Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... Toon meer
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Lees wat reviewers zeggen
Nice and responsive staff, very professional. Their legal department helped me submit complaints to regulators that actually moved the needle. The process took time, but I felt supported all the way.... Toon meer
Bedrijf heeft geantwoord
Dopo aver parlato con Francesco, ho deciso di firmare il contratto e procedere alle pratiche per recuperare i soldi. Avevo un totale di 11000 euro da riprendere. Katherine era colei che gestiva il... Toon meer
Bedrijf heeft geantwoord
Their team was knowledgeable and handled my case with care, but I was overwhelmed by how much documentation was needed. Honestly, I almost gave up halfway. In the end, we managed to recover around 40%... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.
Contactgegevens
Kalvermarkt 53, 2511CB, The Hague, Nederland
- +31 70 2629201
- support@scamhelp.net
- scamhelp.net
4,2
Goed
213 reviews
Heeft nog niet op negatieve reviews gereageerd
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Antwoord van Scam Help
Buona giornata,
Grazie per la tua recensione!
Siamo lieti di essere riusciti a risolvere il tuo caso!
Distinti saluti,
Antwoord van Scam Help
Grazie per la tua recensione. Lo apprezziamo davvero. Non esitare a contattarci nel caso avessi bisogno di ulteriore assistenza.
da evitare
da evitare
unica cosa che fanno tentano di farti avere il rimborso dalla propria banca e poi spariscono.
non affidate nessuna pratica a questa gente
27 december 2021
Review zonder uitnodiging
Io spero vivamente che riusciate a…
Io spero vivamente che riusciate a recuperare gran parte dei fondi persi, a causa della truffa subìta, con tutti i mezzi e gli strumenti che voi avete a disposizione in modo tale che possa ritrovare la serenità e tranquillità di un tempo! Attendo tutti gli aggiornamenti da parte di Katherine e tutte le varie indicazioni dal vostro reparto di recupero.
17 december 2021
Review zonder uitnodiging
Antwoord van Scam Help
Grazie per le gentili parole!
Significa molto per noi!
Scandalosi
Scandalosi. Invece di tentare di recuperare i soldi hanno tentato di farmi rivalere sul mio wallet e sulla mia banca. Poi sono spariti senza più farsi sentire. Da evitare assolutamente
8 december 2021
Keep away for them!!!
From my experience with them, my strong advise is don’t waste your money and time! It had taken me numerous emails and WhatsApp chasers to them and the case handler, Kathleen Jansen to get an update on my case. . She hardly replied my emails and only did so after I had written a review here last month. She also claimed that my WhatsApp messages weren’t received as they had changed the number!
I had approached them a few days after discovering my BTC were scammed on a fraudulent trading website in April 2021. After reviewing the case based in the information that I had provided them, they confidently told me that there is a high chance of recovering my losses and that it would take a time frame of about 8 to 12 weeks. I paid an upfront payment of Euro 500 and agreed to a cut of the recovered sum to them in order to start the case.
Now in December, I finally receive an email from them stating that they are unable to recover anything despite having confirmed with multiple financial authorities that the merchant was indeed internationally recognized as a scam. LocalBitcoins where I had transferred my BTC from to the fraudulent website was not helpful to even investigate the transactions and blamed me for authorizing these transactions. After the dispute with LocalBitcoins proved unsuccessful, they proceeded to complain officially to the Financial Ombudsman Service. They claim to had waited and challenged the decision through the services of FOS, however, the FOS hasn't provided any solution based on the fact that regulatory bodies determined that the payment facilitator cannot be held responsible for transactions that were authorized to be transferred to scam merchants.
Now Scamhelp informs me that there are few chances of recovering the lost funds and will consider my case closed until a further time when legal counsel determines that they have a viable case for a class-action lawsuit.
I feel that they had just taken advantage of me as a scam victim at the end of the day!!!
7 december 2021
Review zonder uitnodiging
Antwoord van Scam Help
Hello sir,
Please note that we reassessed your case and ready to provide you with more details.
Please note that your case was related to a crypto platform not authorised to provide any services in your country of residence.
We took all the necessary steps to approach the crypto platform, the regulators, etc.
Later down the road we advised you to lodge a complaint with your bank since the crypto platform in question shouldn't have provided you with any services (shouldn't have opened an account for you) in the first place.
You refused to approach your bank. We informed you that it is an important step that can potentially help to recover the funds, but you insisted on not getting your bank involved.
Therefore, at this stage we can't really move forward with your complaint anymore.
On your end, you failed to cooperate and decided not to stick to the strategy we created, therefore we were not able to achieve the desirable result here.
