My most recent visit to Scandals in Liverpool City Centre, has been the same as every visit I have made here. Absolutely marvellous. The staff there are so friendly, helpful, and knowledgeable and we... Toon meer
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Lees wat reviewers zeggen
Friendliness and helpfulness, the store was clean and well presented. I think there could be more variety with lingerie though!
Bedrijf heeft geantwoord
We absolutely love going to Scandals, the staff and owners are fantastic. It's always our first stop whenever we need new toys or lingerie, and we're never disappointed as they have such a massive s... Toon meer
Bedrijf heeft geantwoord
A great store, with no stigma around it. Very friendly staff and made to feel welcome and comfortable when purchasing items from there. Discrete packaging in case anyone feels a bag with company logo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Scandals
Geschreven door het bedrijf
Visit the Scandals Love Store website to claim your gift
For over two decades, Scandals has proudly held the title of the best love store in the UK. Its iconic status in the adult retail industry is a testament to its unwavering commitment to excellence and inclusivity. Scandals goes above and beyond to provide an unparalleled shopping experience, offering a meticulously curated selection of products that cater to diverse tastes and preferences.
Scandals' dedication to customer satisfaction, discreet service, and a vast range of high-quality items, including an impressive array of toys, seductive lingerie, stylish men's wear, and essential health products, sets it apart from the competition. Explore our latest offerings and discover our seductive lingerie collection here, our exciting toys collection here, and browse our full range of products here.
This commitment to quality and variety makes Scandals the go-to destination for those seeking the finest in intimate and adult-oriented products in the United Kingdom.
Scandals doesn't just stop at being the best love store in the UK; we also take pride in our ability to offer unbeatable prices that surpass those of our competitors. Our dedication to providing exceptional value to our customers is reflected in our competitive pricing strategy.
We understand that affordability matters, especially when it comes to intimate and adult-oriented products. That's why, at Scandals, we go the extra mile to ensure that our customers not only receive top-notch quality but also enjoy cost-effective options. By consistently monitoring and adjusting our prices, we ensure that our customers get the best deals in the market without compromising on the quality and diversity of our product range.
At Scandals, our commitment is not just to be the best love store but also to be the most budget-friendly choice for our valued customers, setting us apart as a trusted and affordable destination in the UK. Visit us at one of our store locations here.
Directions to Hanover Street:
LIVERPOOL CITY CENTRE
69 Hanover Street
L1 3DY, Liverpool City Centre
Monday to Saturday 11 am - 8 pm
Sunday- 11 am - 4 pm
Please note hours are subject to change during our trial. Please email or call 0151 647 6669 for confirmation.
Directions to Bootle:
BOOTLE
304 Derby Road (Entrance on Raleigh Street)
Bootle, L20 8LN
Monday to Saturday- 10 am - 6 pm
Sunday- Closed
T: (0151) 922 1234
Directions to Birkenhead:
BIRKENHEAD
4 Marion Street (Off Argyle Street towards Hamilton Square)
Birkenhead, CH41 6LT
Monday to Saturday- 10 am - 6 pm
Sunday- Closed
T: (0151) 647 6669
Contactgegevens
Verenigd Koninkrijk
- 01519221234
- info@scandals.love
- scandals.love
4,8
Uitstekend
90 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt delivery
27 december 2024
Great help
Ordered online to wrong address they where quick to sort out and very helpful along the way will definitely use again
27 december 2024
Already done
I have already completed a customer satisfaction survey? Have you lost it by any chance?!
27 december 2024
Good products.Good price
27 december 2024
Good little shop. Local and convenient.
Would prefer to support small local business instead of huge online retailers.
Had exactly what we were looking for. My mrs was buzzing. Literally.
23 december 2024
Ordered online
Ordered online , easy site to navigate and secure payment. Order was ready to collect within the day. Excellent service 👍
21 december 2024
Brilliant online and in store
Brilliant online and in store. Always there to help
12 december 2024
Review zonder uitnodiging
Good experience
Good experience with getting items on time and great contact with delivery, one of the items was not as shown in the pictures, but upon contacting them regarding this they were very helpful
30 november 2024
Great
What a great experience shopping on line with these lovely peeps this is probably my 10th shopping experience with them it's so easy and always delivered on time great around customer service
26 november 2024
Hot sex
There was a really nice lady staff member who suggested that we try some Flavoured Love balls. We opted for green wow what a warming experience for both of us.
7 november 2024
Problems payment methods
Great products, it doesn’t seem to work for me unfortunately
30 oktober 2024
Review zonder uitnodiging
Antwoord van Scandals
Dear Robin,
Thank you for taking the time to share your feedback. While we’re pleased to hear you enjoy our products, we’re genuinely concerned about the issues you experienced with our payment systems. We want to emphasise that this experience does not align with our commitment to providing a seamless customer experience.
Additionally, we did not receive any direct communication from you regarding this issue, which would have allowed us to address and resolve it promptly. Without that opportunity, the negative impact of this review on our brand is even greater, particularly as the issue may stem from a technical fault with our hosting platform, which is beyond our direct control.
Given the recent economic downturn, it’s a challenging time for businesses and employees alike. While all feedback is valuable, comments like this, especially when unresolved, have a further impact on our team’s morale. We would truly appreciate another opportunity to resolve these issues for you so you could re-evaluate your negative review, and we’re here to help however we can.
Kind regards,
The Scandals Team
You responded promptly to my complaints…
You responded promptly to my complaints and requests.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Scandals
Dear Mr Rufus,
Thank you for your feedback. We appreciate your acknowledgment of our prompt responses. I want to emphasise that several staff members have worked hard to provide you with a seamless experience, engaging with you over the phone and via email.
Our history of serving you reflects our dedication and appreciation for you as a customer. However, when Royal Mail missed the collection on the 22nd of October due to your unavailability to sign for the package, we understood the inconvenience this caused. We recognised that you were available the following day, but unfortunately, Royal Mail did not attempt delivery then. To meet your request for the items by Saturday, we went the extra mile and sent additional items at our own cost.
We have done our utmost to resolve this matter, and it saddens us that the fault lies with Royal Mail. Receiving a negative review despite our efforts has a significant impact on our morale. Our team is committed to providing exceptional service, and it’s disheartening when our dedication isn’t reflected in your experience.
Thank you for your understanding, and we hope to regain your trust in the future.
Warm regards,
The Scandals Team
Nice easy ordering system
Nice easy ordering system, convenient, discreet packaging and arrived very swiftly
15 oktober 2024
Antwoord van Scandals
Good morning GN
Thank you so much for your feedback! It’s lovely to hear you found our ordering process straightforward and appreciated the discreet, swift delivery.
That said, we’re genuinely disappointed to see we didn’t quite reach a 5-star experience for you. We pour a lot of care into making each experience feel just right, and it’s truly important to us that every customer feels completely satisfied.
If there’s anything we could have done differently or better, we’d be very grateful to know. We’re here to listen and would love the opportunity to put things right for you.
Thank you again for sharing your thoughts, and we look forward to hearing from you.
Warm regards,
The Scandals Team
Quality product with fast shipping
21 oktober 2024
Thanking Rebecca for being a warm hoist
15 oktober 2024
Review zonder uitnodiging
Scandals always offer a great service
Scandals always offer a great service
I have used scandals for many years as there customer service is second to none. I highly recommend them to all of my friends regularly and they come back with the same high opinions as i have.
Thanks guys
26 september 2024
Customer service was amazing
Customer service was amazing and very helpful ,products are very well made and enjoyable
11 september 2024
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