Staff were available to answer the phone and are very friendly. You can ring any of their officers for help with any queries. They are all logged into a central system. If you can't get through to you... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Toon meer
Bedrijf heeft geantwoord
Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Toon meer
Bedrijf heeft geantwoord
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contactgegevens
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Verenigd Koninkrijk
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4,8
Uitstekend
395 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy Storage
Very easy to deal with and superb storage containers plus lovely John to welcome. Good experience
16 november 2024
Antwoord van SCA Self Storage Ltd
Thank you for your kind review Annette, we will let John know!
Could not have asked for more
The staff were very helpful and accommodating. I needed to bring forward my collection of keys by a few days and there was no resistance at all. The container looked almost brand new!
9 november 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received a helpful and accommodating service. Your feedback has been shared with the team and is greatly valued!
Amazing customer service
This was my first time using a storage unit. Sarah was absolutely amazing and made the whole process a breeze. I look forward to using them again in the future
3 november 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received amazing customer service from Sarah. Your feedback has been shared with the team and is greatly valued!
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service and very polite
29 oktober 2024
Antwoord van SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Perfect 5*
Very accommodating. Easy, quick and simple process to access the unit. Ability to drive in and load onto the trolleys is fantastic.
26 oktober 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Dane, your feedback is greatly valued!
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Jeremy, Your feedback has been shared with the team and is greatly valued!
Amazing
Amazing. Polite, friendly staff, exceptionally clean facility. We used a great removal company (TVR) who were familiar with the place so had a stress free experience. Would definitely recommend SCA
22 oktober 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Jen, your feedback has been shared with the team and is greatly valued!
Brilliant Company
We have been renting a storage unit for several months now and are delighted with the whole experience, we moved from a competitor and find SCA cheaper, friendlier, cleaner and all round a much better experience, we have now also taken on an office with SCA as well as our storage, it is perfect and the price excellent. Kelly is an absolute asset and nothing is ever too much trouble . We are delighted with everything and highly recommend to anyone.
20 oktober 2024
Review zonder uitnodiging
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Leslie, your feedback has been shared with the team and is greatly valued!
I enquired regarding renting a unit…
I enquired regarding renting a unit from this location and the very next day I got a n invoice for the first months rent two days later a demand for payment of the invoice it’s like dealing with a loan shark
19 oktober 2024
Antwoord van SCA Self Storage Ltd
Thank you for your feedback regarding your reservation. We are sorry to hear that you are not satisfied with your experience.
Please note that all reservations are provisional, and payment is only required on the day of actual move-in. However, our system automatically generates the invoice based on the agreed date. We attempted to contact you several times to confirm your satisfaction with the date or to discuss any necessary changes, but unfortunately, we were unable to reach you.
I have cancelled the reservation, and no further correspondence will be sent.
Antwoord van SCA Self Storage Ltd
Thank you for the positive review John & Helen, Your feedback has been shared with the team and is greatly valued!
Very smooth experience arranging…
Very smooth experience arranging storage online. Sarah extremely helpful. Very nice facility.
2 oktober 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Alison, Your feedback has been shared with the team and is greatly valued!
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Phillip!
Convenient and local
Very helpful with booking and explanation of unit sizes. Friendly to deal with.
Only negative was the insurance cost was never mentioned during several conversations which could have been a deal breaker.
26 september 2024
Antwoord van SCA Self Storage Ltd
Hi Jenny,
Thanks for finding the time to leave your positive review we really appreciate it. In regard to the insurance with you reserving online the insurance amount was selected by yourself as part of the process so we believed you were aware of this requirement. I have passed your comment on to the team for future reference.
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Very helpful indeed 100
25 september 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Darren!
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy and efficient
Easy to book online, great communication/ ease of access out of hours.
15 september 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Fantastic storage space.
Fantastic storage space.. location great, accessibility great, spotlessly clean, prices are very affordable and the management / staff are brilliant always there to help.
16 september 2024
Antwoord van SCA Self Storage Ltd
Thank you for the positive review Amanda, Your feedback has been shared with the team and is greatly valued!
Really good communications and…
Really good communications and everything sorted on arrival, clean and tidy storage.
14 september 2024
Antwoord van SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
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