company for getting us over the line and how professional you where and respectable you where towards me. I highly recommend anyone that needs a mortgage or remortgaging they properly that they should contact Scala Financial Services excellent company.

Many Thanks Sanjaya