Each case is different, we can't undertake the success in 100% of the cases. Sticking to our guidance is the key to success, we took multiple steps to recover the funds, but since you were not willing to move forward with your bank, we had to close your case.
Aiuto
Salve, oggi ho svolto la pratica che mi avete mandato voi via mail, il modulo di reclamo. Ho mandato tutta la documentazione alla banca e attendo risposta. C'è qualcos'altro che dovrei fare oppure ci pensate voi? Attendo chiarimenti, grazie.
26 november 2021
Review zonder uitnodiging
Antwoord van Scam Help
Buona giornata, il tuo case manager ti contatterà. Per il riferimento futuro, si prega di contattare direttamente il proprio responsabile del caso in caso di domande.
Grazie per averci contattato e avere una grande giornata!
Persone professionali e disponibili ad…
Persone professionali e disponibili ad aiutare il prossimo per me 5 stelle.
26 november 2021
Antwoord van Scam Help
Grazie per la tua recensione, lo apprezziamo davvero!
Siamo sempre al vostro servizio se avete bisogno di qualcosa.
Risposta subito e fornito tutto come…
Risposta subito e fornito tutto come farmi il rimborso. Consigliatissimo
26 november 2021
Antwoord van Scam Help
Grazie per aver condiviso la tua esperienza!
Saremo in grado di migliorare e migliorare la qualità dei nostri servizi solo con l'aiuto delle tue recensioni oneste.
Good firm
Good firm if you need to recover some money. I paid to a forex company that didn’t want to release the profits. They got it all sorted
23 november 2021
Antwoord van Scam Help
Thank you for posting your positive review. At Scam Help, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.
So much help within one company!!!
I referred my situation to them 2 months ago and I didn't expect it to get resolved so quickly and efficiently.
They took care of the situation!
Can't be happier regarding the outcome, true professionals
19 november 2021
Review zonder uitnodiging
Antwoord van Scam Help
Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us at Scam Help.
Antwoord van Scam Help
Thanks for your feedback.
We are glad you are satisfied with the service and happy about your experience.
Great service
Great service. They recovered 3500 out of the 4500 I lost. When I had any questions I received explanations promptly. Appreciate it.
11 november 2021
Review zonder uitnodiging
Antwoord van Scam Help
Thanks, Sarah! We appreciate the fantastic review and are glad we could be of service.
If any of your friends or family need help, please let them know about us!
Scamhelp helped me get my money that I…
Scamhelp helped me get my money that I lost to a a gambling scam back, They we very helpful. I was a wreck due to this happening to me . They helped me not only to regain my finances, but how to cope with everything. Thank you so much to Katherine, and to Brian.
9 november 2021
Review zonder uitnodiging
Antwoord van Scam Help
Thanks for sharing your story, Sam.
We are truly delighted that we were able to resolve your case and bring justice to you.
We will pass your feedback to our team.
Thanks for choosing Scam Help!
Very Kind and helpful
4 november 2021
Antwoord van Scam Help
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
As of now got the relevant details for…
As of now got the relevant details for my scam refund. Thanks
3 november 2021
Antwoord van Scam Help
We are please with the review you left us.
Our job is to educate people in the field of fraud, we are always here to provide you with any information and assistance you might need.
If you have been scammed they advise…
If you have been scammed they advise they can get it back with ease. 8-12 weeks.
All they do is prompt you to email the company you paid via (coinbase) then they write info about your proof of being scammed screenshots that you forward to your bank. Coinbase blank you. Bank doesnt want to hear. Still with ombudsman. They could of told me to email them myself. Dont need to pay £1850.
2 november 2021
Review zonder uitnodiging
Antwoord van Scam Help
Good day Mr. Hall,
We thoroughly checked our record and want to inform you that your case is now getting evaluated by the regulators.
Please note that your case is still ongoing, therefore it is to early to talk about results here.
Your banks were not willing to cooperate and played a game to dissuade and discourage you from getting your money back. In certain cases it takes sometime to achieve a successful outcome.
Please be in touch with your case coordinator and keep us in the loop.
Whilst the information sent to me is…
Whilst the information sent to me is very helpful, because of the small amount of money I lost you were not able to assist in any other way. I am grateful for your information and hope others get the same great service
2 november 2021
Antwoord van Scam Help
Thanks for your positive feedback.
Our job is to combat fraud and to assist as many people as possible to stay safe online. In certain cases (or if the loss is quite small), we see a high probability of you recovering the funds by yourself.
Therefore, we are more than happy to provide you with all the tools to do so.
Feel free to contact us in case you need any further assistance!
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