Received empty dry bottle - it was never even filled - I sent messages through info at scent door dot com and through Facebook messages but they do not respond. I paid $50 for empty bottle.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What was advertised on Social media site is totally different from what was received . I feel they used the bate and switch technique and once I received this product I found out there no return addre... Toon meer
Bedrijf heeft geantwoord
Nothing like getting it from the original source. I have bought from many companies this is the only website I can say that I will never buy from again. Cheap smelling knockoff! Zero stars! I have sme... Toon meer
Bedrijf heeft geantwoord
I am very excited to have received the amazing Hermes Faubourg! The perfume is exactly as received from any retail store. You will not be disappointed in working with Scent Door as this fragrance is v... Toon meer
2,0
Slecht
32 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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Amazing until they shot up all their…
Amazing until they shot up all their prices in the last couple of weeks, now they are too expensive :( if they increased by a couple of dollars that's understandable, but going from $29.99 for 10 ml of a niche sample to $39.99! is a massive jump. Wow
28 februari 2022
Antwoord van Run for us Ty
Respectfully .. All our prices has been increased directly from our suppliers and we have no control on it , but we have offering a new promotions and discounts for our customers available on the website , Thank you
Gold
Top notch all the way around . Authentic, super fast shipping , great pricing , large variety and well packaged. Thanks
23 januari 2022
Review zonder uitnodiging
The smell is more of a replica
24 november 2021
Antwoord van Run for us Ty
Thank you for your review , Please contact us directly at info@scentdoor.com and will resolve any issue , Thank you
Thank you ScentDoor
Thank you ScentDoor. Great selection and wonderfully packaged items.
22 november 2021
Several issues :
Several issues :
1. There are no labels of the cologne on the glass bottles. There is a label on the box indicating what cologne it is but the second you take the atomizer out, you dont know what it is. Thank God i knew the scent, because i put atomizer in my travel bag with my other colognes and when i went to pick one, i realized it didnt have a label.
2. I put a note on my next order t o put a label on my colognes. They had labels but one was put on the glass bottle crooked and the other 2 , the label was on the case..crooked also. Not what i expected ordering a luxury cologne. The label looked like a price tag label. Scent bird colognes are way more professional looking.
3. Customer service was ok. My first order was lost. I didnt receive it in the mail even though the tracking message from the USPS said it was delivered. When i contacted scent door Customer service , they made me feel like i didnt check my mail box or i lost it. They told me the had to submit an investigation and wait 3 days for the results. It would of been better if t hey sent me a replacement right away and the seal with USPS.
4. I dont like their subscription ordering system. Apparently you have to select a luxury or regular subscription. I just want to select my colognes, luxury and regular on the same queue. If it cost a little more, just add the additional cost . I tried selecting regular colognes on my queue and it said i couldn't add it because i had the luxury subscription. Ugh, that made not want to buy any colognes.
Currently looking into other services.
22 november 2021
Antwoord van Run for us Ty
Thank you for your review , we appreciated your notes and working to resolve any issues
It was quick and easy to find what I…
It was quick and easy to find what I needed. They packaged and shipped it quickly.
14 november 2021
Great experience and w uick shipping (I…
Great experience and w uick shipping (I also live on the west coast). The item arrived exactly as described. Will definitely buy from them again!
10 november 2021
Great fragrance and great store and…
Great fragrance and great store and fast shipping great price for what you get
10 november 2021
Love this store
Love this store! Shipping is lightning speed. Products are packaged superbly. Selection is awesome. Prices are reasonable. What’s not to like? I will be returning often. Thank you!
5 november 2021
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