Scand Lights Reviews 

62
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressede with my patio Lights , it Lights up automatically when its dark & turns iff when there is light. My 2 indoors had issues to start with but resoloved quickly by customer service. Ver... Toon meer

Beoordeeld met 4 van de 5 sterren

Received the order in good time. The internal lights are good, give a nice adjustable level of light. The external lights are okay but do not last that long getting around 6 hours before they run out... Toon meer

Beoordeeld met 2 van de 5 sterren

Ordered 4 of these, 2 work despite trying the 2 crap lights in various lighting conditions. Obviously different lights as no on/off switches. Mediocre product from a mediocre company. Good idea but qc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love, love, love these lights! I now have four in black which compliment my decor beautifully. Softer lighting than introducing lamps for small corners of the home. Exactly as described on the website... Toon meer


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

62 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(62)

62 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Friendly customer service, great lights

I was chasing my order as it had been a couple of weeks since I placed the order and I was getting a bit worried about scammers. I reached out to customer service and Maria was responsive and reassuring. Ironically my lovely lights arrived that very afternoon! They look exactly as represented in the ads and I am very happy with them. They work as described.

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cheap Temu lights

Cheap lights, big price tag. Straight from China, 4 week delivery. Look like they are from Temu. Don’t be fooled by marketing or photos. Won’t issue refunds despite sending all the way back to Sweden $$$. Could not regret the purchase more, I have lost a lot of money on these and don’t even have them anymore. Terrible customer service who deny all responsibility

1 maart 2026
Review zonder uitnodiging
Logo Scand Lights

Antwoord van Scand Lights

Hi Jeremy,

I’m really sorry to hear about your experience and how frustrating this situation has been.

We understand that delivery time and return handling are important, and during periods with high demand or when items are shipped from international warehouses, delivery can unfortunately take longer than expected. That said, we always aim to be transparent and to process returns and refunds in line with EU consumer regulations once items are received and handled.

We also want to reassure you that we are an independent Scandinavian brand, and we take both product quality and customer service seriously. What you describe is not the experience we want any customer to have.

Please reach out to our support team with your order details so we can review your case and assist you further.

Kind regards,
Ana Andersson
ScandLights Customer Service

Beoordeeld met 5 van de 5 sterren

Great as a hallway light.

Purchased 2 lights for hallways. They work well as ambient lighting. It’s nice to come home late and find them on.
Service was excellent as I had to make a change to the order after it was placed. The change was made with ease.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It Was good experience because when…

It Was good experience because when asked about how I liked the product I was able to tell Maria Carlsen in customer service that I did not receive the lights and she immediately investigated and tracked my package. She noted that I was sold a product for the UK and not the USA. She then corrected the order for me and had a replacement shipped with a tracking number for me to follow the product. She kept me informed daily of the progress being made. I had lost faith in ordering online because I sometimes never get my product. This was an extraordinary response and experience for me and the customer service was superb. She is someone I would hire for my business.

7 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service is really fantastic

Customer service is really fantastic! I don't think I have ever encountered such quick responses. My first encounter was with Alice Gabrielsson. She assisted me so quickly in getting the right type of lights sent out to me. And then Maria Carlsson, who noticed right away that my mailing address was incomplete, followed up on my order and actually provided me with the correct tracking number. Wow! Thank you so very much!

8 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

My lights do not work properly and font…

My lights do not work properly and font look as good as pictures

26 maart 2026
Review zonder uitnodiging
Logo Scand Lights

Antwoord van Scand Lights

Hi Marika,

We’re very sorry to hear that the lights are not working as expected and that they did not match your expectations. We understand how disappointing that must feel.

This is certainly not the experience we want for our customers. We always aim to present our products as accurately as possible, and of course ensure they function properly.

Please rest assured that we are here to help you find a suitable solution. We kindly ask you to contact our customer service team with your order details and a short description of the issue, so we can look into this and assist you further.

Kind regards,
Ana Andersson
ScandLights Customer Service

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, super easy to use, and amazing results. Just plug them in and the magic happens. The quality is fantastic. I highly recommend Scand Lights and will definitely be ordering more soon. Love them!

21 februari 2026
Review zonder uitnodiging

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